Retired Auditor – Consultant (BPO Sector)

Prochant India Private Limited

0 years

2 - 5 Lacs

chennai

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

audits analyze documentation metrics reports management compliance training effectiveness auditing analysis data analytics software report writing

Work Mode

On-site

Job Type

Full Time

Job Description

Conduct routine and surprise audits of BPO processes and workflows. Review and analyze process documentation and performance metrics. Assess adherence to quality standards and regulatory requirements. Provide detailed reports and feedback to management and team leaders. Identify non-compliance issues and recommend corrective actions. Collaborate with training teams to enhance quality training programs. Track and evaluate the effectiveness of quality improvement initiatives. Stay updated on industry best practices and emerging quality trends.
Quality Assurance Auditing Process Analysis Data Analytics MS Office Quality Management Software Regulatory Compliance Report Writing Interpersonal Communication

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹18,580.64 - ₹45,452.04 per month

Expected hours: 48 per week

Benefits:

Provident Fund

Work Location: In person

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