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3.0 - 7.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage daily store operations to ensure smooth functioning and compliance with company policies. Drive sales growth by achieving monthly targets through effective merchandising and customer engagement. Lead, train, and motivate the store team to deliver excellent customer service and maintain high performance. Monitor inventory levels, control stock replenishment, and minimize losses or shrinkage. Resolve customer complaints promptly to maintain high customer satisfaction and store reputation.
Posted 1 month ago
10.0 - 20.0 years
10 - 17 Lacs
Pune, Mumbai (All Areas)
Work from Office
Contact-shambhavi.nerurkar@orra.co.in / 8657487961 Job Title Area Business Manager Position Reports To Regional Business Manager Locations available- Mumbai, Pune, Delhi & Hyderabad Brief Summary The Area Business Manager for ORRA Fine Jewellery is responsible for overseeing sales operations, collaborating with store managers, and driving performance across multiple stores in a designated area. Key responsibilities include managing offers and schemes, analyzing sales reports, addressing stock fulfillment, and ensuring sales targets are met. The role requires experience in leading sales, strong analytical and communication skills, and a deep understanding of market and consumer trends in the jewelry industry Brief Job Description (just an indicative list and not limited to the following) 1. Interact with Store Managers on a daily basis and oversee the cascade of new offers and schemes across all ORRA Fine Jewellery stores in the designated area. 2. Collate daily and monthly sales reports from individual stores, ensuring accurate and timely submission to the management. 3. Address stock fulfillment requirements for stores in the area, ensuring optimal inventory levels to meet customer demands. 4. Review and track actual versus planned sales numbers, analyzing gaps in the achievement of sales targets. Identify parameters for non-fulfillment and provide reactive solutions. Seek guidance from Regional Business Managers (RBMs) when required. 5. Seek approvals from RBMs for additional discounts and address queries that have escalated to their level, ensuring customer satisfaction and maintaining profitability. 6. Review the conversion analysis reports and identify key reasons for non-conversion of walk-ins into sales. Discuss solutions with RBMs, Zonal Business Managers (ZBMs), and Retail and Sales Head as required to improve conversion rates. 7. Conduct interviews for hiring individual contributors and team leads as required, ensuring the selection of qualified and competent candidates. 8. Maintain a strong understanding of market and consumer trends in the jewelry industry, utilizing this knowledge to drive sales strategies and initiatives. 9. Utilize experience in leading sales for an area in the retail or allied sectors, leveraging insights to optimize performance and enhance business growth. 10. Collaborate with cross-functional teams, including marketing, operations, and finance, to drive synergies and achieve business objectives. 11. Monitor and evaluate the performance of Store Managers and their teams, providing guidance, coaching, and feedback to enhance their effectiveness and meet sales goals. 12. Stay updated with competitor activities, pricing, and promotions in the market, proposing competitive strategies to maintain ORRA Fine Jewellery's market position. Desired Skills 1. 10 years+ of experience leading sales for an area in the retail or allied sectors, preferably in the jewelry industry. 2. Proven track record of achieving and exceeding sales targets. 3. Strong analytical skills with the ability to review and interpret sales data. 4. Excellent communication and interpersonal skills to effectively interact with store managers, RBMs, and other stakeholders. 5. Ability to make data-driven decisions and provide solutions to improve sales performance. 6. Knowledge of market and consumer trends in the jewelry industry
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Gonda, Gorakhpur, Deoria
Work from Office
We are hiring a Store Manager for our electronics retail stores at Gonda, Deoria, and Gorakhpur locations. The ideal candidate should have strong experience in retail electronic sales , team leadership, and customer relationship building. Key Responsibilities: Manage the daily operations of the electronics retail store. Lead, guide, and motivate the sales team to achieve sales targets. Maintain excellent customer service and build client relationships. Handle B2C sales opportunities and partnerships. Stock planning, inventory management, and visual merchandising. Report daily/weekly sales using MS Excel. Ensure smooth functioning of billing, delivery, and customer satisfaction. Required Skills & Experience: Experience: Minimum 2-4 years in retail (preferably electronics). Team Leadership: Ability to lead and manage a sales team. Product Knowledge: Good knowledge of electronics (TV, AC, Mobile, Laptop, etc.). Sales Skills: Strong selling and negotiation skills. B2B Knowledge: Understanding of institutional/corporate sales. Excel Proficiency: Must be comfortable with basic to intermediate MS Excel. Communication: Good communication in Hindi & basic English. Customer Handling: Ability to build long-term customer relationships. Salary: Negotiable based on experience + Incentives (AVL Incentives/Suraksha Incentives/Brand Incentives) How to Apply: Send your updated resume with preferred location (Gonda / Deoria / Gorakhpur) to: hr@adityavision.in
Posted 1 month ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
As a Sr. Associate Strategic Merchandise in the Merchandise & Vendor Management Department, you will play a crucial role in supporting vendor management, sales merchandising, product selection, and overall category management. You will work closely with senior team members to ensure the successful execution of product-related strategies and contribute to the achievement of top-line and bottom-line goals. Responsibilities: Request product information, images, and samples from vendors for the website. Check product images for quality and accuracy, ensuring no duplicates. Conduct photo shoots for products with unsatisfactory images. Add product details from vendor catalogs or by researching online. Measure product dimensions, weight, and design area for printing. Perform quality checks on the website to verify accurate information. Requirements Bachelors degree in Business, Merchandising, or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Basic understanding of retail operations and merchandising principles. DESIRED PERSONALITY: Good verbal & written communication skills - Creative & updated on the latest trends in the global fashion industry - Understanding of fashion, trends, and products - Should be good at mathematical calculations and have an affinity for numbers - Strong sales focus and number orientation - Self-Starter & ready to go the extra mile - Flexible & open to new challenges Benefits Group Medical Insurance and PF facility will be provided
Posted 1 month ago
3.0 - 10.0 years
18 - 20 Lacs
Gurugram
Work from Office
Manage the product backlog for BSS Retail capabilities including CRM, Point-of-Sale (POS), Order Management, and Retail Channel platforms. Work closely with business stakeholders to understand customer journeys, pain points, and opportunities for enhancement in the retail experience. Translate business and customer needs into detailed user stories, use cases, and acceptance criteria. Define and drive product roadmaps aligned with business strategy and digital transformation goals. Collaborate with UI/UX designers to ensure intuitive and effective customer interfaces. Partner with development, QA, and DevOps teams to ensure timely and quality delivery of retail capabilities. Drive continuous improvements in customer acquisition, onboarding, and engagement through digital and physical retail channels. Solid understanding of telecom retail operations including customer onboarding, KYC, SIM activation, number portability, and device provisioning Experience in digital transformation, self-service platforms, or omnichannel retail strategies. Exposure to AI/ML-driven personalization or customer engagement tools.
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage
Posted 1 month ago
10.0 - 14.0 years
1 - 5 Lacs
Jhagadia
Work from Office
Aarti Industries Ltd. is looking for Section Incharge (Powerplant) to join our dynamic team and embark on a rewarding career journey. Oversee daily operations of the assigned section. Manage and supervise section staff. Ensure compliance with production schedules and quality standards. Monitor section performance and implement improvements. Collaborate with other sections to ensure smooth operations. Prepare and present section reports to management. Ensure adherence to safety and regulatory standards.
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Mumbai
Work from Office
We have an urgent opening for Store Manager for Retail luxury brand in BKC in Mumbai Position : Store Manager Location : BKC - Mumbai Education : Any graduate Experience : 5+ years in store operation / store management Package : 9.00 LPA to 10.00 LPA Regards, Shreya Bhide shreyaoasis1@gmail.com
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Chennai
Work from Office
Role & responsibilities Kids Clothing Retail Manager Should have experience in handling Kids Retail Brand Product knowledge to guide designers for building the range on Best sellers Identifying potential locations. Preferred candidate profile MBA Graduate / Retail Sales Manager.
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Kochi, Hyderabad, Bengaluru
Work from Office
Job Title : Senior Style Associate Department : Retail Stores About the Company We are hiring for a leading Indian fashion jewellery retail brand with a strong presence in premium malls and high streets across the country. The brand is renowned for its wide collection of traditional, contemporary, and fusion jewellery pieces that cater to todays modern customers. Known for exceptional in-store service and elegant styling, the brand offers a dynamic work culture where retail professionals can grow and thrive. Role Summary As a Senior Style Associate , you will be the face of the brand on the shop floor. You will deliver outstanding customer service, achieve sales targets, support store operations, and guide the team to uphold excellent service and visual merchandising standards. Key Responsibilities Customer Focus Build strong relationships with customers by understanding their preferences and offering personalized styling advice. Address customer concerns professionally and ensure a delightful shopping experience. Gather and share feedback to help enhance store performance. Sales Mastery Drive sales by actively recommending products and styling solutions. Use upselling and cross-selling techniques to improve average transaction value. Convert walk-ins into loyal customers using negotiation and objection-handling skills. Adaptability & Problem Solving Adjust to evolving customer needs and business strategies. Share customer insights and trends with the team. Handle daily challenges efficiently and maintain a solution-oriented mindset. Store Management & Decision-Making Make sound operational decisions and step in to manage the store when the Store Manager is unavailable. Ensure smooth daily functioning and adherence to store policies. Operational Excellence Monitor inventory, minimize shrinkage, and assist with stock audits and replenishment. Maintain accurate records and ensure displays are in line with brand standards. Follow all SOPs and escalate any process issues or bottlenecks. Team Leadership Lead by example, setting high standards in grooming, professionalism, and performance. Mentor and train new team members on products and service protocols. Handle escalated customer concerns with maturity and efficiency. Candidate Requirements Education : Minimum HSC or Graduate with at least 2 years of retail experience. Age : 20 to 35 years. Skills : Strong customer service and communication Proven ability to exceed sales targets POS and billing system proficiency Cash handling and inventory know-how Visual merchandising knowledge Basic MS Office skills Positive attitude, good grooming, and interpersonal skills Flexibility to work shifts, weekends, and holidays Why Work With Us? Join a reputed national fashion jewellery retail brand. Work in an engaging and growth-oriented retail environment. Build a rewarding career in customer service, styling, and store leadership.
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
Hubli, Raichur, Udupi
Work from Office
Role & responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Jodhpur
Work from Office
SUMMARY Greetings, Excellent Opportunity for Freshers for Retail Staff Apply Now Jaipur Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in the retailing of apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th/12th/Graduate Freshers Can apply. Age will be between 18-30years. Job Details - -Folding and Stacking at basic Table. -Timely display of received stocks. -Responsible for Upkeep of section. -Ensure Carton free floor -Maintain Display standarards-Including signage -Merchandise Clearance from the trail room -Ensure the right product is displayed on the right browser. -Ensure customers are provided with a shopping bag. Requirements -Minimum- 10th/12th/Graduate -Age-18-30 years -6 months contract period -6 days working (weekoff between Monday to Thursday Any day) -Open for male Benefits Salary- 10600 NTH
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Manage inventory, ensure customer satisfaction, oversee operations & staff. 3+ years experience required. Must speak Kannada, Telugu, English. Competitive salary + benefits. Flexible hours including weekends. Sales incentives
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Posted 1 month ago
6.0 - 10.0 years
9 - 13 Lacs
Chennai
Work from Office
Job Responsibilities: Cluster Managers work with a company's biggest customers to build long-term, strategic partnerships. This role requires a range of skills from closing sales and nurturing relationships to strategic planning and cross-functional leadership. Cluster Manager Job Duties: Responsible for driving business category like Mobile in the respective city/District Build brand and drive sales via offline channels Build a strong relationship with the local distributors, retailers and local regulatory bodies Drive sales in the city with local distributors and key retailers in the city/District Develop a keen understanding of products & how they can fulfil the local consumer needs Execute local marketing and brand building strategies Monitor local end-to-end operations to ensure maximum sales and efficiency Competition mapping, keeping a close eye on competition activity in the assigned city/district Build relationships with local regulatory bodies and manage regulatory concerns (if any) Requirements Desired Candidate Profile: Deep expertise in sales, distribution and retail operations in that territory Must have a Master's degree in Business - good to have Prior team leading experience. Should be able to manage large teams - good to have Strong analytical and problem-solving approach Should be OK with traveling 4-5 days a week - must have Past mobile handset sales experience - Good to have
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities Requires store coordination and addressing to the customer issues Understanding of Customer needs and build Interpersonal relations to get the work done from stores E-Commerce Daily MIS understanding and Corrective action taking ability Problem resolution: Responding to customer complaints and resolving issues in a timely manner Store coordination beyond duty hours at times Preferred candidate profile 3-5 years of work experience required Graduate or Post Graduate from reputed college is preferred Required Basic computer knowledge Excel, Outlook and Ecommerce Portals Highly preferred if the candidate has worked in E-Commerce and Store Operations Rotational weekly Offs as per the business requirements
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Solapur, Aurangabad, Amravati
Work from Office
Retail Stores Manager Agri Retail Location: Maharashtra Experience: 2-5 Years Industry: Agri Input / Rural Retail Role Type: Full Time Job Summary We are looking for a proactive Retail Stores Manager to drive sales, manage store operations, and build strong relationships with farmers across 1015 villages. Key Responsibilities Lead daily store operations, inventory & cash management Promote agro/non-agro products via camps, demos & farmer visits Plan & guide Field Service Associates for village outreach Forecast demand and ensure timely stock availability Drive focus product and high-margin sales Ensure compliance with all statutory regulations Train and develop store staff Maintain housekeeping and visual merchandising standards Required Skills Strong agro product & market knowledge Field sales and demand generation experience Team management & training capabilities Excellent communication and farmer engagement skills Planning, forecasting & reporting abilities Compliance awareness & record-keeping discipline Qualifications Graduate/Postgraduate in Agriculture, Rural Management, or related field 3+ years in rural/agri retail or store management Apply Now Send your CV to supporthrmaharastra@coromandel.murugappa.com
Posted 1 month ago
15.0 - 20.0 years
15 - 20 Lacs
Chennai
Work from Office
Head Operations req for large Retail Fashion/Textiles Business Group. 15 Yrs exp in Retail Fashion/Textile/Garments. Manage retail operations in multi-location showrooms. 25K customers walk-in/daily, 5K Cr business. 5K staff. Speak Tamil & English. Required Candidate profile Male. Any Degree. 15+ yrs exp in Retail Store Operations: Fashion/Textile/Garments must. Speak Tamil & English. Chennai/TN candidates preferred. Customer, growth & profit, leadership & result oriented Perks and benefits PF, Insurance, Bonus, Promotion, Annual Increments
Posted 1 month ago
7.0 - 12.0 years
5 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Were Hiring: Store Manager at Fizzy Goblet Location: Orion Mall, Bangalore Experience: 2–4 years as a Store Manager in the footwear industry or with a strong understanding of footwear Reporting to: Area Manager Step into a space where handcrafted tradition meets bold, modern design. At Fizzy Goblet, we don’t just sell shoes—we tell stories through every pair. And now, we’re looking for a Store Manager to lead our beautiful store at Orion Mall, Bangalore. What You’ll Own: Lead and motivate a passionate in-store team Drive sales and deliver an unforgettable customer experience Manage inventory, visual merchandising, and daily store operations Train and develop the team to deliver excellence Represent the Fizzy Goblet brand with enthusiasm and style Who You Are: 2–4 years of experience as a Store Manager, preferably in the footwear industry or with a solid understanding of footwear products and customer needs Strong leadership, team-building, and communication skills Customer-obsessed and detail-oriented Sales-focused with a keen sense of aesthetics and presentation Thrives in a fast-paced, ever-evolving environment Local language proficiency is a plus! Why You’ll Love It Here: Be part of a vibrant, design-led brand redefining Indian footwear A young, collaborative, and creative work culture Real growth opportunities and hands-on experience Ready to Step into Your Next Role? Send your resume to hr@fizzygoblet.com with the subject line: “Store Manager – Bangalore” Let’s walk this journey together—one stylish step at a time.
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Nizamabad
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Kochi
Work from Office
Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilities : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts
Posted 1 month ago
8.0 - 10.0 years
10 - 14 Lacs
Raipur
Work from Office
Roles and Responsibilities Manage retail stores across multiple locations, ensuring efficient operations and sales growth. Develop and implement effective sales plans to achieve targets, leveraging franchisee management skills. Oversee store management activities, including inventory control, visual merchandising, and customer service standards. Collaborate with regional teams to drive business performance through strategic planning and execution. Ensure compliance with company policies and procedures while maintaining a high level of professionalism. Desired Candidate Profile 8-10 years of experience in retail operations or related field ( Retail industry preferred). MBA/PGDM degree from any specialization; relevant certifications like NCFM would be an added advantage. Proven track record of achieving sales targets in a fast-paced environment; strong understanding of retail marketing principles.
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage daily store operations, including opening/closing procedures, cash handling, and inventory management. Oversee counter sales, showroom sales, retail operations, and retail sales to achieve targets. Ensure effective communication with customers, team members, and other stakeholders to maintain a positive work environment. Conduct regular stock audits to ensure accuracy of records and identify areas for improvement. Implement visual merchandising strategies to enhance customer experience. Gender : Male Notice Period : Immediate Salary : 15k to 20k in hand + incentives Desired Candidate Profile 1 to 3 years of experience in store management or related field (retail industry). Strong knowledge of retail operations, including counter sales, showroom sales, and store management principles. Excellent communication skills with ability to lead teams effectively. Ability to analyze data reports to drive business decisions (sales analysis) . Proficiency in MS Office applications (Excel). Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager
Posted 1 month ago
3.0 - 5.0 years
1 - 3 Lacs
Thane
Work from Office
Sales & Customer Experience Drive department sales through effective upselling and cross-selling techniques. Monitor daily/weekly sales performance against targets. Ensure excellent customer service and handle escalated customer queries. Conduct in-store sampling and product awareness promotions. 2. Inventory & Merchandising Monitor stock levels, manage replenishment, and ensure minimal shrinkage. Ensure FIFO (First In First Out) method and expiry control of gourmet items. Maintain visual merchandising and hygiene standards. Coordinate with vendors for timely deliveries and new product launches. 3. Team Management Supervise, train, and motivate team members. Prepare duty rosters and ensure optimal staffing during peak hours. Conduct regular team briefings on sales, hygiene, and product knowledge. 4. Compliance & Audit Ensure adherence to food safety and quality standards (FSSAI compliance). Maintain accurate records of temperature logs, expiry checks, and cleaning schedules. Support internal audits and implement corrective actions as required.
Posted 1 month ago
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