Sales Coordinator

Position Summary

The Sales Coordinator is the internal contact point for a group of customers. She/he manages customer purchase orders / pricing, support activities and communications between departments and functions as a general support for the account manager in customer related activities.

Duties and Responsibilities

Ensure account profitability

Manages price lists and implements price updates for prototypes and OE parts

Follows up on Tooling and D&D, Ride work invoicing and payments Supports in Recoveries (overdues)

Supports activities in quotation phase, including cost analysis and optimization.

Maintains full OE Service parts (consolidation (standardization), cancellation of obsolete parts, new setting releases, packing, technical aspects, etc.)

Support customer warranties.

Ensure customer satisfaction

Performs or coordinates timely execution of specific customer requests

Coordinates and/or supports resolution of technical, logistic, quality, financial, manufacturing, and/or purchasing issues related to the customer account.

General support Account Manager

Maintains customer documentation, customer specific requirements, supports customer visits and audits

Takes specific responsibilities as defined within the customer account IHS data analysis

Required Skills and Experience

• Degree in Engineering, with technical understanding of drawings and engineering specifications.
• Solid data management and analysis skills, including but not limited to critical thinking, ethical judgement, and problem-solving techniques. Excellent verbal and written communication skills with customer minded attitude.
• Ability to conduct research and provide effective recommendations.
• Very good skills in Microsoft Office (Excel, PowerPoint, and Word).
• Fluent in English, any other foreign language (German & French) is a plus.

Job Location and Shift Timings

• Pune, India
• 1 pm to 10 pm IST