Job
Description
As the Store Manager at Waypoint Retail, you will play a crucial role in bringing our vision of a new-age home & lifestyle store in Cochin to life. You will be responsible for the day-to-day operations of the store, managing inventory, coordinating with vendors, setting up retail tools and software, training and onboarding staff, handling documentation, and identifying alternate revenue streams. Your role will also involve deploying and managing e-commerce operations. **Key Responsibilities:** - Be accountable for the day-to-day operations of the store, including opening/closing, cleanliness maintenance, display management, billing, cash handling, and daily reporting. - Oversee inventory management from stock inward/outward to stock accuracy maintenance, damage/returns handling, and replenishment. - Coordinate with vendors for stock follow-ups, deliveries, dispute resolution, and timely order closures. - Establish and manage the Inventory Management System by creating product masters, barcoding, labeling, and ensuring accurate stock records. - Identify and implement retail tools and software for billing, inventory management, loyalty programs, and vendor management. - Maintain a network of service providers such as transport vendors, housekeeping staff providers, electricians, carpenters, and signage vendors to support store operations. - Train and onboard store staff, ensuring adherence to SOPs, customer service training, shift scheduling, and operational discipline. - Manage store documentation including licenses, compliance, vendor agreements, purchase records, and audit readiness. - Collaborate with the Founders to explore alternate revenue streams like pop-up stores in residential complexes, IT parks, and corporate spaces. - Handle the operational requirements, vendor coordination, logistics, and on-ground execution for successful activations. - Demonstrate basic proficiency in deploying and managing e-commerce operations, including online inventory, order management, packaging coordination, and last-mile delivery. **Qualifications Required:** - 5+ years of experience in retail store operations, with a preference for Home Retail/Lifestyle/Department Store background. - Proven experience in setting up retail stores and managing day-to-day operations. - Strong knowledge of inventory handling and proficiency in POS/Inventory Management Systems. - Good local network in Cochin for vendors and service providers. - Exposure to e-commerce operations will be beneficial. - Enjoy working with structure, discipline, and process establishment. - Problem-solving skills with the ability to work independently. - Ownership mindset with a drive to go beyond store operations and lead new brand initiatives. Location: Seaport-Airport Road, Cochin (Full-time, On-site),
