Sales and Support Executive

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales and Support Executive at REDVision Computer Technologies Pvt. Ltd., you will play a crucial role in driving sales and providing top-notch support to customers. Here's a breakdown of what will be expected from you: **Role Overview:** You will be responsible for conducting outbound sales activities, generating leads, and following up with potential clients. Additionally, you will have to present and demonstrate the software to prospective clients, aiming to achieve sales targets and contribute to the business growth. **Key Responsibilities:** - Conduct outbound sales activities, including lead generation and follow-ups. - Present and demonstrate the software to prospective clients. - Achieve sales targets and contribute to business growth. - Provide first-line support to customers, addressing inquiries and technical issues. - Maintain detailed records of customer interactions and issues. - Collaborate with the technical team to resolve complex problems. - Ensure high levels of customer satisfaction and retention. **Qualifications Required:** - B.E./B Tech in Computer Science or related technical streams. - Bachelors degree in Business, Marketing, IT, or related field. - Excellent communication and interpersonal skills. - Proven track record of achieving sales targets. - Customer-focused with a passion for delivering high-quality support. - At least 2 years of professional experience in a sales and support capacity. - Demonstrated success in sales, including lead generation and closing deals. - Experience in providing technical support and resolving customer issues. - Strong understanding of customer relationship management (CRM) systems. - Ability to work independently and as part of a team. As a Sales and Support Executive at REDVision Computer Technologies Pvt. Ltd., you will play a crucial role in driving sales and providing top-notch support to customers. Here's a breakdown of what will be expected from you: **Role Overview:** You will be responsible for conducting outbound sales activities, generating leads, and following up with potential clients. Additionally, you will have to present and demonstrate the software to prospective clients, aiming to achieve sales targets and contribute to the business growth. **Key Responsibilities:** - Conduct outbound sales activities, including lead generation and follow-ups. - Present and demonstrate the software to prospective clients. - Achieve sales targets and contribute to business growth. - Provide first-line support to customers, addressing inquiries and technical issues. - Maintain detailed records of customer interactions and issues. - Collaborate with the technical team to resolve complex problems. - Ensure high levels of customer satisfaction and retention. **Qualifications Required:** - B.E./B Tech in Computer Science or related technical streams. - Bachelors degree in Business, Marketing, IT, or related field. - Excellent communication and interpersonal skills. - Proven track record of achieving sales targets. - Customer-focused with a passion for delivering high-quality support. - At least 2 years of professional experience in a sales and support capacity. - Demonstrated success in sales, including lead generation and closing deals. - Experience in providing technical support and resolving customer issues. - Strong understanding of customer relationship management (CRM) systems. - Ability to work independently and as part of a team.

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