RL

RL - Mortgages Area Sales Manager - Prime Mortgages- DSA

The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan IndiaAbout the RoleThis is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk complianceDetails of the RoleDepartmentRetail LendingGradeM/SM/AVPSub-DepartmentRetail Lending- Prime MortgagesReporting (Business)AVP/VP/SVPILocationPan IndiaReporting (Matrix)Business Goals and ProfitabilityAchieve business targets for the assigned area through the DSA networkTrack DSA performance and ensure quality sourcing across the regionSales and Channel DevelopmentOnboard, train, and engage DSAs for consistent lead generation and quality conversionsConduct regular reviews with DSA partners and field staff to drive performanceCompliance and Risk ManagementEnsure all partner-sourced files comply with process norms and documentation requirementsFlag and mitigate risks by monitoring sourcing patterns and trendsCustomer ExperienceWork closely with DSAs to ensure timely and professional customer interactionsAct as the point of contact for service issues and complaint resolutionDigital Adoption and InnovationEncourage and track the use of digital platforms by DSA teams for faster TAT and visibilityQualifications:Graduation/post-graduation from a recognized institute6+ sales experience (secured products preferred) with at least 2-3 years in HL and LAPRole ProficienciesStrong sales orientationProficiency in managing complex client relationships, diverse stakeholdersCapability to handle pressure and meet deadlinesSkill in managing large, geographically spread team; coaching and mentoring team membersCompetence in managing within a dynamic, priority-setting environmentStrong risk and compliance mindsetAdept at communication and interpersonal skillsAbout AxisIncorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector At Axis Bank, customer centricity has always been the foundation of our business Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent poolThe Bank has a young & engaged workforce with an average age of 30 years We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way