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12.0 - 17.0 years
32 - 37 Lacs
Kolkata
Work from Office
Capgemini is seeking a Director level executive for O2C Transformation role. Primary Skills Drive and lead process and technology transformation projects within Finance, supporting Transformation Managers in the successful development and delivery of the project deliverables. Sell & deliver projects that may be related to target operating model design, process design, process, and technology maturity assessment, benchmarking, GBS / SSC setup, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar. Utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey. Interact with the corresponding Client senior stakeholders and collaborate with the Client to complete the assigned deliverables & drive transformation agenda. Keep abreast of technology technological developments, their strengths and weaknesses, and suggest technology-related improvements within the given area of expertise. Build knowledge and understanding of our market-leading assets and methods (e.g., Digital Global Enterprise Model (DGEM), S4 transformation, ESOAR transformation method, RPA Technologies, etc.) Secondary Skills Proven experience in finance transformation (at least 12 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash) with very good understanding of GBS/SSC/BPO operating models Proven evidence of leading transformation projects across finance and accounting streams, with full e2e accountability for the project deliverables, team, timeline & budget Proven evidence of leading transformation projects including design & implementation ideally across various industries Ability to shape transformation story & sell transformation projects leveraging available offers & products Experience and awareness of RFI/RFP process, negotiations skills, executive presence & managing senior stakeholders High level of consulting skills including hypothesis driven analysis, collaborative meeting management, data collection & diagnostics, storytelling & storyboarding Proven experience in solutioning and process transformation skills with focus on Business Outcomes (not only FTEs reduction) Continuous Improvement, Client value and Innovation mindset with proven benefits delivered Ability to articulate the business case for change / implementation of recommended solution Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings) Experience in facilitating workshops and meetings Knowledge and experience in at least one of the ERPsS4H, SAP ECC or Oracle Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies (Blackline, High Radius, Sarrala SaaS Platforms, RPA, Intelligent Automation solutions) Transition and other type of project work experience with exposure to Client Hands on experience with S4H environment & S4H implementation programs Process and technology maturity assessment experience Fluent spoken and written English Nice to have: Implementation experience of ERP tools or non-ERP process supporting / management tools (S4 focus). Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness Team Management (5+ people) Project management certification Any relevant expertise domain certification, i.e. CIMA, CPA, ACCA, CIPS, CPSM, CSCP (or similar)
Posted 1 month ago
13.0 - 18.0 years
15 - 20 Lacs
Gurugram
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Drive Business Transformation solutions for clients for their retained and outsourced organizationCreating customer engaging solutions focusing on end-to-end transformation, resulting in Future Ready Operations Maintain a strong pipeline of proposals through enhanced stakeholder experience and delivering business outcomes. Accelerate the journey to digital, data-driven, intelligent operations by bringing together the best innovative digital technologies, process, and industry expertise Draw data and insights from client engagement, industry, and business process expertise Develop comprehensive end-to-end Value Stream Maps and Customer Journey Maps to visualize current-state processes, identify pain points, and uncover opportunities for improvement, automation, and enhance customer experience across the insurance value chain Engage with senior client leadership to co-create the Transformation Roadmap, define the Target Operating Model (TOM), and identify opportunities to optimize tactical value while aligning transformation initiatives with strategic business objectives, Engage with clients on driving Agentic and Automation as a strategic enabler and conveying the components of RPA & Cognition (AI/ML), ecosystem around organization structure, governance model, RACI matrix, roles required, evaluation matrix for processes and enabling integration with BPM, platforms and other point solutions. Conduct due diligence exercises and serve as a trusted advisor to internal and external stakeholders in designing and building a robust ecosystem for data mining, process intelligence, and transformation enablement. Possess a strong understanding of commercial models for transformation proposalsGenerate a strong pipeline of Business Transformation opportunities across processes aligned with strategic business priorities. Ensure timely and high-quality support for customer engagements, RFX responses, and solution proposals in collaboration with sales, delivery, and capability teams. Drive consistent adoption and measurable movement of transformation assets and the Client Value Meter across all accounts to demonstrate ongoing value realization. Achieve productivity improvement and working capital optimization within captive centers and retained client organization through targeted transformation initiatives. Track and deliver tangible business outcomes (e.g., cost reduction, cycle time improvement, accuracy gains, enhanced customer experience) for transformation engagements. What are we looking for Maintain high stakeholder satisfaction scores by building trust with client leadership and internal teams through proactive engagement and value delivery. Lead the institutionalization of best practices, reusable assets, and transformation frameworksacross accounts to enable scalable impact. Collaborate with cross-functional teams (e.g., Digital, Analytics, Operations) to co-create solutionsthat integrate technology and process excellence. Measure and report ROI and success metrics of transformation programs through dashboards, case studies, and value realization frameworks.Bachelors degree in engineering, Business Administration, Finance, or a related field 1518+ years of proven experience in Operations Transformation, Consulting, and Digital Transformation within the Insurance domain, specifically in Underwriting, Claims, and Risk Assessment functions. Prior experience in a Operations Excellence environment, engaging directly with C-level stakeholders, with a strong focus on billability, strategic outcomes, and value realization. Lean Six Sigma Black Belt certification is mandatory, with hands-on experience using Minitab and a portfolio of successfully completed transformation projects demonstrating statistical Roles and Responsibilities: We are looking for Thought Leaders with hands experience and sound understanding of:o UW business including upstream and downstream processes o Claims management processes and the impact on it from upstream processes o Strong ERP functional skills with an understanding of Insurance Domain Strong experience in Value Stream mapping, customer Journey mapping. Should have an end-to end problem-solving approach Ability to identify automation/improvement opportunities and create automation/transformation roadmap, govern and manage end to end Well versed with Industry proven technologies & leading tools, automation, AI, and Analytics plus have a proven track record of implementing digital solutions Should have delivered mid/large scale end-end Process Transformation projects for global clients Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project. Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes People management skills to manage large transformation Teams Qualification Any Graduation
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Microsoft Robotic Process Automation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Tool - Blue Prism As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the success of the projects and clients. Roles & Responsibilities:- Expected to be an SME, collaborate, and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the team in implementing innovative solutions.- Mentor junior team members to enhance their skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation.- Strong understanding of process automation technologies.- Experience in developing and implementing automation solutions.- Knowledge of software development lifecycle and best practices.- Hands-on experience in coding and testing automation scripts. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
13.0 - 18.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accentures Business Transformation team is the driver of Digital & Process transformation with a focus on technology and domain led innovative solutions to drive significant business outcomes for our clients Lead end-to-end process transformation initiatives within the Insurance domain by identifying opportunities for eliminating waste and reducing variation through the application of Lean and Six Sigma methodologies. Demonstrate hands-on expertise with Minitab for statistical analysis and process improvement. The focus is to power the Reinvented Operations journey by combining data, technology, people, and intelligence to enable decision-making, drive agility and unlock business outcomes at speed and scaleThe team has expanded significantly over the last couple of years and adding new solutions and emerging technologies in its umbrella of services and we are looking for dynamic leaders who think out of the box while seamlessly working with cross-functional teams . Responsible for managing the Insurance UW and Claims TransformationDrive Business Transformation solutions for clients for their retained and outsourced organizationCreating customer engaging solutions focusing on end-to-end transformation, resulting in Future Ready OperationsMaintain a strong pipeline of proposals through enhanced stakeholder experience and delivering business outcomes.Accelerate the journey to digital, data-driven, intelligent operations by bringing together the best innovative digital technologies, process, and industry expertiseDraw data and insights from client engagement, industry, and business process expertiseDevelop comprehensive end-to-end Value Stream Maps and Customer Journey Maps to visualize current-state processes, identify pain points, and uncover opportunities for improvement, automation, and enhance customer experience across the insurance value chain What are we looking for Engage with senior client leadership to co-create the Transformation Roadmap, define the Target Operating Model (TOM), and identify opportunities to optimize tactical value while aligning transformation initiatives with strategic business objectives Engage with clients on driving Agentic and Automation as a strategic enabler and conveying the components of RPA & Cognition (AI/ML), ecosystem around organization structure, governance model, RACI matrix, roles required, evaluation matrix for processes and enabling integration with BPM, platforms and other point solutionsConduct due diligence exercises and serve as a trusted advisor to internal and external stakeholders in designing and building a robust ecosystem for data mining, process intelligence, and transformation enablement. Drive work orchestration by enabling Intelligent Insurance Operations through flexible operating models, automation, and an agile, digitally empowered workforce. Solutioning process improvements and transformations in Insurance Operations while working with multiple teams within Accentures digital eco system and partners and bringing them to life in demos & innovations labsBachelors degree in engineering, Business Administration, Finance, or a related field 1518+ years of proven experience in Operations Transformation, Consulting, and Digital Transformation within the Insurance domain, specifically in Underwriting, Claims, and Risk Assessment functions. Prior experience in a Operations Excellence environment, engaging directly with C-level stakeholders, with a strong focus on billability, strategic outcomes, and value realization. Lean Six Sigma Black Belt certification is mandatory, with hands-on experience using Minitab and a portfolio of successfully completed transformation projects demonstrating statistical and analytical rigor Roles and Responsibilities: We are looking for Thought Leaders with hands experience and sound understanding of:UW business including upstream and downstream processes, Claims management processes and the impact on it from upstream processes, Strong ERP functional skills with an understanding of Insurance DomainStrong experience in Value Stream mapping, customer Journey mapping. Should have an end-to end problem-solving approach Ability to identify automation/improvement opportunities and create automation/transformation roadmap, govern and manage end to endWell versed with Industry proven technologies & leading tools, automation, AI, and Analytics plus have a proven track record of implementing digital solutions Should have delivered mid/large scale end-end Process Transformation projects for global clients Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes People management skills to manage large transformation Teams. Qualification Any Graduation
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Vadodara
Work from Office
Analyzing the data. Client data management, maintaining and preparing analytical data of client purchasing pattern. Updating sales sheet, in terms of monthly, quarterly and can review the data for sales team . Preparing monthly presentation for monthly meetings and helping team for giving vital information about the client from existing customer data. Back support as and when marketing person are in field. Coordinate sales by managing schedules. Maintaining documents and communicating relevant information. Respond to complaints from customers and give after-sales support. Processing orders within stipulated time. Payment & c-form follow ups. Filling up vendor questionnaires Candidate should be proficient in Excel, Power Point and email communication. Should have good typing speed. Should have good communication skills.
Posted 1 month ago
13.0 - 18.0 years
17 - 22 Lacs
Mumbai
Work from Office
Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. What are we looking for EducationAny Accounting DegreeCA/CPA preferredERP/ any certification requirdERP Systems:Proficiency in retail-relevant ERP systems like SAP, Oracle, or Microsoft Dynamics.Automation Tools:Experience with RPA tools (e.g., UiPath, Blue Prism) and reconciliation platforms (e.g., BlackLine, Trintech).Advanced Excel:Strong skills in Excel (pivot tables, macros, VLOOKUPs) for data analysis and reporting.Data Analytics:Familiarity with tools like Power BI, Tableau, or Alteryx for financial insights. Good to have skillsKnowledge of ESG reporting, sustainability metrics, and their impact on retail financials.Experience with e-commerce accounting, omnichannel strategies, and digital payment reconciliations. Roles and Responsibilities: 1. Core RTR SkillsAccounting Expertise:Strong understanding of general ledger accounting, journal entries, accruals, and adjustments.Financial Reporting:Proficiency in preparing and analyzing financial statements, including P&L, balance sheet, and cash flow.Reconciliations:Expertise in balance sheet account reconciliations, variance analysis, and resolving unreconciled items.Close Process:Hands-on experience managing month-end, quarter-end, and year-end close processes with strict adherence to deadlines.Expertise in Statutory & Regulatory reporting including ESGIntercompany Accounting:Experience with intercompany transactions, eliminations, and reconciliation.Compliance & Controls:Knowledge of SOX controls, internal audits, and adherence to GAAP/IFRS.Vision for process automation (Alteryx/Power BI), handling audits, driving transformation initiatives.2. Retail-Specific KnowledgeInventory Accounting:Understanding of retail inventory valuation methods (FIFO, LIFO, weighted average) and shrinkage management.Revenue Recognition:Familiarity with retail revenue recognition policies, including loyalty programs, gift cards, and consignment sales.Lease Accounting:Knowledge of standards for retail leases.3. Leadership & Management SkillsStrategic Thinking:Ability to align RTR processes with business objectives, driving efficiency and value.Stakeholder Management:Strong collaboration skills with internal teams, auditors, and external partners.Team Leadership:Experience in managing diverse teams, mentoring, and performance management.Project Management:Skills in leading transformation initiatives, such as process standardization or ERP migrations.5. Soft SkillsProblem-Solving:Analytical mindset to troubleshoot and resolve complex accounting issues.Communication:Clear and concise reporting to C-level stakeholders and cross-functional teams.Adaptability:Agility to navigate the dynamic and fast-paced retail environment.Attention to Detail:Ensuring accuracy in financial reporting and reconciliations. Qualification Any Graduation
Posted 1 month ago
3.0 - 6.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
You are responsible for Interacting with business / client stakeholders and assessing requirements for the new reconciliation and responsible for matching rule prototype, configuration and implementation Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities – Should be able to assess business processes rigorously in order to determine whether the business processes are ideal for automation or not. Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities – Good Communication skill, should be able to run playback, demo, UAT sessions independently with Client teams Preferred technical and professional experience Determines, designs and implements the number of processes and the number of modules within each process using Power Automate, to map to the overall solution to address the client process automation requirement Integrates the modules developed by the junior developer in the overall solution Designs and implements the key configurable items in the Power Automate workflows to be utilised in the entire solution Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met
Posted 1 month ago
3.0 - 6.0 years
5 - 9 Lacs
Gurugram
Work from Office
You are responsible for Interacting with business / client stakeholders and assessing requirements for the new reconciliation and responsible for matching rule prototype, configuration and implementation Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities - Should be able to assess business processes rigorously in order to determine whether the business processes are ideal for automation or not. Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities - Good Communication skill, should be able to run playback, demo, UAT sessions independently with Client teams Preferred technical and professional experience Determines, designs and implements the number of processes and the number of modules within each process using Power Automate, to map to the overall solution to address the client process automation requirement Integrates the modules developed by the junior developer in the overall solution Designs and implements the key configurable items in the Power Automate workflows to be utilised in the entire solution Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met
Posted 1 month ago
6.0 - 10.0 years
18 - 22 Lacs
Bengaluru
Work from Office
We are seeking a seasoned Finance Transformation Leader specializing in Accounts Payable (AP) to spearhead process optimization, automation, and strategic efficiency initiatives. This role requires a blend of value enablement and execution, stakeholder engagement, and transformation leadership to drive transformative financial improvements while ensuring seamless business continuity. Key Responsibilities Strategic Finance Transformation Develop and execute a roadmap for AP process transformation , ensuring efficiency, compliance, and scalability. Analyze existing workflows and identify cost-saving opportunities through automation and process re-engineering. Execution focused to delivering client value by bringing focus to process, policy, technology proposals. Support new solution development via sole source, RFP and renewal activities. Champion Lean and Six Sigma methodologies to drive operational excellence in AP processes. Technology & Automation Leadership Oversee digital transformation initiatives , including AI-driven invoice processing, OCR integration, and ERP automation . Evaluate and implement AP automation tools , optimizing reconciliation, approvals, and payment cycles. Assess and bring to fore newer solutions that will help differentiate IBM in market place with regard to the value proposition Stay abreast of emerging financial technologies to ensure a future-ready AP function. Stakeholder & Vendor Management Cultivate strong relationships with senior finance leaders, procurement heads, and external partners to align AP transformation goals. Collaborate with global finance teams to ensure standardization and compliance with international payment regulations . Lead negotiations with vendors and financial institutions to drive cost-effective payment solutions . Operational Excellence & Compliance Establish and maintain KPIs for AP performance , tracking invoice processing times, payment accuracy, and vendor satisfaction. Create sub-offering to add incremental value to our clients and engagements Ensure adherence to financial governance policies and regulatory frameworks. Conduct periodic audits to assess fraud risks, AP controls, and financial integrity . Consulting & Change Management Drive AP process improvement initiatives , collaborating with consulting firms and internal finance teams. Develop a structured change management approach , ensuring minimal disruption during transformation efforts. Conduct training and upskilling sessions for finance teams on new AP technologies and methodologies . Leadership & Communication Lead a high-performing finance transformation team, mentoring junior professionals in AP strategy. Present AP transformation insights, recommendations, and financial impact reports to senior leadership and board members . Foster a culture of continuous innovation, cost efficiency, and accountability in finance operations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Deep expertise in AP processes, procurement finance, and shared services environments . Consulting experience in finance transformation, automation, and process reengineering . Proven ability to engage and influence senior stakeholders in finance, operations, and procurement . Hands-on experience with ERP systems (SAP, Oracle, Workday) and AP automation tools (RPA, AI-driven AP solutions) . Strategic mindset with the ability to drive sustainable cost efficiencies . Exceptional communication skills —able to translate complex financial strategies into actionable insights. Preferred technical and professional experience MBA, CA, or CPA qualification will be an edge Certification in Lean Six Sigma, Financial Process Automation, or Agile Finance . Experience in global finance transformation and shared service center environments .
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Title : Junior Consultant / Analyst (Kinaxis / EPM /RPA / Cloud / AI/ML) Experience : 1-3 Years Location : Bangalore Work Mode : Work from Office Employment Type : Full-Time Interview Mode : Face to Face Interested Candidate can apply on this link https://rapidflowapps.keka.com/careers/jobdetails/81704 Job Description: We are looking for a dynamic and motivated professional with 13 years of experience to join our team. The ideal candidate should have hands-on exposure to one or more of the following areas: Kinaxis RapidResponse, EPM/EPBCS, Robotic Process Automation, Cloud technologies, or Artificial Intelligence/Machine Learning. This is an excellent opportunity for individuals at the start of their career to work on cutting-edge projects and grow in a supportive, fast-paced environment. Support the design, development, and deployment of solutions using Kinaxis RapidResponse or EPM tools (such as Oracle EPBCS). Assist in implementing AI/ML models and data-driven decision-making systems. •Collaborate with cross-functional teams to gather requirements and deliver scalable solutions. •Work on cloud-based platforms and support application deployment and management. Perform data analysis, testing, and documentation as part of solution delivery. Learn and adapt to new tools and technologies as per project requirements. Required Skills: 13 years of relevant experience in any of the following: • Kinaxis RapidResponse • EPM/EPBCS (Oracle or similar platforms) • Robotic Process Automation • Artificial Intelligence / Machine Learning • Cloud technologies (AWS, Azure, GCP, or Oracle Cloud) Basic understanding of databases, data structures, and scripting or programming languages (e.g., Python, SQL, Java). Strong analytical and problem-solving skills. Effective communication and collaboration abilities. Willingness to learn and work in a fast-paced environment. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Certifications in any of the relevant technologies are a plus (Kinaxis, Oracle EPM, Cloud platforms, etc.).
Posted 1 month ago
1.0 - 6.0 years
7 - 11 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About The Role Design, develop, and implement conversational AI solutions using the Kore.ai platform, including chatbots, virtual assistants, and automated workflows tailored to business requirements. Customize, configure, and optimize the Kore.ai platform to address specific business needs, focusing on user interface (UI) design, dialogue flows, and task automation. Collaborate with cross-functional teams to understand business objectives and translate them into scalable AI solutions. Continuously monitor and enhance bot performance by staying updated on the latest Kore.ai features, AI advancements, and machine learning trends. Primary Skills 1+ years of experience in software development, with at least 1+ years of hands-on experience working with the Kore.ai platform. Proven expertise in developing chatbots and virtual assistants using Kore.ai tools. Proficiency in programming languages such as JavaScript or other scripting languages. Experience with API integrations, including RESTful APIs and third-party services. Strong understanding of dialogue flow design, intent recognition, and context management. Secondary Skills Kore.ai platform certification is a strong advantage. Knowledge of automation tools and RPA technologies is beneficial. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion. Please share your profiles to vishal.seth@capgemini.com, matching profiles will get a call.
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Pune, Chennai, Bengaluru
Work from Office
Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity !! Job Description: Exp: 5-12 yrs Location: PAN India Skill: RPA Power Automate Desktop(PAD) Developer Desired Skill Sets: Minimum 1 year experience in RPA development using MS Power automate desktop Minimum 1 year hands-on experience in developing cloud and desktop flows using MS Power Automate Minimum 1.5 years of experience in RPA development on any RPA platform Minimum 3 years of experience in application development on any MS platform Should be familiar with Attended and Unattended bots Should be well versed with Troubleshooting & debugging and should possess excellent problem-solving skills Good communication & articulation skills Interested can share your resume to sangeetha.spstaffing@gmail.com with below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Relevant Exp in RPA: Rel Exp in Power Automate Desktop (PAD): Rel Exp in Automation Anywhere/Blueprism: Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Availability for virtual interview on weekdays between 10 AM- 4 PM(plz mention time): Current Res Location: Preferred Job Location: Whether educational % in 10th std, 12th std, UG is all above 50%? Do you have any gaps in between your education or Career? If having gap, please mention the duration in months/year:
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
Roles and Responsibilities Design, develop, test, deploy, and maintain automation solutions using Uipath. Desired Candidate Profile Strong understanding of Robotic Process Automation (RPA), Re Framework, and Uipath Orchestrator concepts. 2-5 years of experience in RPA development using Uipath or similar tools like Automation Anywhere.
Posted 1 month ago
9.0 - 14.0 years
6 - 10 Lacs
Bengaluru
Work from Office
1. Execute and lead the requirements gathering process to define and document the functional requirements for RPA solutions. 2. Develop and document process flows, use cases, and other artifacts to support RPA solution design. 3. Develop test plans, scenarios, scripts, and other documentation to support the development of RPA solutions. 4. Coordinate with stakeholders to ensure RPA solutions meet business needs. 5. Act as a liaison between the IT team and the business to ensure that RPA solutions are designed and implemented in line with the business requirements. 6. Monitor and report on RPA project progress, performance, and issues. 7. Analyze existing processes and recommend ways to improve process efficiency using RPA solutions. 8. Research emerging RPA technologies and trends and recommend potential solution opportunities. 9. Develop and maintain comprehensive business process, data, and system models for RPA solutions. 10. Train and mentor other team members in the use of RPA technologies and processes. Requirements Bachelors degree in business, information systems, or related field Proven experience as an RPA business analyst Knowledge of RPA platforms, such as UiPath, Automation Anywhere, etc. Strong interpersonal skills for interacting with stakeholders Ability to analyze and understand complex business processes and systems
Posted 1 month ago
0.0 - 2.0 years
4 - 8 Lacs
Bengaluru
Work from Office
You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented RPA Developer Mandatory Skills: Robotic Process Automation, Rpa Automation, Blue Prism Skill to Evaluate: Robotic Process Automation, Rpa Automation, Blue Prism Job Description: Technical Blue Prism Mandatory: Strong knowledge of RPA tools: BluePrism experience is highly preferred with an exp of 0-2 years Experience in AWS . Experience in any of the programming AI/ML languages like Python, R Automation knowledge of SAP, Web Based, Java Based applications. Strong use of Microsoft Office productivity tools including, Excel, Word, Access, PowerPoint Able to design technical specification documents for RPA Projects. Experience developing and consuming APIs. Experience with Agile development methodology. Experience with Databases (SQL or NoSQL) is often preferred. Knowledge of artificial intelligence and machine learning. Understanding of workflow-based logic. Ability to present technical details to non-technical audiences. Excellent problem-solving/analytical skills and complex troubleshooting methods. Strong communication and teamwork skills. Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects Fluent in English verbally written
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role
Posted 2 months ago
5.0 - 8.0 years
12 - 15 Lacs
Chennai
Work from Office
RPA Developers with experience in any one - UI Path, Automation anywhere, Blue PrismDot Net & C# experience is mandatory. Required Candidate profile Only Immediate Joiners can write to me at :
Posted 2 months ago
5.0 - 8.0 years
12 - 15 Lacs
Chennai
Work from Office
RPA Developers with experience in any one - UI Path, Automation anywhere, Blue PrismOnly Immediate Joiners can write to me at.
Posted 2 months ago
5.0 - 8.0 years
12 - 15 Lacs
Bengaluru
Work from Office
RPA Developers with experience in any one - UI Path, Automation anywhere, Blue Prism Only Immediate Joiners
Posted 2 months ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
What you will do Caterpillar IT RPA/AI Center of Expertise (COE) is seeking an individual to assist with shaping the direction and strategy for RPA/AI development within the Caterpillar enterprise. The ideal candidate must be a self-starter capable of thinking with an enterprise perspective while still being flexible enough to keep the business running. Tasks range from assisting, coaching, and mentoring RPA/AI developers with development and architectural issues, to evaluating and implementing new technologies. Job duties/Responsibilities include but not limited to: Performing code reviews of applications to help ensure code quality before deployment. Assisting developers in integrating applications with Caterpillar systems RPA / Intelligent Automation Analysts are responsible for development and support of automation processes. High knowledge on Automation Anywhere, Microsoft Power Platform and other low code tools Competent to perform all programming, development, and/or system administration assignments without close supervision, more complex assignments may require closer supervision and assistance. Works directly on application/technical problem identification and resolution, including off-shift and weekend support, functions. Works independently on complex modules that may be used by one or more programs or systems. Under the direction of more senior staff, assists in the development of major system modules and programs based on requirements gathered from system customers. Participates in integrated testing and user acceptance of system or infrastructure components. Assists less senior staff with logic problems and interpretation of specifications. Fully knowledgeable of current programming languages, program design and specification development, programming logic, logic diagrams, basic system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems. Performs integration tasks for in-house developed systems and/or purchased software and hardware solutions. Designs and implements processes, or process improvements, to aid in development and support. What you will have. Bachelor's degree 5+years of development experience with RPA tools (Automation Anywhere/Microsoft Power Platform/Other RPA Tools) 1-2 years of Power Platform specific Development experience (Apps & Flows). 5 Days work from home Desired skills: Relevant low code tooling certifications. Experience with other RPA tools. Other programming experience in another language such as .NET/Java./Powershell/VB Window Desktop/Server infrastructure support or administration experience. Knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar s organization. Desired skills: Experience with cloud computing platforms such as Microsoft Azure or Amazon Web Services Experience with ITSM processes Experience with SonarQube, Artifactory, Node Package Manager (npm), Docker containers Experience with performing code reviews Experience with troubleshooting and debugging tools such as Fiddler, DebugDiag, WinDbg, Intellitrace, Application Insights, or Wireshark Work Timings - 1:00PM to 10:00PM IST (Approx.) Skills desired: Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Basic Understanding: Describes basic elements and benefits of core applications supported by own area. Names the organization's core application systems. Names major business functions and services supported by core applications. Locates and uses relevant documentation for core applications. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. Level Working Knowledge: Works with specific development platforms, system and program design tools. Participates in the technical design of a specific application. Selects and presents design alternatives for applications of small to medium complexity. Defines tasks, activities, deliverables and key concerns of technical design. Assists in reviewing and documenting technical application designs. Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design). Level Working Knowledge: Tracks problems associated with the quality and effectiveness of application software. Researches the benefits and drawbacks of an organization's application software. Drafts application software usage for the department's needs. Provides instant support for end users of application software. Implements a specific application software under the supervision of management. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Working Knowledge: Follows policies, practices and standards for determining functional and informational requirements. Confirms deliverables associated with requirements analysis. Communicates with customers and users to elicit and gather client requirements. Participates in the preparation of detailed documentation and requirements. Utilizes specific organizational methods, tools and techniques for requirements analysis. System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Working Knowledge: Assists with current and planned integration initiatives. Explores major issues and considerations for successful system integration. Works with applications, data, technology bridges and a variety of platforms. Works with existing interfaces as well as integration and migration plans within own area. Plays an active role in local integration efforts. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Working Knowledge: Supports the project leader in developing and executing system test plans. Evaluates system documentation and user manuals for usability, accuracy and completeness. Executes test cases, analyzes test results and reports on findings regularly. Tests system components for compliance with functional requirements. Participates in the testing of a system's ability to recover from hardware or software failures.
Posted 2 months ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions. You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows follow the sun model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End To End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement. Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required. Your skills and experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch) Exposure in Kaka, Kubernetes and microservices is added advantage. Experience in application performance monitoring tools Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage. Bachelor's degree. Master's degree a plus. Previous relevant experience in Banking Domain 6+ years experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments - Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc ) - Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics. Nice to have: Cloud services: GCP Exposure on Payments domain fundamentals & SWIFT message types Knowledge in Udeploy , Bit bucket Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones. Able to connect, manage & influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently.
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Sr Associate IS Engineer – Tech Enablement Team Job Posting Title Sr Associate IS Engineer Workday Job Profile Sr Associate IS Engineer Department Name Digital, Technology & Innovation Role GCF 4 ABOUT THE ROLE Role Description: As a Sr Associate IS Engineer, you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will engage with business users and functional SMEs, driving the delivery of innovative technology solutions that enhance business outcomes. Areas of focus will be on leading team performance, delivery management, and facilitating continuous improvement in both technical skills and user experience. Roles & Responsibilities: Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs Lead the day-to-day operations and maintenance of Pharmacovigilance (PV) systems. Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process. Provide support and consultation to clients or project teams to identify requirements and assist with application configurations and deployments. Monitor operational and performance statistics for managed systems to ensure reliability and availability. Oversee production change control schedule and participates in change control processes. Stay updated on industry trends, emerging trends and standard processes for PV systems. Maintain knowledge of trends in application development frameworks and related new technologies to provide, recommend, and deliver standard methodology solutions. Support audits and regulatory inspections. Basic Qualifications and Experience: Master’s degree with 1 - 2 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 2 - 4 years of experience in Computer Science, IT or related field OR Diploma with 5 - 8 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills: Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL. Knowledge of reporting tools such as Tableau, Cognos, Business Objects. Excellent problem-solving skills. Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team. Hands-on experience with the ITIL framework. Good-to-Have Skills: Experience with API integrations such as MuleSoft Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Experienced in managing GxP systems and implementing GxP projects Extensive experience with SDLC. Ability to explain technical concepts to non-technical clients Professional Certifications: SAFe® for Teams certification (preferred) Soft Skills: Excellent analytical and problem-solving skills Excellent leadership and critical thinking abilities Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Ability to deal with ambiguity and prioritize Ability to influence and drive to an intended outcome Ability to hold team members accountable to commitments Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 2 months ago
2.0 - 7.0 years
12 - 16 Lacs
Gurugram
Work from Office
Digital Transformation Consultant Full-time Company Description WNS (Holdings) Limited (NYSEWNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. About The Role Key Responsibilities: Process and Technology Consulting for BFS clients to transform their current operations using key technology levers like RPA , BPM, Analytics , Artificial Intelligence and ML and custom solutions. Work with Operations teams to identify reengineering opportunities upstream and downstream to streamline processes end to end by applying a structured, fact based, and disciplined methodology to influence Business Outcomes of BFS clients. Create and embed a continuous improvement framework focused on performance by diagnosing process improvement opportunities through research & analysis of data including customer journey mapping and business process mapping. Experience in front-line business consulting, presales support, crafting solutions, responding to RFXs and delivering presentations to management teams as part of service provider organizations Advocate for new ideas and process improvements to close gaps, reduce manual efforts, and enhance the customer experience. Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives. Build and manage project plans, create and run project portfolio management efforts, and work to become a trusted advisor to senior-level client staff Work cross functionally with sales, transition, operations, service and back office functions to improve processes throughout the business. Inform, influence, negotiate & persuade internal/external stakeholders in relation to digital transformation initiatives Desired Skills and Experience: 7-10 years of experience with a major consulting firm or 7 years of experience in a corporate role delivering strategy and operations projects for BFS clients with an emphasis in business transformation at the intersection of new operating models and new digital technologies Expert at Lean/Sigma, Process reengineering and Customer Journey mapping Well versed with newer solutions like RPA, BPM, Analytics, Artificial Intelligence, Chatbots, etc. Proficient in MS-Excel (VBA), PowerPoint and Data Visualization Tools such as Tableau, Power BI etc. Excellent program management skills including developing project plans, resourcing and budgeting projects, and managing a disciplined execution methodology with both internal (direct) and external (indirect) team members. Ability to analyze financial and operational data and synthesize findings in common business language. Good Domain understanding is desirable Ability to work with leaders in a matrix organization Excellent business writing and presentation & communication skills. Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time. Qualifications Graduate or MBA Cookies Settings
Posted 2 months ago
4.0 - 9.0 years
5 - 8 Lacs
Bengaluru
Work from Office
PositionPositionManual/Automation QA LocationBangalore/Hyderabad/Pune Experience4+ years Job Summary: We are seeking a Manual/Automation QA Engineer with expertise in API, database, and UI Path testing. You will be responsible for executing functional, regression, and integration tests to ensure quality, performance, and reliability across various systems. Responsibilities: Perform manual and automation testing for APIs, databases, and UI components. Develop and execute API test scripts using tools like Postman, Rest Assured, and SoapUI. Validate database integrity, write complex SQL queries, and ensure data consistency. Implement and execute UI Path automation test cases to validate RPA workflows. Collaborate with cross-functional teams to maintain product quality standards. Track, document, and report defects using tools like Jira and ensure timely resolution. Troubleshoot issues escalate as needed and contribute to continuous improvement initiatives. Required Skills: Bachelor s degree in engineering (CS/IT or related field) or equivalent experience. 4+ years of experience in Manual, Automation, API, and Database testing. Proficiency in SQL and writing API test scripts. Hands-on experience with API testing tools like Postman, SoapUI, or RestAssured. Knowledge of UI Path automation testing and RPA validation. Strong analytical and problem-solving skills with an eye for detail. Excellent communication and collaboration skills to work in a fast-paced environment. Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ones, ensuring well-being. Growth MindsetContinuous learning opportunities to stay ahead in your field. Dynamic & InclusiveVibrant culture fostering collaboration, creativity, and belonging. Career LadderInternal promotions and clear path for advancement. Recognition & RewardsCelebrate your achievements and contributions. Work-Life HarmonyFlexible arrangements to balance your commitments. To find out more about us, head over to our Website and Linked
Posted 2 months ago
10.0 - 15.0 years
11 - 15 Lacs
Bengaluru
Work from Office
RESPONSIBILITIES Lead and manage run operations for portfolio of applications: Periodic weekly / monthly review of state of operations with key business stakeholders Provide expertise to support sites on new topics / new processes deployment Perform Rex (lessons learned) to ensure that Core Model is applied in deployed sites Ensure operations of all applications are as per SLAs Participate and lead any P1/P2 incidents pertaining to applications in production Working with operations team and suppliers implement actions to continuously improve performance of applications Guide, support and mentor the ServiceNow team, providing new opportunities to grow, get exposed to stakeholders and learn continuously LeadTransition to Run. Responsible for Cost management of solutions, reporting and continuous improvement. Business connect and Stakeholders Management: Accountable along with Business & Process Owners to collect, filter and prioritize change requests Work with Business & Process Owners and Key User (KU) in the submission of their demands through Scope Control process / Ticket Management process Provide inputs to business in establishing business requirements, functional and non-functional specifications and advising the appropriate solutions. Provide recommendations for decisions-making at Functional Review Board and Change Control Board. Represent as service ownerand decision approver Perform KU connect / business connect meetings. Accountable for customer satisfaction Strengthen the prioritization mechanism of requirements and related governance as part of release process Maintain strong and close relationships with key stakeholders including service owners, application owners, architects and Directors Managing partner ecosystem for effective service delivery Manage and drive partners for effective service delivery and operations for their respective application portfolio (Incident Management, Problem management, Service Request fulfilment and Change management) Monitor, track & Co-ordinate with AMS Partners on performance and availability of the applications. Monitoring and Tracking SLA s/KPI s- ensuring they are met by partners. Control quality of deliverables from External partners ( Run Daily / Weekly governance meetings) Responsible for Core Model consistency: Ensure that core model (Solution + processes & rules) is well documented, evolves consistently and is not jeopardized by localizations. Responsible for design and run documents are updated frequently ( co-ordinate with required stakeholders in getting the inputs) Promote the use of unique Core Model, cross-businesses across stakeholder ecosystem. Participate and provide inputs to rest of the IS ( Information Systems) teams ( Architects/ Projects) to maintain consistency for respective functional domain(s): Provide support on new topics from RUN perspectives (new processes, new business stakes) Participate / Support new projects concerning IS Landscape of functional domain Support the execution of the related strategy, in particular implementing the operational roadmap and right initiatives Support projects and initiatives, Communicate regularly about strategy, priorities and on-going projects to external and internal partners, and ensure constant awareness and alignment Competencies & Skills Strong stakeholder management skills to connect and engage with management team, key configuration management stakeholders, internal and external partners and suppliers Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of this organization Able to formalize and present a synthetic view on complex issue sand concepts Strong analytical, problem-solving and critical thinking skills, and ability to find solutions (technical and functional) Coordination skills to lead and deliver run roadmap and improvement projects in parallel Strong organization skills with ability to meet tight deadlines and high challenges Result oriented and attention to details Ability to work with full autonomy and limited support Ability to work effectively in virtual, geographically dispersed and cross-cultural environments Maintain constant awareness and sponsorship of the IT leadership team through appropriate reporting about configuration and data management (priorities, blocking points requiring arbitration, strategy adaptations) Support the delivery of the Transformation roadmap, challenge it and bring adaptations if required TECHNICAL COMPETENCIES & EXPERIENCE 10+ years of overall IT experience. Around 5 years of 24x7 Production support experience Technical Skills: Knowledge and Hands on exp in ServiceNow,Power Apps, RPA solutions,Java, Apache, PL/SQL, TOMCAT, ETL tools, Reporting, Driving performance and service quality for run activities for Engineering Applications Partner ecosystem management - Manage partner teams for Run activities compliance with Quality & Service Agreements Transition Management- Secure hand between build and run activities Expertise in driving process improvements initiatives ITIL certification required. A must. Experience with other multinational companies and working in other geographies preferred. Location for the roleTravelIf yes, how much (%)- Bangalore. Travel very less . You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you! Important to note
Posted 2 months ago
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