RL

RL - Mortgages Sales Manager - Prime Mortgages- DSA

The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India.About the RoleThis is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance.Details of the RoleDepartmentRetail LendingGradeAM/DM/MSub-DepartmentRetail Lending- Prime MortgagesReporting (Business)M/SM/AVPLocationPan IndiaReporting (Matrix)Key ResponsibilitiesBusiness Goals and ProfitabilityAchieve home loan disbursement targets through assigned DSA partners.Drive daily productivity through regular engagement and support to DSAs.Create and convert the prospects for cross selling opportunities.Sales and Channel DevelopmentConduct onboarding, training, and motivation sessions for DSA sales staff.Monitor DSA leads and assist in file movement, eligibility checks, and query resolution.Compliance and Risk ManagementEnsure adherence to sourcing quality, documentation norms, and process compliance.Track DSA behavior to avoid mis-selling or documentation lapses.Customer ExperienceEnsure prompt customer service and quick turnaround on queries raised by DSA leads.Coordinate between DSAs and internal teams for smooth processing.Digital Adoption and InnovationDrive usage of digital tools among DSA partners for efficient lead flow and tracking.Qualifications:Graduation/post-graduation from a recognized institute2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAPRole ProficienciesStrong sales orientationProficiency in managing complex client relationships, diverse stakeholdersCapability to handle pressure and meet deadlinesSkill in managing large, geographically spread team; coaching and mentoring team membersCompetence in managing within a dynamic, priority-setting environmentStrong risk and compliance mindsetAdept at communication and interpersonal skillsAbout AxisIncorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.