Retail Store Manager - Consumer Durable

3 - 7 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Store Manager for the Coffee Machine and other premium consumer durable products, your role involves overseeing the daily operations to ensure profitability and a superior customer experience. You will be responsible for managing staff, optimizing sales performance, maintaining inventory, and ensuring compliance with company policies and operational standards. - Achieve and exceed sales targets and KPIs. - Develop and implement sales strategies for revenue growth. - Monitor financial performance, control expenses, and manage budgets. - Recruit, train, motivate, and supervise store staff. - Create staff schedules for adequate coverage. - Conduct performance reviews and provide coaching and feedback. - Maintain high standards of customer service and satisfaction. - Handle customer inquiries, complaints, and feedback effectively. - Foster a welcoming and professional store environment. - Ensure the store is clean, well-organized, and compliant with safety and visual merchandising standards. - Oversee inventory management, stock replenishment, and loss prevention. - Ensure compliance with company policies, health, and safety regulations. - Prepare and submit sales reports and operational data to management. - Manage cash handling, banking, and reconciliation. - Maintain accurate employee and operational records. Qualifications & Skills: - Bachelors degree in Business Administration, Retail Management, or related field (preferred). - Proven experience as a Store Manager or Assistant Manager in a retail environment. - Strong leadership and team management skills. - Excellent communication, problem-solving, and decision-making abilities. - Proficiency in POS systems, inventory software, and MS Office Suite. - Customer-focused mindset with a passion for retail excellence. In addition to the job responsibilities, the company offers benefits such as health insurance, leave encashment, and provident fund. This is a full-time, permanent position requiring a Bachelor's degree and at least 4 years of experience in retail sales, store management, and team management in the consumer durable or electronics sales industry. The work location is in person.,

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