Sales Professional for Super Luxury Cars Duties and Responsibilities: Understands automobiles by studying characteristics, capabilities, and features. Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. Turns customers into buyers by matching them with their ideal car. Qualifies buyers by understanding their requirements and interests and matching these interests to various car models. Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provides sales management information by completing reports. Assists with the setup of the showroom and displays. Updates job knowledge by participating in educational opportunities and reading professional publications. Enhances dealership reputation by accepting ownership for accomplishing new and different requests. [Work Hours and Benefits] : 9:30AM-6:30PM Salesperson Qualifications and Skills Excellent interpersonal and customer service skills A persuasive personality Great networking skills Strong mathematical skills Verbal and written communication skills Education and Experience Requirements High school diploma or equivalent State driver’s license with satisfactory DMV driving record State sales license Minimum of 2 years of experience in car sales Contact Us at 9878492392 Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Provident Fund Education: Diploma (Required) Experience: total work: 3 years (Required) Work Location: In person
Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador. Automotive Customer Relations Manager - Essential Duties Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted. Ensures that new vehicles are properly prepped for delivery. Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments. Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers. Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed. Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys. Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors. Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution. Reviews all post-sale service cases with the service manager once a month. Maintains a file of the dealership's customer satisfaction achievements. Assists service customers during the morning service rush, when possible. Writes articles for customer newsletters. Attends sales, service and management meetings. Maintains a professional appearance. Other tasks as assigned. You May Contact us at: - 9878492392/ [email protected] Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Experience: total work: 7 years (Required) Work Location: In person
Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador. Automotive Customer Relations Manager - Essential Duties Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted. Ensures that new vehicles are properly prepped for delivery. Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments. Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers. Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed. Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys. Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors. Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution. Reviews all post-sale service cases with the service manager once a month. Maintains a file of the dealership's customer satisfaction achievements. Assists service customers during the morning service rush, when possible. Writes articles for customer newsletters. Attends sales, service and management meetings. Maintains a professional appearance. Other tasks as assigned. You May Contact us at: - 9878492392/ vashistkanupriya@gmail.com Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Experience: total work: 7 years (Required) Work Location: In person
The Automotive Customer Relations Manager works closely with department managers to develop and implement a customer relations program aimed at fostering and retaining a loyal customer base. Serving as the dealership's goodwill ambassador, you will play a pivotal role in ensuring customer satisfaction and enhancing the overall customer experience. Your primary responsibilities will include resolving customer complaints by coordinating factory assistance when dealership resources are insufficient. You will also oversee the preparation of new vehicles for delivery, ensuring that customers are well-informed about warranty details, maintenance schedules, and the proper use of vehicle features, especially those related to safety. Additionally, you will coordinate customer follow-up initiatives and work in tandem with salespeople to ensure timely post-sale customer contacts. As the Automotive Customer Relations Manager, you will schedule and confirm service appointments for new customers facing mechanical issues, following up with all parties post-repair. You will be responsible for preparing monthly reports on customer satisfaction levels within the dealership, analyzing results from factory-generated surveys, and discussing customer satisfaction standings with the general manager and department heads. Maintaining a detailed case history file of customer complaints and resolutions, you will review post-sale service cases with the service manager regularly. You will also compile the dealership's customer satisfaction accomplishments, assist service customers during peak service hours, contribute articles to customer newsletters, and attend various meetings within the dealership. The ideal candidate for this role should have a minimum of 7 years of relevant work experience and exhibit a professional demeanor at all times. Other duties may be assigned as needed. This is a full-time, permanent position that requires in-person work at the specified location.,
As an Automotive Customer Relations Manager, you will collaborate with department managers to establish and implement a customer relations program aimed at cultivating and retaining a loyal customer base. Your role will involve acting as the dealership's goodwill ambassador. Key Responsibilities: - Assist in resolving customer complaints and coordinate factory assistance when dealership resources are exhausted. - Ensure new vehicles are properly prepped for delivery. - Assist in delivering new and used vehicles, ensuring customers are informed about warranty details, maintenance schedules, and features usage, especially safety-related ones. Provide information on service and parts departments" hours of operation and location. - Coordinate customer follow-up programs. - Work with salespeople to ensure post-sale customer contacts are made within 48 hours of delivery and maintain updated customer files. - Schedule and confirm service appointments for new customers facing mechanical issues and follow up after repairs are completed. - Prepare monthly reports on dealership customer satisfaction status, including factory-generated survey results. - Discuss dealership customer satisfaction standings with the general manager and department managers, monitor changes, and identify potential contributing factors. - Maintain a case history file of all customer complaints and resolutions. - Review post-sale service cases with the service manager monthly. - Keep a record of the dealership's customer satisfaction achievements. - Assist service customers during the morning service rush when feasible. - Write articles for customer newsletters. - Attend sales, service, and management meetings. - Maintain a professional appearance. - Perform other tasks as assigned. Qualifications Required: - Total work experience: 7 years (Required) Please note: This job is full-time and permanent. (Note: No additional company details were provided in the job description.),
As an Automotive Customer Relations Manager, your role involves working with department managers to develop and administer a customer relations program aimed at building and retaining a loyal customer base. You will act as the dealership's goodwill ambassador. Key Responsibilities: - Assist in resolving customer complaints and coordinate factory assistance when dealership resources have been exhausted. - Ensure new vehicles are properly prepped for delivery. - Assist in delivering new and used vehicles, educating customers on warranty details, maintenance schedules, and vehicle features, especially those related to safety. - Coordinate customer follow-up programs. - Work with salespeople to ensure post-sale customer contacts are made promptly and updated customer files are maintained. - Schedule and confirm service appointments for new customers facing mechanical issues and follow up post-repair. - Prepare monthly reports on customer satisfaction status, including factory-generated survey results. - Discuss dealership customer satisfaction standings with the general manager and department managers, identifying significant changes and potential contributing factors. - Maintain a case history file of all customer complaints and resolutions. - Review post-sale service cases with the service manager monthly. - Keep a record of dealership's customer satisfaction achievements. - Assist service customers during the morning rush when required. - Write articles for customer newsletters. - Attend sales, service, and management meetings. - Maintain a professional appearance. - Perform other tasks as assigned. Qualifications Required: - Total work experience: 7 years (Required),
You will be responsible for maintaining show books and photo galleries of accessorized vehicles as well as managing inventory and back stock items. You will ensure the proper installation of dealer-installed items before delivery and attend all sales and service meetings as the resource expert for any accessory-related questions. It will be your duty to stay updated on all products and market trends, attending industry events as a dealership ambassador. You will also work on the service drive by reaching out to customers for sales opportunities, fostering communication with sales and service departments, and promoting team building. Maintaining professionalism at all times is crucial, and you may be assigned other tasks as needed. - Maintain show books and photo galleries of accessorized vehicles - Manage inventory and back stock items - Ensure proper installation of dealer-installed items before delivery - Attend all sales and service meetings as an accessory expert - Stay informed on products and market trends, attending industry events - Work on the service drive to contact customers for sales opportunities - Communicate with sales and service departments, promoting team building - Uphold professionalism in all interactions - Perform any other assigned tasks You will be entitled to benefits such as cell phone reimbursement, health insurance, leave encashment, and Provident Fund. The job type is full-time, and the work location is in person during day shifts. Additionally, there are performance and yearly bonuses included in the benefits package.,