Sales Associate (BE in Mechanical) 1. Interaction with existing customers will include. Respond existing customers' quote request, any other query which may be updation of delivery of their order, in transit shipment, making payment. Share shipping updates and ensure timely payment realisation. Resolve quality concerns, if any by interacting with procurement team. Analyze sales records of customer to maintain and improve sales level. Respond to quote request from new customers. Interation with other teams will include: Co-ordination with "Procurement team" for delivery of the product at our stores. Co-ordination with "Stores team" for packing of the ordered product Co-ordination with "Logistics team" for invoicing, packing list, planning the shipment of the ready products Co-ordination with "Finance team" for proper maintenance of customer's ledger Communication in English - writing and speaking both | Basic Excel | Awareness about digital marketing will be added advantage
Interaction with existing customers, sales statistics and reports & MIS. Maintain and update order tracking logs in shared Google Sheets for internal visibility & client reporting. Ability to multitask and coordinate across departments, analytical skills and customer-oriented approach (JD will be provided on request)
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