1623 Retail Operations Jobs - Page 47

About The Role Job TitleArea Resolutions Manager LevelM4/5 DivisionRARD Function Recovery Reporting RelationshipNRM Average No. of Direct Reportees :5 to 7 Job Role / KRA"™s Job requires managing central agencies and adding new agencies. Managing independent team from all states. Liaison with central and state teams. Meeting monthly collection targets. Deep bucket collections Job Requirements, Skills, Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge. Deep bucket collections. Educational Qualifications Graduate & above Experience Profile 4 5 years of experience in managing large collection call center. BenchmarkCompanies Bajaj, L&T, HDFC, Magma, ICICI and NBFCS

Job description Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliances People management, Experience of handling a team of more than 50 employees, Store operations, People management skill, Customer handling Preferred candidate profile Ready to move anywhere in India Experience : Min 10+ years Qualification: Any graduate / Diploma Age Up to 36 years Functional Area : Store Operations Average Job Stability of 4 Years or more Industry : Manufacturing /Automobiles / QSR/FMCG/Hotels/Cinemas Perks and benefits Job Location : Any where in North Region ( PAN India Transferrable role) Salary : Best In industry Role: Store Manager Industry Type: Retail Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate Role & responsibilities You can share your resume to neelam.shah@dmartindia.com

Job Description Regional Retail Trainer Position: Regional Retail Trainer Department: Retail Training Location: Regional (Mumbai + Select Cities) Reports To: Retail Training Head Role Overview: The Regional Retail Trainer is responsible for delivering, implementing, and reinforcing training programs across a limited number of stores in a specific region. This role serves as the link between the Retail Training Head and Store-Level Training Champions, ensuring store teams receive eective training on customer experience, sales techniques, and product knowledge. Key Responsibilities: 1. Training Delivery & Facilitation Conduct engaging training workshops for store teams on customer service, product knowledge, and sales techniques. Implement role-playing exercises, simulations, and on-the-job coaching. Deliver real-time feedback to employees to improve performance. 2. Onboarding & Development Work closely with Store Managers and Store Champions to onboard new hires quickly and eectively. Assist in leadership development to create a pipeline of high-performing employees. 3. Performance Monitoring & Feedback Track training eectiveness using KPIs such as NPS, conversion rates, and customer feedback. Conduct one-on-one coaching and team feedback sessions to address skill gaps. Help stores achieve their sales and customer service goals. 4. Store Visits & Training Audits Visit stores regularly to observe customer interactions and provide real-time coaching. Conduct store training audits to ensure consistency and adherence to company standards. Identify top-performing employees and recommend them for promotions or advanced training programs. Key Qualifications & Skills: Experience: 5+ years in retail training, sales training, or customer experience coaching. Retail Expertise: Deep knowledge of customer service, sales psychology, and product positioning. Training & Facilitation: Strong ability to deliver engaging, hands-on training sessions. Coaching & Mentorship: Passion for developing frontline employees and motivating store teams. Communication Skills: Ability to engage, inspire, and guide retail associates at dierent skill levels. Travel Flexibility: Willingness to travel to multiple stores within the assigned region. Whats in it for You? Direct impact on enhancing in-store customer experience. Opportunity to work in a dynamic, fast-paced retail environment. Competitive salary, performance bonuses, and growth opportunities within the retail training team.

Hiring for Retail Sales Role Location: Sonbhadra Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

Hiring for Retail Sales Role Location: Jhansi Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

Sales Forecasting Analyzing sales figures and forecasting future sales volumes to maximize profits. Inventory Management Managing stock levels and making key decisions about stock control. Analyzing and interpreting trends to facilitate planning. Using information technology to record sales figures, for data analysis and forward planning. Store Operations and Customer Service Ensuring standards for quality, customer service , health and safety are met. Reporting health and safety, legal and security issues, maintaining hygiene at the store. Protects employees and customers by providing a safe and clean store environment. Responding to customer complaints and comments. Team Management Managing and motivating team to increase sales and ensure efficiency. Conducting appraisals and performance reviews. Recruitment & Selection procedure to hire right talent and minimize the attrition. Training & Development Organizing Training & Development programs / sessions for the Store team. Communication Attending and chairing meetings. Updating colleagues on business performance, new initiatives and other pertinent issues. Market Analysis Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Store Efficiency Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; Dealing with sales, as and when required. Marketing Co-ordinate with Corporate team for implementing marketing strategies. Driving special promotions, displays and events to generate new sales. Merchandising Adhering the guidelines of Apple for Merchandising Grievance Handling Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.

Job Title: Showroom Supervisor Location: Homecentre , Chennai Experience Required: 2 - 6 years Industry Type: Retail / Wholesale / Showroom Sales Functional Area: Sales, Retail, Customer Service Employment Type: Full Time, Permanent Education: Any Graduate Job Summary: We are looking for a dynamic and experienced Showroom Supervisor to oversee daily operations, manage sales staff, drive customer satisfaction, and support business growth. The ideal candidate will have strong leadership qualities, sales acumen, and experience in retail or showroom environments. Key Responsibilities: Supervise and lead showroom staff to ensure efficient customer service and sales performance. Monitor daily activities, manage staff schedules, and ensure attendance and discipline. Train and motivate sales executives to achieve individual and team targets. Handle escalated customer complaints or queries in a professional manner. Ensure merchandise is well-presented, priced correctly, and adequately stocked. Maintain cleanliness, safety, and visual standards of the showroom. Monitor inventory levels and coordinate with the backend team for stock replenishment. Analyze sales data and generate reports to management on a weekly/monthly basis. Implement promotional strategies and upselling techniques to boost sales. Ensure compliance with all operational policies and procedures. Key Skills: Retail Sales Supervision Customer Relationship Management Team Leadership & Staff Management Showroom Operations Sales Reporting & Analysis Visual Merchandising Inventory Monitoring Complaint Handling Desired Candidate Profile: Proven experience (2 - 6 years) as a team leader or supervisor in a showroom or retail setting. Excellent communication, interpersonal, and customer service skills. Goal-oriented with a strong understanding of sales principles. Ability to handle pressure and multitask effectively. Proficient in MS Office and basic sales reporting tools.

Sales Forecasting Analyzing sales figures and forecasting future sales volumes to maximize profits. Inventory Management Managing stock levels and making key decisions about stock control. Analyzing and interpreting trends to facilitate planning. Using information technology to record sales figures, for data analysis and forward planning. Store Operations and Customer Service Ensuring standards for quality, customer service , health and safety are met. Reporting health and safety, legal and security issues, maintaining hygiene at the store. Protects employees and customers by providing a safe and clean store environment. Responding to customer complaints and comments. Team Management Managing and motivating team to increase sales and ensure efficiency. Conducting appraisals and performance reviews. Recruitment & Selection procedure to hire right talent and minimize the attrition. Training & Development Organizing Training & Development programs / sessions for the Store team. Communication Attending and chairing meetings. Updating colleagues on business performance, new initiatives and other pertinent issues. Market Analysis Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Store Efficiency Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; Dealing with sales, as and when required. Marketing Co-ordinate with Corporate team for implementing marketing strategies. Driving special promotions, displays and events to generate new sales. Merchandising Adhering the guidelines of Apple for Merchandising Grievance Handling Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.

Sales Shrinkage Control Store Setup / Team Leader Team handling Inventory Management Store Keeping Retail Management Store Supervision Only Male Candidates

Opportunity Besides an attractive remuneration package, working for VRSA gives you the opportunity to join a high-growth platform that is leading the transformation of Indias urban built environment. In this role, you will be responsible for conceptualizing and overseeing execution of offline and online marketing activities / events, promotions and commercialization, ensure VR brand visibility, footfall management and achieving marketing revenue targets at the centre. Core Responsibilities Lease documentation & fit out coordination Coordinate with legal team to conclude on the contract clauses and taking a final signoff from the tenant / retailer on the contract. Support leasing team in registering lease agreements before store opening. • Ensure the tenant compliance with the fit-out guidelines and necessary documentation is in place before the tenant starts trading. • Coordinates tenants move-in and move-outs, and walks-through spaces with the tenants. Responsible for the ADSR implementation, coordination with agency, handling escalations etc. • Ensure Companys design standards are executed as approved. This can relate to marketing event set ups, shop fronts, tenants visual merchandising etc. • Ensuring weekly fit-out updates are ready Tenant Performance & Partnerships Play an active role in collections from tenants for all outstanding invoices and getting them cleared within stipulated timelines, including collection of Gift Vouchers etc. • Audit management - Store front audits, brand & Store & safety audits, retailer statutory compliance audits and Fire & Safety Audit. Conducting regular meetings with store managers & area managers to understand & discuss their business & other critical operational issues. • Ensuring the stores are well stocked and updated in relation to competition. Coordinating with marketing team and retailers for the low performing brands, designing marketing strategies for them, designing category promotions. • Act as an effective liaison between tenants and management by communicating proper information and ensuring tenant requests are responded to in a timely and professional manner. • Ensures the services are provided in compliance with the policies, procedures, regulations and contractual obligations and standards. • Maintaining retailer files and history cards, need to update this with tenant issues. • Arranging tenant awards, retailer satisfaction survey, quarterly trainings for retailers for enhancing sales and standards or other similar initiatives to ensure retail staff is motivated at all times. MIS, Reporting Preparing TD report & sales analysis of operational stores in the centre. Timely preparation of the reports tracking the trading density and benchmarking performance with the external market, TD and OC analysis YOY (retailer category wise); • Complete database management in terms of retailer contact information. Self-Development Ensure timely updating of the required skills. Attending relevant forums / seminar for market updates / intelligence; Qualifications / Experience Required 3-5 years in retail community centre / shopping centre marketing MBA or equivalent degree in marketing Preferred Qualities Attention to detail Excellent time management and organizational skills Strong work ethic, intense drive, and initiative for quality and customer service. Ability to act and operate independently with minimal daily direction Ability to identify and resolve problems and develop alternative solutions on time Good interpersonal skills

Job description Roles & Responsibilities Customer Service: Ensure 100% sales process implementation and compliance Ensure all customers are attended to appropriately and timely resolution of customer escalations. Daily review & follow up on complaints & resolution as per predefined SLA & TAT Improve overall customer experience (VOC, Customer NPS, Mystery Audit Score) and take corrective actions based on customer feedback In-store Merchandising: Ensure 100% compliance on Planogram, Merchandising and Ticketing Ensure efficient & accurate in-store inventory management People Management: To ensure adequate manpower at all times Do a training need analysis and accordingly plan trainings along with the Cluster trainers. Review and improve Training Assessment Scores Responsible to uphold the Croma culture and ensure decorum and discipline within the store team Enable strong communication within the team and improve morale by coaching, counselling, motivating, monitoring & disciplining employees Clear communication of the Incentive Policy to ensure every employee is aware and motivated to achieve the targets and earn incentives Lead & ensure 100% compliance on people processes Track performance of all team members and recognizes best performers on an on-going basis Performance Management & Review: Ensure compliance of all store SOPs relating to Merchandising & Ticketing, Sales, Service and Inventory Drive sales and conversion to achieve store targets and improve store performance on all KPIs Review category performance on Sales, Inventory, Customer Service, People processes and take necessary corrective action Improve parameters such as Employee Net Promoter Score (ENPS), Customer NPS, Employee Satisfaction Index by regular reviews and action planning Process: Improve scores on internal Processes and Audits SOP, SMART, Safety audits, Mystery audits through timely interventionsRole & responsibilities Preferred candidate profile Perks and benefits

Job Title - Showroom Manager ( Male) Reporting to - Retail Head Reported by - Floor Managers, Section Heads, Sales executives Role Summary : The Showroom Manager is responsible for overseeing the daily operations of the showroom to ensure its smooth functioning and excellent customer service. The manager acts as a key link between the corporate office and the showroom team, coordinating marketing strategies, sales plans, and operational tasks to drive business success. Principal Duties and Responsibilities :- General activities 1. Responsible to achieve a monthly showroom sales (Revenue/Profit) goal. Ensure all the floor and sections are meet their individual sales goals. If any deviations guide them to achieve the targets. 2. Ensure that all showroom procedures and policies are thoroughly checked and confirmed before opening the showroom to customers. 3. Responsible to conduct a daily meeting with the showroom core team to discuss the sales goals and achievements. Based on that coordinate with the retail head to prepare a sales strategy for the showroom. 4. Responsible to monitor all the customers are getting exceptional customer services. If any concerns/conflicts raise manage to rectify as soon as possible. 5. Manage the entire showroom visual merchandising (product displays) are align with the Bhima standards. Guide floor managers to maintain the standards. 6. Ensure that showroom stock matches the system stock daily. If any deviation coordinate with the floor supervisors to resolve the issue. 7. Responsible to manage good relationship with the all the customer especially HNI customers. Ensure they are getting exceptional service from the sales team. 8. Ensure all the making charges are collecting from the customer as per the showroom standards. If additional discounts are required collect approval from the corporate office (GM/RM). 9. Review the man power requests raise by the floor managers if requires approve and sent to showroom HR/ corporate HR. 10. Ensure the availability of the sales team in each section to run the showroom smoothly, and authorize weekly offs and leaves accordingly. 11. Coordinate with the retail head to prepare a sales plan to achieve the monthly sales target. 12. Coordinate with the retail head, marketing head and showroom marketing manager to develop a marketing plan for the year/quarter/month to achieve a sales plan. 13. Submit the sales plan and marketing plan to the GM and management for approval. Conduct continuous reviews to monitor progress and ensure desired returns. 14. Evaluate section-wise stock needs and proceed with approval as required. Regularly monitor market trends to stay informed about customer preferences. 15. Ensure job assignments are made for subordinates and review their performance accordingly. 16. Ensure the showroom follows the procedures and policies established by the corporate office. Report preparation, analysis, and review 1. Conduct a section wise sales team wise performance review on a weekly basis. Assist them to improve their performances if required provide trainings to them. 2. Review the section wise inventory and rotation on a monthly basis. Ensure to prepare a stock optimization plan for the optimize the stocks through proper analysis. 3. Prepare a section wise yearly sales forecast and submit the report to retail head for approval. Education : Bachelor's or Master's Degree Experience : Candidates with above 5-10 Yrs. of Managerial experience in Jewellery Sector. Age : Below 45 Years Preferred Theni Local Candidates Preferred Mail to: careersbhima@gmail.com, For More details Contact: +91 9496127777 Pay : From 50,000 per month Benefits: Health insurance Provident Fund Other Company Benefits

Requirement for Retail Store Manager ( Food Retail) Immediate joiners Should be Graduate with 4-5 years exp in Retail

Hiring Store Staff for HealthKart Retail Store Designation-Store Staff (Retail Sales Executive ) Location-Ahmedabad Job Specification:- Energetic and ready to take challenges. Demonstrable leadership abilities Age between 24 - 35 Exp - 0 to 8 year Industry: Health Supplement & sports nutrition preferable, Retail Store Having sound knowledge of Nutrition and supplements, retail sales Should have good communication skills Marketing activities need to be done (LMS) Gym visits to increase the sale of store and awareness Excellent Selling Skills Job Description :- Overall operational responsibility of HealthKart store. Taking care of customer service Creating new customer database to increase the sale and share daily customer footfall report to your reporting manager. Stock/Inventory management - inward & outward Participate and conduct BTL & Local Store Marking activities to increase Sales of the Store i.e. Gym visit, product sampling in the different kinds of events. Handling store - Opening & closing of the store Cash management and daily banking with banking partner without any error. Raising customers Invoice Following store aesthetics Strong in operations & eye for detail. Strong in maintaining KPIs of the store. Promoting of products and services of the organization. Prepare and share Daily Sales MIS of the store. Interested candidate can share resume at himanshu.shrivastav@brightlifecare.com Neha.gupta1@brightlifecare.com or call/WhatsApp-858803413

As a Store Manager you will be responsible for the overall success of a retail store, including sales, customer service, staff management, and inventory control

Organize all store operations and allocate responsibilities to personnel Prepare and control the store’s budget aiming for minimum expenditure Plan and oversee in-store promotional events or displays Analyze sales and revenue reports

Responsible for handle showroom sales in reputed apparel brand .

Manage the end-to-end leasing cycle – from lead generation and proposals to documentation and handover. Maintain relationships with consultants, brokers, brand rep. Develop and execute leasing plans to attract national and regional retail brands. Required Candidate profile • MBA's Degree in Business Administration. • 3–5 years of experience in retail leasing with malls, high streets. • Only Female Prefer

Hiring for Retail Sales Role Location: Noida, Greater Noida Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

- Pharmacy Store Handling Experience is Mandatory - Monitoring cash reconciliation to ensure there is no mismatch of store funds. Ensuring availability of required merchandise and services Conducting stock takes regularly Ensuring the staff at a store level has a basic understanding of POS SYSTEM to ensure transactions are properly and effectively processed Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the ZenoHealth Customer Supervision

Responsibilities: Monitor stock levels, order inventory, and conduct regular stocktakes. Implement visual merchandising strategies to maximize sales. Coordinate with suppliers and distribution teams as needed. Annual bonus Health insurance Provident fund

Hiring for Retail Sales Role Location: Kolkata Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

Hiring for Retail Sales Role Location: Bangalore/Bangalore rural Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

Hiring for Retail Sales Role Location: Ahmedabad Industry: Electrical Education: Any Graduate Note: Candidates must have experience in B2C Sales, specifically handling Dealers, Retailers, and Distributors. Job Description We are looking for an experienced and motivated Retail Sales professional to join our team. Please find the detailed responsibilities below: Appointment and management of Dealers for Retail Sales Achieve Monthly and Annual Sales & Collection Targets Proven experience in handling Retail and Dealer Sales Strong background in managing Distributor networks Exposure to Retail & Distributor segments will be an added advantage Drive promotional and market development activities as per business requirements Maintain and grow sales volume within assigned territory Meet area-specific sales targets and performance goals Establish, maintain, and expand a strong customer base Interested candidates can share their CV at: Email: simran@mounttalent.com/Shalini.gupta@mounttalent.com Contact: 9289199512/8470009974 Thanks & Regards, Simran

Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.