Sales Consultant

About Us

We are a fast-growing Direct-to-Consumer (D2C) brand dedicated to delivering authentic, high-quality products that connect with customers through trust, culture, and modern convenience.

Position: Inside Sales Representative

Location: Sector 27,Gurugram (On-site)

Working Days: Monday to Saturday

Timings: 9:00 AM – 6:30 PM

Responsibilities

• Manage inbound and outbound calls, WhatsApp chats, and website-generated leads.
• Clearly explain product features and benefits, addressing customer queries with empathy.
• Convert leads into successful orders using a consultative sales approach.
• Drive upselling and cross-selling opportunities to improve Average Order Value (AOV).
• Record and maintain accurate data in CRM tools, Shopify, or Unicommerce systems.
• Gather customer feedback and collaborate with marketing/product teams to enhance customer experience.

Ideal Candidate Profile

• 0–2 years of experience in D2C/B2C sales, telesales, or customer-facing roles.
• Comfortable handling 100–150 daily customer interactions (calls, WhatsApp, chats).
• Proficient in Hindi and English; regional languages are an added advantage.
• Strong persuasion, listening, and empathy skills with a customer-first mindset.
• High energy, goal-oriented, and eager to grow within a dynamic D2C environment.

Why Join Us?

• Opportunity to work with a growing D2C brand in a high-impact role.
• Exposure to customer journey building, consumer psychology, and growth strategy.
• Fast-paced learning environment with career growth opportunities into senior sales, customer success, or growth marketing roles.

Kindly share your resume at Ishikahr@divinehindu.in