Sales Professional for Super Luxury Cars Duties and Responsibilities: Understands automobiles by studying characteristics, capabilities, and features. Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. Turns customers into buyers by matching them with their ideal car. Qualifies buyers by understanding their requirements and interests and matching these interests to various car models. Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provides sales management information by completing reports. Assists with the setup of the showroom and displays. Updates job knowledge by participating in educational opportunities and reading professional publications. Enhances dealership reputation by accepting ownership for accomplishing new and different requests. [Work Hours and Benefits] : 9:30AM-6:30PM Salesperson Qualifications and Skills Excellent interpersonal and customer service skills A persuasive personality Great networking skills Strong mathematical skills Verbal and written communication skills Education and Experience Requirements High school diploma or equivalent State driver’s license with satisfactory DMV driving record State sales license Minimum of 2 years of experience in car sales Contact Us at 9878492392 Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Provident Fund Education: Diploma (Required) Experience: total work: 3 years (Required) Work Location: In person
Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador. Automotive Customer Relations Manager - Essential Duties Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted. Ensures that new vehicles are properly prepped for delivery. Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments. Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers. Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed. Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys. Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors. Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution. Reviews all post-sale service cases with the service manager once a month. Maintains a file of the dealership's customer satisfaction achievements. Assists service customers during the morning service rush, when possible. Writes articles for customer newsletters. Attends sales, service and management meetings. Maintains a professional appearance. Other tasks as assigned. You May Contact us at: - 9878492392/ [email protected] Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Experience: total work: 7 years (Required) Work Location: In person
Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador. Automotive Customer Relations Manager - Essential Duties Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted. Ensures that new vehicles are properly prepped for delivery. Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments. Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers. Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed. Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys. Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors. Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution. Reviews all post-sale service cases with the service manager once a month. Maintains a file of the dealership's customer satisfaction achievements. Assists service customers during the morning service rush, when possible. Writes articles for customer newsletters. Attends sales, service and management meetings. Maintains a professional appearance. Other tasks as assigned. You May Contact us at: - 9878492392/ vashistkanupriya@gmail.com Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Experience: total work: 7 years (Required) Work Location: In person
The Automotive Customer Relations Manager works closely with department managers to develop and implement a customer relations program aimed at fostering and retaining a loyal customer base. Serving as the dealership's goodwill ambassador, you will play a pivotal role in ensuring customer satisfaction and enhancing the overall customer experience. Your primary responsibilities will include resolving customer complaints by coordinating factory assistance when dealership resources are insufficient. You will also oversee the preparation of new vehicles for delivery, ensuring that customers are well-informed about warranty details, maintenance schedules, and the proper use of vehicle features, especially those related to safety. Additionally, you will coordinate customer follow-up initiatives and work in tandem with salespeople to ensure timely post-sale customer contacts. As the Automotive Customer Relations Manager, you will schedule and confirm service appointments for new customers facing mechanical issues, following up with all parties post-repair. You will be responsible for preparing monthly reports on customer satisfaction levels within the dealership, analyzing results from factory-generated surveys, and discussing customer satisfaction standings with the general manager and department heads. Maintaining a detailed case history file of customer complaints and resolutions, you will review post-sale service cases with the service manager regularly. You will also compile the dealership's customer satisfaction accomplishments, assist service customers during peak service hours, contribute articles to customer newsletters, and attend various meetings within the dealership. The ideal candidate for this role should have a minimum of 7 years of relevant work experience and exhibit a professional demeanor at all times. Other duties may be assigned as needed. This is a full-time, permanent position that requires in-person work at the specified location.,