RL - Mortgages Sales Manager ASHA Home Loan Branch

RL - Mortgages Sales Manager ASHA Home Loan Branch

The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan IndiaAbout the RoleThis role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan businessDetails of the RoleDepartmentRetail LendingGradeAM/DM/MSub-DepartmentRetail Lending- ASHA Home Loan - BranchReporting (Business)M/SM/AVPLocationPan IndiaReporting (Matrix)Business Goals and ProfitabilityMeet assigned disbursement targets by sourcing Asha home loan business through designated branchesEnsure daily follow-up and engagement with branch staff to generate quality leadsCreate and convert the prospects for cross selling opportunitiesSales and Channel DevelopmentSupport branch teams with product knowledge, sales pitches, and application processingConduct regular visits and huddles with branch staff to improve lead conversionCompliance and Risk ManagementEnsure accurate documentation and eligibility checks as per process guidelinesAdhere to internal and regulatory compliance requirementsCustomer ExperienceEngage with customers referred by branches to ensure prompt service and resolutionFacilitate smooth onboarding and address queries during the application processDigital Adoption and InnovationEnsure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversionQualifications:Graduation/post-graduation from a recognized institute2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans)Role ProficienciesStrong sales orientationProficiency in managing complex client relationships, diverse stakeholdersCapability to handle pressure and meet deadlinesSkill in managing large, geographically spread team; coaching and mentoring team membersCompetence in managing within a dynamic, priority-setting environmentStrong risk and compliance mindsetAdept at communication and interpersonal skills