Sales Consultant

Position Title: Sales Consultant
Department: Sales
Location: Kalamassery
Employment Type: Full-Time
Brand: Honda, BigWing

Job Overview:

The Sales Consultant is responsible for promoting and selling Honda BigWing two-wheeler vehicles at our dealership. This role involves engaging with customers, understanding their needs, presenting suitable product options, and guiding them through the purchase process. As a key member of the sales team, the Sales Consultant plays an important role in achieving sales targets, ensuring customer satisfaction, and contributing to the overall success of the dealership.

Key Responsibilities:

• Customer Engagement: Interact with potential customers, understand their preferences, and provide detailed product knowledge to help them make informed decisions about their two-wheeler purchases.
• Sales Presentation: Conduct product demonstrations and test rides for customers, highlighting key features and benefits of Honda BigWing two-wheelers.
• Sales Targets: Actively contribute to meeting individual and team sales goals by closing deals and driving sales performance.
• Customer Relationship Management: Build and maintain strong relationships with new and existing customers, ensuring repeat business and customer loyalty.
• Sales Support: Assist customers in the selection of vehicles that best fit their needs and budget, and provide accurate information on financing options, trade-ins, and other dealership services.
• Product Knowledge: Stay up to date with the latest Honda BigWing products, features, and industry trends to offer expert advice to customers.
• Sales Documentation: Accurately prepare sales agreements, process orders, and complete the required paperwork for vehicle purchases.
• Follow-Up: Follow up with leads and prospective customers to nurture sales opportunities, and provide timely updates on vehicle availability and promotions.
• Customer Satisfaction: Provide excellent post-sale service, address customer queries or concerns, and ensure a positive experience from initial contact to delivery.
• Inventory Coordination: Liaise with the inventory team to check the availability of vehicles and ensure that popular models are in stock for immediate sale.
• Market Research: Keep track of market trends, competitor activities, and customer preferences to offer recommendations for improving sales strategies.

Requirements:

• Proven experience in a sales role, preferably in the two-wheeler or automotive industry.
• Strong communication skills and the ability to engage customers effectively.
• Customer-centric approach with a focus on delivering an exceptional buying experience.
• Ability to work in a fast-paced, target-driven environment and meet sales targets.
• Basic understanding of two-wheeler products, features, and customer needs.
• Proficiency in CRM software and Microsoft Office tools (Excel, Word, etc.).
• Previous experience in a customer-facing role is a plus.
• High level of enthusiasm and passion for two-wheeler automobiles.

Skills & Competencies:

• Strong interpersonal skills with the ability to build rapport with customers quickly.
• Good organizational skills and the ability to manage time efficiently.
• Results-oriented mindset with the drive to meet and exceed sales goals.
• Ability to handle customer inquiries and complaints professionally and promptly.

Job Type: Full-time

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person