Retail Store Executive in Delhi, Gurgaon, Noida, Delhi, Delhi, Delhi

Position: Retail Store ExecutiveJob Type: Full-TimeOpenings: 3Industry: Consumer ServicesLocations: Defence Colony, New Delhi/New Friends Colony, New DelhiThe Retail Store Executive at Sneakinn will be overseeing the daily operations of the store and ensuring a high-quality customer experience. Responsibilities include welcoming and assisting customers, managing drop-offs and pickups, maintaining store hygiene and presentation, handling inventory, and supporting cash transactions. The role also involves closely coordinating with the backend operations team when required.This is a hands-on customer-facing role that demands a strong sense of ownership, communication skills, and a commitment to service excellence.

Key Responsibilities

• Greet and assist customers with drop-offs and pickups at the store.
• Maintain store aesthetics and cleanliness at all times.
• Log and manage inventory for incoming and outgoing articles.
• Handle payment transactions and assist with end-of-day account summaries.
• Follow up with customers for collections and feedback.
• Address basic customer grievances or escalate them when required.
• Work in coordination with the Store Manager and backend operations to ensure timely service delivery.
• Maintain clear digital and physical records of customer interactions and article status.
  

About Company: Sneakinn Laundry, founded in 2020, specializes in delivering premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. Our skilled technicians and cutting-edge facility ensure each item receives the utmost care.
With physical stores in New Delhi, Mumbai, and Gurgaon, a centralized workshop in Delhi, and a growing team of 100+ members, Sneakinn is committed to providing seamless customer experiences.Recently featured on Shark Tank India, Sneakinn has gained national recognition for its innovation and commitment to high-quality care. Learn more at www.sneakinn.in and follow us on Instagram at @sneakinn_laundry.