Sales / Customer Relations Executive

Job title : Sales Executive

Reporting To ; Sales Manager / Head

Salary : Rs 20,000 - 30,000/-

Division / Department : Sales

Location : HO - Ernakulam

Role Purpose

Being part of a high calibre team dedicated to identify Sales & Development opportunity for the company, effectively executing sales strategies, internal & external coordination, approaching potential opportunities to convert them into business, and building excellent business relationships with clients while representing the company in its true spirit.

Key accountabilities & responsibilities:

· Utilize materials and data provided to systematically connect with businesses in the given field/area to create potential business leads.

· Develop a personal rapport with your customers to become a valuable resource for any item in the flexible packaging and printing field.

· Have a good grasp of product information to recommend the best solution to a customer for their labelling or packaging requirement.

· Carefully record/collect all information necessary to produce an accurate and timely estimate.

· Narrate estimates so the customer has a clear understanding of the scope of work covered and the limitations of the activity to which Xpress Labels Private Limited is being contracted for.

· Skilled at handling objections, offering alternative, making sure of prompt payment receivables, and closing the sale.

· Adequately communicates the scope of the work and needs of the customer to the Production and Planning team.

· Skilled at selling the customer value addition options of our products and services and not on low pricing.

· Follows up on pending estimates, approvals, and receivables, and shall strive to always close transactions successfully.

· Offers suggestions for more efficient marketing activity, marketing materials, and potential specials or events to promote.

· Analyse the changes and trends in the industry and customer behaviour to stay ahead of competition.

Key skills and knowledge required: (i.e. those required to fulfil role, including qualifications):

· 4 to 8 years’ experience in sales and business development

· 2 to 4 years of experience in printing, packaging, flexible packaging, label production, and marketing.

· Strong communication, presentation, and people management skills

· Neat, clean, and professional manners and appearance

· Well organized, adaptable, and people person with excellent phone handling skills

· Able to cross sell and up sell products and services

· Knowledge and application of printing & packaging concepts is a plus

· Able to work collaboratively and as part of a team.

· Prompt, reliable, responsible, and high integrity on all transactions.

Competencies required:

· Applied technical Skills (MIS, Google Sheets, Meet, Excel, PPT, Calendar’s)

· Team Player, Customer Focus, Influence, and Persuasion.

· Business Awareness and skills in planning & organisation

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 4 years (Preferred)
• total work: 8 years (Preferred)
• Sales: 4 years (Preferred)

Work Location: In person