Sales & Customer Support Executive

Job Summary:

We are looking for a smart and motivated person to handle sales and customer support. The role includes managing leads, following up with customers, and ensuring smooth order processing.

Key Responsibilities:

• Convert leads into confirmed sales.
• Handle calls and enquiries from customers.
• Use IndiaMart Portal to manage and grow leads.
• Record all enquiries and sales in Excel/CRM.
• Coordinate with factory and departments for order updates.
• Follow up on orders, payments, and issue resolution.
• Prepare simple weekly and monthly reports.

Skills Required:

• Interest in sales, marketing, and customer service.
• Quick learner with good product understanding.
• Good communication and people-handling skills.
• Positive attitude and willingness to take ownership.
• Knowledge of English and one or two Indian languages.
• Basic computer skills (Excel, email, CRM).
• Calm, polite, and confident in handling customers.
• Team player with curiosity and willingness to learn.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person