Company Description Delighted Champs is an ISO 21001:2018 certified online learning platform that provides classes for children and adults. The platform offers a wide range of classes to help individuals prepare for tests or explore their creativity. Delighted Champs also organizes free events and camps for underprivileged children from slums, NGOs, orphanages, and more. Role Description This is a full-time on-site role as a Sales and Support Executive located in Belapur, Navi Mumbai. The Sales and Support Executive will be responsible for handling sales inquiries, providing support to customers, processing orders, and resolving customer issues. The role also involves promoting classes and services offered by Delighted Champs and generate new ideas for growth of company. Qualifications Customer Service and Sales skills Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Knowledge of online learning platforms and education industry Proficiency in MS Office and CRM software Experience in a similar role is a plus Bachelor's degree in Business Administration or related field Show more Show less
Role Overview: As a Sales and Support Executive at Delighted Champs, located in Belapur, Navi Mumbai, you will be responsible for handling sales inquiries, providing support to customers, processing orders, and resolving customer issues. Your role will also include promoting classes and services offered by Delighted Champs and generating new ideas for the growth of the company. Key Responsibilities: - Handle sales inquiries and provide necessary support to customers - Process orders efficiently and effectively - Resolve customer issues in a timely manner - Promote classes and services offered by Delighted Champs - Generate new ideas to contribute to the growth of the company Qualifications Required: - Possess strong customer service and sales skills - Demonstrate excellent communication and interpersonal skills - Ability to multitask and thrive in a fast-paced environment - Knowledge of online learning platforms and the education industry - Proficiency in MS Office and CRM software - Previous experience in a similar role would be an advantage - Hold a Bachelor's degree in Business Administration or a related field,