Sales Coordinator

Diadem Technologies Pvt. Ltd.

Key Responsibilities

• Communicate with existing clients through calls and emails.
• Follow up on client queries and provide timely updates.
• Prepare and share customer quotations based on requirements.
• Take payment follow-ups from clients and update internal teams accordingly.
• Schedule meetings or demo sessions between clients and internal teams.
• Ensure smooth coordination and send meeting reminders.
• Join online meetings when required.
• Maintain our CRM with client communication details.
• Build and maintain strong, long-term relationships with customers to encourage repeat business.
• Coordinate with internal teams (sales, support, technical) to ensure client requirements are included in the quotes.
• Share regular status updates with the Director.
  

Requirements

Education

• Bachelor's degree in any discipline.
  

Skills & Experience

• 1 - 5 years of experience in sales coordination or customer support.
• Freshers with strong communication skills and a willingness to learn are welcome to apply.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office tools.
• Familiarity with CRM software is an advantage.
• Willingness to learn and adapt to new tools/processes.
  

Personal Attributes

• Organized, detail-oriented, and responsible.
• Willing to learn and take initiative.
• Ability to manage multiple tasks and work in a team.
  

Benefits

• Opportunity to work with a growing IT & cloud services company.
• Exposure to the latest technology and cloud solutions.
• Supportive learning environment for freshers.
• Performance incentives and competitive salary.
• Regular working hours and timely salary payments.