Sales Admin Executive/ Sales Associate

Primary Objective of Position

• To provide support in sales administration activities by assisting in order processing, delivery coordination, documentation, and customer service.
• To learn and develop skills required for handling customer requirements, sales operations, and internal coordination.

Duties & Responsibilities:

Order Processing

• Assist in uploading customer orders through EDI or manual input.
• Verify basic details like part numbers, pricing, and quantities with guidance from seniors.
• Discuss with customers/sales for any amendment in the PO.
• Acknowledge the orders to customers

Delivery Coordination

• Support the team in coordinating with internal departments, forwarders, and Japan HQ for timely delivery
• Follow up on delivery schedules and update customers on shipment status.
• Assist in handling urgent delivery requests under supervision.
• Work closely with HQ to meet delivery schedule as per customer request

Inventory Support

• Help monitor customer forecast vs. stock availability.
• Assist in preparing basic reports for inventory levels, excess/slow-moving stock, and returns.

Sales Support

• Provide administrative support to Sales Team (preparing quotations, delivery forms, and supporting documents).
• Coordinate with Accounts for billing and payment follow-ups.
• Support in data entry, record keeping, and updating customer information.
• Pull in/Pushout/Cancellation of parts
• New part registrations as per PO
• Good communication with Customers/sales.

Documentation

• Assist in preparing and dispatching invoices, packing lists, and other shipping-related documents.
• Ensure proper filing and record maintenance of sales-related documents.

Reporting

• Assist in preparing daily/weekly/monthly reports as required by the Sales Team.
• Maintain simple tracking sheets for order and delivery status.

Person Specifications

• Good communication skills (verbal & written).
• Willingness to learn and adapt in a fast-paced work environment.
• Team player with a positive and proactive attitude.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Fresh graduates or candidates with up to 1 year of relevant experience are welcome.