Sales Associate

As a Sales Associate at Goodwill, your role involves assisting the Store Management Team in maximizing collections, production, sales, salvage, and customer service. You will be expected to provide quality customer service in a timely and courteous manner to all customers, donors, and team members. Additionally, you will be responsible for maximizing sales performance through proper presentation of merchandise, adhering to cash handling policies, and maintaining the cleanliness and safety of the store premises. **Key Responsibilities:** - Ensure quality customer service is provided to all customers, donors, and team members. - Maximize sales performance through proper presentation of merchandise. - Adhere to cash handling policies and procedures. - Maintain the cleanliness and organization of the assigned department daily. - Handle minor customer complaints effectively. - Assist in tasks designated by the management team. - Keep the store premises clean, free of safety hazards, and ensure safety procedures are followed by all team members. **Qualifications Required:** - Proven reliability in meeting attendance expectations. - Ability to continuously perform repetitive work at a set pace. - Strong interpersonal skills and excellent communication abilities. - High level of integrity and business ethics. - Adaptability and flexibility. **Additional Details:** Goodwill is committed to fostering a culture of diversity, equity, and inclusion where all individuals feel respected and valued. The organization values the sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent to create an inclusive and excellent environment. In terms of physical factors, you should be able to lift, carry, push, and pull a minimum of 50 pounds, and be comfortable with prolonged standing, walking, reaching, stooping, lifting, pulling, bending, and kneeling. This position will require you to work in various Goodwill locations, including retail stores and warehouses, where exposure to extreme heat, cold, dust, animal hair, and humidity may occur. Preferred qualifications include high school or GED completion, and bilingual proficiency in English and Spanish would be a plus for this role.,