Sales Co-ordinator

Job Summary:

We are seeking a proactive and detail-oriented Sales Coordinator to join our steel trading firm. The candidate will be responsible for supporting the sales team, managing client accounts, coordinating order processing, and ensuring smooth internal and external communication. The role is pivotal in maintaining customer satisfaction and ensuring the efficient execution of sales operations.

Key Responsibilities:

• Coordinate with the sales team to manage daily sales operations and client requirements.
• Handle inquiries from customers related to product availability, pricing, and delivery timelines.
• Prepare and issue quotations, proforma invoices, sales orders, and delivery instructions.
• Track and update order status with internal departments such as logistics, accounts, and warehouse.
• Maintain customer records and databases using CRM or Excel tools.
• Follow up on payments and ensure timely collections in coordination with the finance team.
• Support marketing and business development activities by preparing reports and presentations.
• Liaise with suppliers and transporters to ensure timely deliveries and resolve any supply chain issues.
• Generate regular sales performance reports and assist in forecasting and planning.
• Ensure customer satisfaction by providing after-sales support and handling complaints effectively.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2–5 years of experience in sales coordination or a similar role, preferably in the steel or industrial products sector.
• Strong communication and interpersonal skills.
• Good knowledge of steel products (Flats, Coils, Beams, Sheets, etc.) is preferred.
• Proficient in MS Office (especially Excel) and CRM software.
• Strong organizational skills and attention to detail.
• Ability to multitask and work under pressure in a fast-paced trading environment.

Preferred Attributes:

• Experience in handling B2B customers and trading operations.
• Knowledge of local and international logistics related to steel trading.
• Exposure to commercial documentation (e.g., PO, PI, BOE, GRN, etc.)

Job Type: Full-time

Pay: ₹11,629.46 - ₹31,575.07 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 7039952393