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3 - 8 years

5 - 10 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

The

Sales Co-ordinator

will play a key role in supporting the sales and post-sales operations by managing customer relationships, processing orders, and coordinating with internal departments. The ideal candidate will ensure seamless execution of post-sales activities while enhancing the overall customer experience.

Key Responsibilities (KRAs):

  • Provide

    comprehensive support to the sales team

    and assist in achieving departmental goals
  • Serve as a

    bridge between the sales team and other departments

    , ensuring smooth internal communication
  • Maintain and regularly update

    customer databases and records

  • Manage

    order processing

    , from receipt to dispatch, ensuring timely deliveries
  • Coordinate with the

    logistics and warehouse teams

    for order fulfillment
  • Act as the

    primary point of contact

    for client follow-ups, internal coordination, and post-sales queries
  • Prepare and maintain

    Order Tracking Sheets (OTS)

  • Review and verify

    order margins

    , ensure accuracy in documentation
  • Understand customer-specific requirements and provide proactive support to enhance satisfaction
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