RL - Wheels:Product Manager - Auto Loan

RL - Wheels: Product Manager - Auto Loan

• Responsible for designing and launching new products and streamlining existing processes to increase new customer acquisition.
• Aligning the onboarding platforms with the competition financers to enhance customer experience and reduced TAT.
• Cross-functional collaboration for formulating and implementing new processes and/ or modifying existing processes and addressing queries/ clarifications sought by Sales Team
• Ensuring rate and payout matrix planning for each quarter and roll out of the same to Sales & Operations.
• Design and launch contests and schemes for employees and Channel Partners
• Monitor pricing, revenue generation, portfolio performance including budgetary, expansion and long-term business planning
• Monitoring portfolio delinquency and aligning with the collection team to improve sourcing and identifying delinquent locations.
• Driving business volumes by organizing cadences with Sales team regularly, monitoring business productivity and ensuring continuous growth.
• Tracking critical business metrics like fee income, IRR, productivity, PDD, etc. and ensure it is in line with budgeted numbers.
• End to end planning, coordination, development of digital journey by coordinating closely with DBAT and IT team.
• Involvement in new projects (adhoc) to enable business growth
• Interaction and relationship building with OEMs for driving market share of Axis Bank within each OEM, onboarding strategic partners and DSAs.
• Ensuring adherence to regulatory guidelines as applicable to business and closure of audit & compliance observations.
• Monitoring profitability (NIM) and other key business parameters. At regular intervals monitoring budget vs actuals.
• Ensuring timely payout release along with channel onboarding Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.
• Driving business through INF dealers and increase retail penetration from Sakaar Channels.

• Graduation/Post-graduation from a recognized institute
• 5+ years of work experience

• Strong understanding of retail banking products.
• Proficient in capitalizing on business opportunities for Auto Loans, understanding and resolving the challenges and gaps faced in the business
• Key competence in management of diverse internal and external stakeholders, complex client and partner relationships
• Knowledge of latest developments in market and industry, ability to translate and implement the same to drive business
• Capability to handle pressure and meet deadlines
• Skill in managing teams; coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong communication skills with the ability to converse and be impactful across all levels internally as well as at a client s organization.