Retail Sales Consultant

Job Title : Retail Sales Consultant — Taneira (Franchise) Store, Jamshedpur

Location : Jamshedpur, Jharkhand

Salary : ₹14,000 – ₹18,000 CTC per month

Employment Type : Full-time

Qualification

• Minimum: 12th Pass
• [Preferred] Previous counter sales / retail sales experience (ideally in ethnic wear, sarees, or similar fashion retail)

Gender Preference : Male candidates will be preferred.

Key Responsibilities

• Customer Engagement & Sales
• Greet customers warmly as they enter the store.
• Understand customers’ needs for sarees, fabrics, styles, and occasions.
• Provide appropriate product information, suggest saree styles, and recommend coordinating accessories.
• Use suggestive selling, cross-selling, and upselling to maximize sales value.
• Achieve individual sales targets and contribute to overall store sales goals.
• Product Knowledge & Advisory
• Maintain strong knowledge of Taneira’s saree collections, fabric types (silk, cotton, etc.), weaves, and regional designs.
• Explain the craftsmanship, care instructions, and pricing (including any special making or embroidery costs).
• Stay updated on new collections, seasonal launches, and promotions.
• Store Operations & Merchandising
• Assist in merchandising sarees and display pieces to create visually attractive presentations.
• Help with inventory management: checking stock, organizing racks, handling back-stock.
• Ensure the store floor, fitting area, and display racks are clean, tidy, and well organized.
• Billing & Transaction Handling
• Operate the POS system to process customer purchases.
• Record accurate customer and sales details.
• Handle returns, exchanges, or alterations per store policy.
• Customer Service
• Address customer queries, concerns, or complaints in a professional manner. Indeed India
• Follow up with customers (if required) for special orders, custom sarees, or tailoring services.
• Build lasting relationships to encourage repeat purchases and customer loyalty.
• Team Collaboration & Compliance
• Work closely with store manager and other sales staff to coordinate daily tasks.
• Adhere to Taneira’s brand standards, store policies, and ethical protocols.
• Participate in periodic audits: stock counts, loss prevention, and daily reconciliation.

Required Skills & Attributes

• Excellent communication and interpersonal skills.
• Sales-oriented mindset with a good customer service approach.
• Basic computer literacy (POS systems, Excel, inventory tools).
• Ability to work in a target-driven environment.
• Good presentation: neat, polite, and professional demeanor.
• Honest, reliable, and responsible, particularly given the value of ethnic wear.

Experience

• Preferably 1–2 years of experience in counter retail sales or ethnic wear retail.
• Freshers with strong aptitude and willingness to learn can also be considered.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person