Retail Sales Executive

Role Overview: You will be responsible for engaging with customers visiting the retail store, understanding their furniture and appliance rental needs, and providing appropriate recommendations. Actively promoting Rentomojo's rental services and products to increase rentals and achieve sales targets will be a key part of your role. Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction will also be crucial. Educating customers on the advantages of renting furniture and appliances, demonstrating product features, and maintaining thorough knowledge of Rentomojo's rental inventory will be part of your daily responsibilities. You will collaborate with the store team to maintain the store's visual appearance and stay updated with industry trends, competitor activities, and customer preferences to provide valuable insights for business growth. Key Responsibilities: - Engage with customers visiting the retail store and provide appropriate recommendations - Actively promote Rentomojo's rental services and products to increase rentals and achieve sales targets - Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction - Educate customers on the advantages of renting furniture and appliances - Demonstrate product features and benefits to customers, highlighting the quality and value of Rentomojo's offerings - Maintain thorough knowledge of Rentomojo's rental inventory, pricing, and promotional offers - Process rental orders, complete necessary documentation, and ensure smooth rental transactions - Collaborate with the store team to maintain the store's visual appearance - Stay updated with industry trends, competitor activities, and customer preferences - Maintain accurate records of customer interactions, inquiries, and sales data - Continuously strive to meet and exceed individual and team sales targets - Generate positive online reviews and ratings from customers Qualifications Required: - Bachelor's degree in business, marketing, or a related field is preferred - Proven experience in sales or customer service roles, preferably in a retail environment - Excellent interpersonal and communication skills - Strong persuasive and negotiation skills - Knowledge of furniture and appliances is desirable - Ability to work in a fast-paced, target-driven environment - Familiarity with CRM software and basic computer skills - Flexibility to work weekends, holidays, and evening shifts as per the store's operating hours Note: The company, RentoMojo, was founded with a mission to cater to the needs of working professionals by offering furniture and appliances on a rental basis, providing more flexibility than owning expensive items. With a presence in 16 cities across India and a customer base of 130,000+ subscribers, the company aims to simplify life for the spending youth, especially millennials and Gen Z's, who value flexibility and sustainability.,