Sales Coordinator

Job Description

Sales Coordinator Job Opening Join Our Noida Team! India Office Full-time On-Site Job Description Role Purpose: The Sales Coordinator helps keep things running smoothly between the sales team and the creative studio. They write proposals, coordinate with internal teams, and make sure client needs are clearly understood and delivered on time. This role is about staying organized, following up, and making sure clients are satisfied with the work. Job Description: This role focuses on the operational side of sales drafting proposals, coordinating internally to ensure commitments are met, and managing client satisfaction (CSAT) for ongoing accounts. The Sales Coordinator will support both business development and client retention by making sure things move efficiently from pitch to delivery. Key Responsibilities: 1. Proposal Writing & Sales Documentation o Draft tailored proposals and decks that align client needs with studio capabilities. o Maintain a repository of reusable content, case studies, and rate cards. o Work with internal leads to scope timelines and deliverables pre-sale. 2. Client Satisfaction (CSAT) & Relationship Support o Regularly capture and report client satisfaction metrics. o Proactively follow up with existing clients to identify blockers or improvement areas. o Ensure fast, professional responses to client feedback or escalations. 3. Studio & Sales Coordination o Ensure internal teams are looped in on client deliverables, changes, and expectations. o Run internal kickoffs for new projects; manage handoffs from sales to execution. o Maintain shared timelines and communication logs. 4. Execution Follow-Through o Track status of ongoing tasks related to client accounts. o Send reminders, schedule review calls, and escalate as needed. Skills and Qualifications: Strong writing and documentation skills High organizational capacity and follow-up discipline Experience with US and UK clients Ability to balance client needs with internal processes Experience in a creative or marketing-forward environment is a bonus Ideal Candidate Profile: Someone with 2 4 years of experience in sales coordination, account support, or client operations. Capable of writing clearly, following through reliably, and making sure clients feel heard and supported. Thrives in a fast-paced, detail-heavy role that touches both business development and delivery. Educational Background and Professional Qualifications: MBA with sales/marketing specialization Experience with proposal writing and CRM workflows