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5.0 - 10.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Job Area Business Manager-Retail at Titan Company Overview: Titan is a leading jewellery brand in India, known for its exquisite designs and high-quality products. We are currently seeking a highly motivated and experienced Area Business Manager-Retail to join our team in Coimbatore, Tamil Nadu, India. This is a permanent, full-time position in the Sales-Tanishq department, with a focus on the Jewellery-SMR category. Job Summary: As an Area Business Manager-Retail, you will be responsible for managing and growing the retail business in the Coimbatore region. You will be working closely with the sales team and other departments to drive sales, increase market share, and achieve revenue targets. This role requires a strong understanding of the jewellery market, excellent communication and leadership skills, and the ability to build and maintain relationships with key stakeholders. Key Responsibilities: - Develop and implement sales strategies to drive business growth in the Coimbatore region - Manage a team of sales executives and provide guidance and support to achieve sales targets - Identify and develop new business opportunities through market research and networking - Build and maintain relationships with key clients and partners to ensure customer satisfaction and loyalty - Monitor and analyze sales data to identify trends and make recommendations for improvement - Collaborate with other departments, such as marketing and operations, to ensure smooth execution of sales plans - Stay updated on industry trends, competitor activities, and market developments to inform business decisions - Conduct regular performance evaluations and provide feedback and coaching to team members - Ensure compliance with company policies and procedures, and maintain high ethical standards in all business dealings Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in sales, preferably in the jewellery industry - Proven track record of achieving sales targets and driving business growth - Strong leadership skills and the ability to motivate and manage a team - Excellent communication, negotiation, and interpersonal skills - In-depth knowledge of the jewellery market and industry trends - Proficient in using sales and data analysis tools - Willingness to travel within the Coimbatore region as needed Additional Parameters: - Fluency in Tamil and English is required - Knowledge of other South Indian languages is a plus - Experience in retail operations and merchandising is preferred - Familiarity with CRM software is an advantage If you are a dynamic and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence in the retail market.
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Job Job TitleArea Business Manager-Mia Company NameTitan Job TypeFull-Time Job CategoryJewellery-SMR DepartmentMia-Retail Operations LocationCoimbatore, Tamil Nadu, India Titan, a leading jewellery company, is seeking a highly motivated and experienced Area Business Manager-Mia to join our team in Coimbatore, Tamil Nadu, India. As the Area Business Manager-Mia, you will be responsible for overseeing the retail operations of our Mia brand in the Coimbatore region. Key Responsibilities: - Develop and implement strategic plans to achieve sales targets and increase market share for the Mia brand in the Coimbatore region - Manage and mentor a team of retail store managers to ensure they are meeting sales goals and providing excellent customer service - Conduct regular market analysis and stay updated on industry trends to identify new business opportunities - Collaborate with the marketing team to develop and execute effective marketing campaigns to promote the Mia brand - Monitor and analyze sales data to identify areas for improvement and implement corrective actions - Ensure compliance with company policies and procedures, as well as local laws and regulations - Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers - Prepare and present reports on sales performance, market trends, and other relevant data to senior management : - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in retail operations, preferably in the jewellery industry - Proven track record of achieving sales targets and driving business growth - Strong leadership skills and experience managing a team - Excellent communication and interpersonal skills - Ability to analyze data and make data-driven decisions - Knowledge of local market trends and customer preferences in the Coimbatore region - Willingness to travel within the region as needed - Fluency in English and Tamil is required, knowledge of other local languages is a plus We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a dynamic and results-driven individual with a passion for the jewellery industry, we encourage you to apply for the position of Area Business Manager-Mia at Titan. Work Experience Experience of minimum 5 years in Retail Operations,Franchisee Management,Network Expansion & Customer Metrics
Posted 1 month ago
2.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Retail Sales Officer \u2013 New Jewelry Business Unique Job Role Retail Sales Officer Function Retail Reporting to Store Manager Business New Jewelry Business Grade L2-L3 Date Job Details To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction.External Interfaces Internal Interfaces Customers Regional teams VM team Merchandising team Support teams Process Contributions Process ContributionProcess OutcomePerformance Measure SalesProduct Sales Receive and engage with the customer to understand the customer\u2019s requirement Introduce the various product offering to the customers and facilitate customer buying decision Prepare the estimate of the products selected and completing the sales transaction Achieve category wise sales target for the allocated section Assist the customer in a sales return or repair work Store operating policy Increase in customer satisfaction score Increase in revenue SalesRetail OperationsStore Management Adhere to the standard operating procedures in the store Adhere to cost savings practices undertaken in the store Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment Ensure proper and attractive display of the products at the appropriate counter Transfer the stock to the locker at the close of the day Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft Monitor the dead stock and liaison with the store manager to minimise the same Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes Store management Adherence to policies SalesRetail OperationsFeedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Feedback mechanism Increase in customer satisfaction score Retail operationsField sales operations managementCustomer complaint resolution Manage customer queries and complaints as per the company guidelines Complaint resolution policy Customer satisfaction scores Work Experience Job Education Graduate Relevant Experience 3-5 years in the Jewelry/Apparel/Fashion Accessories/Similar sector with 2-3 years in a position of similar responsibility Behavioural Skills Customer Centricity Delivers Results Nurtures Relationships Passionate about our Categories & Products Good communication skills Knowledge Sales/ retail experience, Digital Savvy
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Job Store Operation Manager (Retail) We are currently seeking a highly skilled and experienced Store Operation Manager to join our team at Tanishq. As the Store Operation Manager, you will be responsible for overseeing the day-to-day operations of our retail store. Job TypeFull-Time Responsibilities: - Manage and supervise the overall store operations, ensuring smooth and efficient functioning. - Develop and implement strategies to enhance customer satisfaction and drive sales. - Monitor and analyze sales performance, inventory levels, and other key metrics to identify areas for improvement. - Train and motivate store staff to deliver exceptional customer service and achieve sales targets. - Ensure compliance with company policies, procedures, and standards. - Collaborate with other departments to optimize store operations and achieve business objectives. - Conduct regular audits to maintain inventory accuracy and prevent stock discrepancies. - Handle customer complaints and resolve issues in a timely and professional manner. - Stay updated with industry trends and competitor activities to make informed business decisions. - Maintain a clean and organized store environment, adhering to visual merchandising guidelines. : - Proven experience as a Store Operation Manager or similar role in the retail industry. - Strong leadership and managerial skills with the ability to effectively supervise a team. - Excellent communication and interpersonal skills. - Sound knowledge of retail operations, including sales, inventory management, and customer service. - Proficient in using computer systems and retail software. - Ability to analyze data and make data-driven decisions. - Detail-oriented with strong organizational and multitasking abilities. - Ability to work in a fast-paced and dynamic retail environment. - Flexibility to work evenings, weekends, and holidays as required. If you are a dedicated and results-driven individual with a passion for retail operations, we would love to hear from you. Join our team at Tanishq and contribute to the success of our store while providing exceptional service to our valued customers. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Job Job TitleRetail Sales Officer Job TypeFull-Time We are currently seeking a highly motivated and results-driven individual to join our team as a Retail Sales Officer. In this role, you will be responsible for driving sales and providing excellent customer service in our retail store. Responsibilities: - Greet and assist customers in a professional and friendly manner - Understand customer needs and recommend suitable products or services - Maintain a clean and organized sales floor - Process customer transactions accurately and efficiently - Meet and exceed sales targets on a regular basis - Build and maintain strong customer relationships - Stay up-to-date with product knowledge and industry trends - Collaborate with team members to achieve sales goals - Handle customer complaints or concerns with patience and professionalism : - Previous experience in retail sales or customer service is preferred - Excellent communication and interpersonal skills - Strong sales and negotiation skills - Ability to work in a fast-paced and dynamic environment - Basic computer knowledge - Flexibility to work evenings, weekends, and holidays as required We offer a competitive salary and benefits package, along with opportunities for growth and advancement within the company. If you are a self-motivated individual with a passion for sales and customer service, we would love to hear from you. To apply, please submit your resume and cover letter outlining your relevant experience and why you are interested in this position. Work Experience Store Operations Manager We are currently seeking a highly skilled and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail store. This is a full-time position that requires strong leadership abilities and a deep understanding of store management. Responsibilities: - Manage and supervise all store operations, including inventory management, sales performance, and customer service. - Develop and implement effective strategies to optimize store efficiency and productivity. - Ensure compliance with company policies and procedures, as well as local regulations. - Train and mentor store staff to deliver exceptional customer service and achieve sales targets. - Monitor and analyze sales data to identify trends and opportunities for improvement. - Collaborate with other departments to ensure smooth store operations and effective communication. - Conduct regular store audits to maintain high standards of cleanliness, organization, and visual merchandising. - Resolve any customer complaints or issues in a professional and timely manner. - Stay updated on industry trends and best practices to continuously improve store operations. : - Proven experience as a Store Operations Manager or similar role in the retail industry. - Strong knowledge of store management principles and practices. - Excellent leadership and communication skills. - Ability to analyze data and make informed decisions. - Proficient in using store management software and tools. - Exceptional organizational and multitasking abilities. - Customer-focused mindset with a passion for delivering excellent service. - Ability to work in a fast-paced and dynamic environment. - Availability to work full-time, including weekends and holidays. If you are a highly motivated and results-driven individual with a passion for retail, we would love to hear from you. Join our team as a Store Operations Manager and contribute to the success of our retail store. Apply now!
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Pimpri-Chinchwad
Work from Office
Job Store Operation Manager We are currently seeking a highly skilled and experienced Store Operation Manager to join our team at Tanishq Jewellery. As the Store Operation Manager, you will be responsible for overseeing the day-to-day operations of our store and ensuring its smooth functioning. Responsibilities: - Manage and supervise the overall store operations, including sales, inventory management, customer service, and staff performance. - Develop and implement effective strategies to maximize store productivity and profitability. - Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes. - Ensure compliance with company policies and procedures, as well as local regulations. - Train and develop store staff to provide exceptional customer service and achieve sales targets. - Maintain a clean and organized store environment, ensuring visual merchandising standards are met. - Collaborate with other departments to ensure smooth coordination and execution of store activities. - Handle customer complaints and resolve issues in a timely and satisfactory manner. - Stay updated with industry trends and competitor activities to identify opportunities for growth. : - Proven experience as a Store Operation Manager or in a similar role within the retail industry. - Strong leadership and managerial skills, with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Sound knowledge of retail operations and best practices. - Proficient in using computer systems and retail software. - Ability to analyze data and make informed decisions. - Customer-focused mindset with a passion for delivering exceptional service. - Ability to work in a fast-paced and dynamic environment. - Availability to work full-time, including weekends and holidays. If you are a highly motivated individual with a passion for retail and possess the required skills and experience, we would love to hear from you. Join our team at Tanishq Jewellery and contribute to our continued success as a leading jewelry brand. Apply now for the position of Store Operation Manager.
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Hosur
Work from Office
Job SalesEvaluation and controlConducting business performance reviews 1.Create and distribute the targets among the members assigned to the floor/ designated area monthly; discuss with Store Manager and seek approval from the ABM 2.Develop reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. SalesRetail OperationsStore Management 1.Maintain a daily report on individual\u2019s actual vs target sales numbers and take corrective actions if appropriate 2.Place indents for the stock based on the options shown by the symphony systems and ensure optimization 3.Monitor cold calling of the potential customers list shared by the regional CEE and ensure quality of customer interaction 4.Ensure adherence of the staff to the Code of Conduct viz.Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. 5.Drive the Golden Harvest Scheme as per the policy and ensure RSOs educate the customers about the scheme 6.Identify people capable among the staff to conduct periodic events for customer birthdays, anniversaries, dormancy drives, GHS awareness programs etc. and ensure maximum customer participation through tele calling and personal invites; Coordinate with external parties to execute the programs 7.Ensure the maintenance of stock level and its replenishment as per the sales in the floor/ designated area 8.Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis 9.Address the grievances of the staff and act as the first point of contact for admin related problems 10.Conduct a joint performance appraisal meeting along with the Store Manager 11.Monitor the regular customer interactions of the RSOs and assist in closing a sale and providing customer support in exceptional cases 12.Ensure implementation of lean retaining principles in the store SalesRetail OperationsFeedback management 1.Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings SalesRetail operationsIncentive management 1.Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams SalesRetail operationsTraining and development 1.Identify the training champions among the RSOs to conduct the train the trainer sessions and ensure further trickle down of the training to the other staff 2.Conduct a training need identification for the staff and identify retaining requirements SalesRetail operationsRecruitment & Selection 1.Conduct interviews for the selection of store staff with coordination from the HR teams and regional teams Retail operationsField sales operations managementCustomer complaint resolution 1.Manage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services People & Talent Management 1.Drive a culture of diversity, performance and transparency in the store and ensure the employees in the store are engaged. 2.Mentor and develop staff using a supportive and collaborative approach. 3.Ensure talent pipeline is created by succession planning for the critical positions in the region. Work Experience Required skillStrong communication skill, Leadership skill, Organization skill, Customer service skill, problem solving skill.
Posted 1 month ago
1.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Evaluate the different technology options available in the market. This involves comparing features, benefits, and costs, and making recommendations based on the specific needs of the retail system. Understanding and analysing the business requirements for various retail systems-POS, Customer Order Management, customer relationship management, Gold Scheme System (GHS System), Jewellery Service Team etc. Drafting \u201CFunctional Specification Document\u201D based on the inputs of end users \u2013 Retail, Commercial & other teams Conducting rigorous testing to identify and fix any bugs or issues in the retail system functionalities. This ensures the system operates smoothly and meets the business needs. Collaborating with other departments and teams, such as database administrators, network administrators, and software architects, to integrate the retail system functionalities with existing systems and ensure seamless data flow. Creating detailed documentation for the developed functionalities, including user guides and technical specifications. This helps users and developers (external & internal) to understand the system and troubleshoot any issues. Working closely with cross-functional teams, such as business analysts, project managers, and quality assurance testers. Retail Domain Knowledge Having 1 year experience in BTQ Support side Quick understanding capability All tickets related on POSS Application to be closed within 24 hours Overall Summary: Gathering requirements from various stakeholders Prioritizing the developments Preparing the FSD (Functional Specification Document) Signing off the FSD with respective stakeholders Explaining the development product to the IT team Sign-off with IT Conducting User Acceptance Testing (UAT) Gathering and discussing feedback with IT UAT sign-off Planning for release Sharing manuals with stores and stakeholders Training users Monitoring post-release performance Work Experience Skills Goodcommunication & training skills Good business commercial acumen. Experienced in using Well Store Connect for retail operations. At least 3 years of relevant experience in managing multiple stakeholders. Strong analytical and testing skills. Working experience on POSS development, IT Project Management in retail industry will be an added advantage. Application knowledge \u2013 First and foremost, Testers must be intimately familiar with the type of Application they\u2019re going to be testing. Documentation skills \u2013 a large portion of their job relies on recording and reporting the problems they find, Testers must have advanced documentation skills. Problem-solving skills \u2013 need to work with developers and other colleagues to find solutions to the glitches they find.
Posted 1 month ago
0.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
Job Retail Sales Officer We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer. As a Retail Sales Officer, you will be responsible for providing exceptional customer service and driving sales in our jewellery store. Responsibilities: - Greet and assist customers in a professional and friendly manner - Provide product knowledge and guidance to customers - Assist customers in making purchasing decisions - Process sales transactions accurately and efficiently - Maintain a clean and organized sales floor - Meet and exceed sales targets - Build and maintain strong customer relationships - Collaborate with team members to achieve store goals : - Previous experience in retail sales, preferably in the jewellery industry - Excellent communication and interpersonal skills - Strong customer service skills - Ability to work in a fast-paced environment - Detail-oriented and organized - Basic computer skills - Flexibility to work evenings, weekends, and holidays as required If you are passionate about sales and have a strong interest in the jewellery industry, we would love to hear from you. Join our team at Titan and be a part of a leading company in the retail industry. To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted. About Titan: Titan is a renowned company in the jewellery industry, known for its high-quality products and exceptional customer service. With a strong presence in the market, we strive to provide a memorable shopping experience for our customers. Join our team and contribute to our success in delivering excellence.
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
Job Store Manager We are currently seeking a highly motivated and experienced Store Manager to join our team at Titan, a leading company in the Accessories industry. As a Store Manager, you will be responsible for overseeing the daily operations of our store and ensuring exceptional customer service. Responsibilities: - Manage and supervise all aspects of the store, including sales, inventory, and staff - Develop and implement strategies to achieve sales targets and increase profitability - Train and mentor staff to deliver excellent customer service and product knowledge - Monitor and analyze sales performance, making necessary adjustments to meet goals - Ensure the store is clean, organized, and visually appealing at all times - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with the management team to develop and implement marketing initiatives - Stay up-to-date with industry trends and competitor activities to identify opportunities for growth : - Proven experience as a Store Manager or in a similar role within the Accessories industry - Strong leadership and management skills, with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Exceptional customer service skills and a passion for delivering a positive shopping experience - Proficient in Microsoft Office Suite and point-of-sale (POS) systems - Ability to analyze sales data and make informed decisions - Knowledge of inventory management and visual merchandising techniques - Flexibility to work evenings, weekends, and holidays as required If you are a dedicated and results-driven individual with a passion for the Accessories industry, we would love to hear from you. Join our team at Titan and take your career to new heights as a Store Manager. Apply now!
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Retail Sales Officer We are currently seeking a highly motivated and results-driven individual to join our team as a Retail Sales Officer. As a Retail Sales Officer, you will play a key role in driving sales and ensuring customer satisfaction in our retail environment. Responsibilities: - Greet and assist customers in a professional and friendly manner - Provide product knowledge and guidance to customers - Maintain a clean and organized sales floor - Process customer transactions accurately and efficiently - Meet and exceed sales targets and goals - Build and maintain strong customer relationships - Collaborate with team members to achieve sales objectives - Stay up-to-date with product knowledge and industry trends - Handle customer complaints and resolve issues in a timely and professional manner : - Proven experience in retail sales or customer service - Excellent communication and interpersonal skills - Strong sales and negotiation skills - Ability to work in a fast-paced and dynamic environment - Knowledge of retail operations and procedures - Proficient in using point-of-sale systems - Ability to work well in a team and independently - Flexibility to work evenings, weekends, and holidays as required If you are a self-motivated individual with a passion for sales and customer service, we would love to hear from you. Join our team as a Retail Sales Officer and contribute to our success in providing exceptional service to our valued customers. Apply now!
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
Job Deliver Overall Sales TargetsDeliver Studded Sales TargetsImprovement of AMC %Improve NY's Kitty through higher enrollmentsTS growth should be at par with gold rate increaseImprovement of AUPT and achieve minimum numbersEnsure the top of the funnel improves through Sub-1 Lac salesImprovement of Sales through GEPNeed to provide good customer experienceNeed to maintain store d\u00E9corNeed to ensure that the team feels Titan to be a great place to workEnhance capability of the store teamReduce GH Refunds to ensure sale from every part of the kittyEnhance conversion of every leadImprove conversion and TS through usage of Endless aisle
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
Job As a Floor Manager you will be responsible for overall sales target achievement of your team/store, improving studded & profitable category share, improving AMC, improving GHS/RGA B2E. Improving customer buying experience/satisfaction level. You should be aware of all the SOP. Work Experience Good system knowledge (excel, word & ppt), Leadership quality, People management,
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Job Job TitleArea Business Manager - Retail Job TypeRegular Full-time We are currently seeking a highly motivated and experienced Area Business Manager to join our retail team. As an Area Business Manager, you will be responsible for overseeing and managing the retail operations within your designated area. This is a key leadership role where you will be responsible for driving sales, achieving targets, and ensuring the overall success of our retail stores. Responsibilities: - Develop and implement strategic plans to drive sales growth and achieve business objectives within the retail sector - Manage and oversee the performance of multiple retail stores within the designated area - Monitor and analyze sales data, market trends, and competitor activities to identify opportunities for improvement and growth - Provide guidance and support to store managers in achieving sales targets and delivering exceptional customer service - Conduct regular store visits to ensure compliance with company policies, procedures, and visual merchandising standards - Collaborate with cross-functional teams to develop and execute marketing and promotional campaigns to drive footfall and increase brand awareness - Recruit, train, and develop retail staff to ensure a high level of product knowledge and customer service skills - Monitor inventory levels and ensure adequate stock availability to meet customer demands - Build and maintain strong relationships with key stakeholders, including suppliers, landlords, and local community organizations : - Bachelor's degree in Business Administration, Retail Management, or a related field - Proven experience as an Area Business Manager or similar role within the retail industry - Strong leadership skills with the ability to motivate and inspire a team - Excellent analytical and problem-solving abilities - Exceptional communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office Suite and retail management software - Willingness to travel within the designated area as required If you are a results-oriented individual with a passion for retail and a proven track record of driving sales growth, we would love to hear from you. Join our team and contribute to the success of our retail operations as an Area Business Manager. Apply now!
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Retail Sales Officer We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer. As a Retail Sales Officer, you will be responsible for providing exceptional service to our customers and ensuring a positive shopping experience. Company Overview: At Titan, we are a leading retailer in Indian Special Occasion Women's Wear. With our wide range of high-quality products and exceptional customer service, we strive to create a memorable shopping experience for our customers. Responsibilities: - Greet and assist customers in a friendly and professional manner - Provide product knowledge and guidance to customers - Assist customers in finding the perfect outfit for their special occasion - Maintain a clean and organized sales floor - Process customer transactions accurately and efficiently - Meet and exceed sales targets and goals - Build and maintain strong customer relationships - Stay up-to-date with the latest fashion trends and product knowledge - Collaborate with team members to achieve overall sales objectives : - Previous experience in retail sales is preferred - Excellent communication and interpersonal skills - Strong customer service skills - Ability to work in a fast-paced environment - Knowledge of Indian Special Occasion Women's Wear is a plus - Flexibility to work evenings, weekends, and holidays as required If you are passionate about fashion, have a strong sales background, and enjoy working in a dynamic team environment, we would love to hear from you. Join our team at Titan as a Retail Sales Officer and be a part of our success in providing exceptional service to our valued customers. Apply now! Work Experience Retail Sales Officer We are currently seeking a dedicated and motivated Retail Sales Officer to join our team at Titan. As a Retail Sales Officer, you will play a crucial role in promoting and selling our Indian Special Occasion Women's Wear collection. Responsibilities: - Greet and assist customers in a professional and friendly manner. - Provide exceptional customer service by understanding their needs and preferences. - Showcase our Indian Special Occasion Women's Wear collection to customers. - Offer styling advice and suggestions to enhance the shopping experience. - Maintain a clean and organized sales floor, ensuring merchandise is properly displayed. - Process transactions accurately and efficiently using our point-of-sale system. - Collaborate with team members to achieve sales targets and provide feedback on customer preferences. - Stay up-to-date with product knowledge and industry trends to effectively communicate with customers. - Handle customer inquiries, complaints, and returns in a timely and professional manner. - Assist in inventory management, including receiving and replenishing stock. : - Previous experience in retail sales or customer service is preferred. - Knowledge and passion for Indian Special Occasion Women's Wear is a plus. - Excellent communication and interpersonal skills. - Strong sales and negotiation abilities. - Ability to work in a fast-paced and dynamic environment. - Attention to detail and ability to multitask. - Basic computer skills and familiarity with point-of-sale systems. - Flexibility to work evenings, weekends, and holidays as required. Join our team at Titan and be part of a leading company in the Indian Special Occasion Women's Wear industry. Apply now and contribute to providing our customers with an exceptional shopping experience.
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Job Store Business Manager We are currently seeking a highly motivated and experienced Store Business Manager to join our team. As the Store Business Manager, you will be responsible for overseeing the daily operations of our store and ensuring its success. This is a great opportunity for someone who is passionate about retail and has a strong background in store management. Responsibilities: - Manage and supervise all aspects of the store's operations, including sales, customer service, inventory management, and staff performance. - Develop and implement strategies to drive sales and achieve store targets. - Monitor and analyze sales and financial data to identify areas of improvement and make informed business decisions. - Ensure that the store is properly stocked and merchandised to maximize sales potential. - Train and develop store staff to provide exceptional customer service and maintain a high level of product knowledge. - Create and maintain a positive and productive work environment for all team members. - Handle customer complaints and resolve any issues in a timely and professional manner. - Stay up-to-date with industry trends and market conditions to effectively compete in the retail market. : - Proven experience as a Store Manager or similar role in the retail industry. - Strong leadership and management skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Solid understanding of retail operations and financial management. - Ability to analyze data and make data-driven decisions. - Customer-focused mindset with a passion for delivering exceptional service. - Strong organizational and multitasking abilities. - Proficient in Microsoft Office Suite and point-of-sale (POS) systems. - Availability to work flexible hours, including weekends and holidays. If you are a results-oriented individual with a proven track record in store management, we would love to hear from you. Join our team and contribute to the success of our store as the Store Business Manager. Apply now!
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Job Retail Sales Officer - Jewellery Titan Company Limited, a renowned name in the Retail industry, is seeking a highly motivated and skilled Retail Sales Officer to join our team. As a Retail Sales Officer, you will play a crucial role in promoting and selling our exquisite range of jewellery products. Responsibilities: - Greet and assist customers in a professional and friendly manner. - Provide exceptional customer service by understanding their needs and preferences. - Showcase our wide range of jewellery products and educate customers about their features and benefits. - Assist customers in making informed purchase decisions by providing accurate product information and guidance. - Maintain a clean and organized sales floor, ensuring that all products are properly displayed. - Process sales transactions accurately and efficiently, including handling cash and credit card payments. - Collaborate with team members to achieve sales targets and contribute to the overall success of the store. - Stay updated with industry trends and product knowledge to effectively address customer queries. - Build and maintain strong customer relationships to encourage repeat business and customer loyalty. - Assist in inventory management, including stock replenishment and conducting regular stock checks. : - Previous experience in retail sales, preferably in the jewellery industry. - Strong knowledge of different types of jewellery, gemstones, and precious metals. - Excellent communication and interpersonal skills. - Customer-oriented mindset with a passion for delivering exceptional service. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Basic computer skills and familiarity with point-of-sale systems. - Flexibility to work on weekends, holidays, and during peak retail periods. Join our dynamic team at Titan Company Limited and be a part of our success story. Apply now and embark on a rewarding career in retail sales! About Titan Company Limited: Titan Company Limited is a leading player in the Retail industry, known for its innovative products and customer-centric approach. With a strong presence in the market, we strive to provide our customers with the finest quality jewellery that reflects elegance and style. Join us and be a part of our journey towards excellence.
Posted 1 month ago
10.0 - 15.0 years
14 - 18 Lacs
Mumbai
Work from Office
Job } Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally. Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide our clients with unique and memorable experiences Close proximity to the teams and the clients, you will lead by example and accompany the development of team members to ensure structure and strong accountability Embracing the culture of entrepreneurship and innovation, you can adapt with agility in a fast-moving and ever-changing environment and proactively propose and implement new ways of working in line with the company's vision and guidelines. Work Experience - Minimum 10 years of work ex. - Luxury/Bridge to Luxury Retail Industry or B2C exposure only, Aviation, Hospitality, Luxury Lifestyle (Real estate) - Anyone with more than 12 years for work ex and with minimum 5 years in managerial roles TO BE ON L6
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job Store Manager We are currently seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store and ensuring that all aspects of the store are running smoothly. Responsibilities: - Manage and supervise a team of retail staff, including hiring, training, and scheduling - Develop and implement strategies to increase sales and achieve store targets - Monitor inventory levels and ensure adequate stock is available at all times - Provide exceptional customer service and resolve any customer complaints or issues - Maintain a clean and organized store environment - Analyze sales data and trends to identify areas for improvement - Collaborate with other departments to ensure effective communication and coordination - Stay up-to-date with industry trends and market competition : - Proven experience as a Store Manager or in a similar role - Strong leadership and management skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Knowledge of retail operations and merchandising techniques - Proficient in Microsoft Office Suite - Ability to analyze sales data and make data-driven decisions - Customer-focused mindset and a passion for delivering exceptional service If you are a dedicated and results-oriented individual with a passion for retail, we would love to hear from you. Join our team as a Store Manager and contribute to the success of our store. Apply now!
Posted 1 month ago
7.0 - 12.0 years
7 - 11 Lacs
Siliguri
Work from Office
Job Process Contribution Process Outcome Performance Measure SalesSales planningBusiness plan formulation 1. Provide inputs to the RBM to consolidate the potential sales in the region and develop the annual business targets for the respective regions 2. Develop and approve the annual business targets of the franchise partners 3. Develop and seek approval on the manpower optimization strategies for the retail function \u00B7 Annual business plan \u00B7 Year on Year business growth SalesEvaluation and controlConducting business performance reviews 1. Monitor the financial performance of company owned and franchised stores against targets periodically 2. Develop and implement reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. \u00B7 Business performance review calendar \u00B7 Percentage of deviation from target achievement SalesNetwork Expansion 1. Study market potential, benchmark the competition in different cities and create plans for expansion and present the same to seek approval from the RBM \u00B7 Expansion schedule \u00B7 Percentage of market penetration 2. Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team 3. Identify and conduct feasibility study on potential franchisee partners in the identified markets 4. Create the ROI projections for the new upcoming stores and seek approval from the RBM 5. Create and propose the annual budgetary requirements for new store profitability \u00B7 Customer satisfaction score \u00B7 Increase in revenue \u00B7 New store performance SalesRetail marketing 1. Create and seek approvals on annual marketing plans, BTL activities and budgets for regions/ stores 2. Design & develop activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. with expected ROI calculations 3. Create the annual overhead expenses in the region which include VM fixtures, travel expenses etc. \u00B7 Annual retail marketing calendar \u00B7 Increase in sales \u00B7 Increase in customer satisfaction scores SalesFranchisee Management 1. Maintain a constant business relationship with the franchisee and act as SPOC to resolve operational issues and to maintain store ROI \u00B7 Franchisee satisfaction score SalesRetail OperationsStore Management 1. Ensure smooth operations in the store in coordination with all the relevant stakeholders like the store managers, admin, IRSG, Regional VM etc. 2. Coordinate with internal Titan teams (IRSG, HR, Legal etc.) to operationalize a new store within the agreed timelines \u00B7 Store operating policy \u00B7 Increase in customer satisfaction score \u00B7 Adherence to timelines SalesRetail OperationsScheme management 1. Design, develop, suggest and seek approvals on region specific schemes for potential seasonal improvement in sales 2. Design, develop and roll-out regional schemes during an active national scheme within the defined budgets after due approvals \u00B7 Scheme roll out \u00B7 Adherence to timelines SalesRetail OperationsFeedback management 1. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings \u00B7 Feedback mechanism \u00B7 Increase in customer satisfaction score SalesRetail operationsIncentive management 1. Ensure roll out, compliance and payments of the incentive schemes to the entire regional staff \u00B7 Incentive scheme management \u00B7 Number of cases of non-compliance SalesRetail operationsTraining and development 1. Ensure new product introduction training to relevant stakeholders in coordination with the HR team 2. Conduct training need analysis in the stores and nominate staff to undergo re-training when required \u00B7 Annual training calendar \u00B7 Effectiveness of training \u00B7 Increase in sales SalesRetail operationsRecruitment & Selection 1. Provide manpower numbers to the HR teams for the new stores opened with due approvals from the RBM 2. Conduct interviews to support selection of company staff and critical positions of franchisee staff in the region with coordination from the HR teams \u00B7 Recruitment policy \u00B7 Quality of new hires Retail operationsField sales operations managementCustomer complaint resolution 1. Manage the critical customer complaints and ensure quick resolution by engaging the relevant teams \u00B7 Complaint resolution policy \u00B7 Customer satisfaction scores 2. Suggest and seek approval from RBM in implementing new methods for quick service turnaround time People & Talent Management 1. Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. 2. Mentor and develop staff using a supportive and collaborative approach. 3. Ensure talent pipeline is created by succession planning for the critical positions in the region. 4. Set Objectives for Reportees aligned to the organizational /functional. 5. Liaise with HR on vacant positions. 6. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Job Job TitleBoutique Operations Specialist Job TypeFull-Time We are currently seeking a dedicated Boutique Operations Specialist to join our team. As a Boutique Operations Specialist, you will be responsible for overseeing the day-to-day operations of our boutique, ensuring smooth and efficient functioning. Key Responsibilities: - Manage inventory levels and ensure stock availability - Coordinate with vendors and suppliers to maintain product quality - Monitor sales performance and analyze trends to optimize operations - Train and supervise staff to provide excellent customer service - Implement strategies to enhance the overall boutique experience for customers Qualifications: - Previous experience in retail operations or similar role - Strong organizational and multitasking skills - Excellent communication and interpersonal abilities - Ability to work in a fast-paced environment and adapt to changing priorities - Knowledge of inventory management systems is a plus If you are a detail-oriented individual with a passion for retail operations, we would love to hear from you. Apply now to join our team as a Boutique Operations Specialist.
Posted 1 month ago
8.0 - 10.0 years
3 - 6 Lacs
Chandigarh
Work from Office
Job Retail Sales Officer Unique Job Role Retail Sales Officer Function Sales Reporting to Store Manager LFS/ Store Manager 1 Business Jewellery Grade Date ---Job Details To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assists them in choosing the desired product and completing the sales transaction Work Experience External Interfaces Internal Interfaces Key customers Regional teams VM team Merchandising team Support teams Job Education GraduateRelevant Experience 8- 10 yearsBehavioural Skills Customer Centricity Delivers Results Build Effective Teams Knowledge Sales/ retail experience Process Contributions Process ContributionProcess OutcomePerformance Measure SalesProduct Sales Receive and engage with the customer to understand the customer\u2019s requirement Introduce the various product offering to the customers and facilitate customer buying decision Prepare the estimate of the products selected and completing the sales transaction Achieve category wise sales target for the allocated section Assist the customer in a sales return or repair work Store operating policy Increase in customer satisfaction score Increase in revenue SalesRetail OperationsStore Management Adhere to the standard operating procedures in the store Adhere to cost savings practices undertaken in the store Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment Ensure proper and attractive display of the products at the appropriate counter Transfer the stock to the locker at the close of the day Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft Monitor the dead stock and liaison with the store manager to minimise the same Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes Store management Adherence to policies SalesRetail OperationsFeedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Feedback mechanism Increase in customer satisfaction score Retail operationsField sales operations managementCustomer complaint resolution Manage customer queries and complaints as per the company guidelines Complaint resolution policy Customer satisfaction scores
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Store Manager - Ta at Titan Company Overview: Titan is a leading Indian brand that specializes in special occasion women's wear. Our retail store, Taneira, is dedicated to providing high-quality traditional Indian clothing to our customers. We are currently seeking a Store Manager to join our team in Mumbai, Maharashtra, India. Job TitleStore Manager - Ta Job TypeRegular/ (RP) Job CategoryIndian Special Occasion Women's Wear DepartmentRetail Store-Taneira LocationMumbai, Maharashtra, India Additional Parameters: - Must have prior experience in retail management - Knowledge of Indian fashion and culture is preferred - Excellent communication and leadership skills - Ability to work in a fast-paced environment - Strong organizational and time-management skills - Proficient in Microsoft Office and other retail software - Availability to work flexible hours, including weekends and holidays Job Summary: As the Store Manager at Taneira, you will be responsible for overseeing the daily operations of the retail store. You will be in charge of managing a team of sales associates and ensuring that the store meets its sales targets. Your role will also involve maintaining the store's inventory, creating visual merchandising displays, and providing exceptional customer service. Key Responsibilities: - Manage and motivate a team of sales associates to achieve sales targets - Train and develop staff on product knowledge, customer service, and store policies - Monitor and maintain inventory levels to ensure product availability - Create and implement visual merchandising displays to attract customers - Handle customer inquiries and complaints in a professional and timely manner - Conduct regular store audits to ensure compliance with company policies and procedures - Prepare and analyze sales reports to identify areas for improvement - Collaborate with the marketing team to plan and execute promotional events - Maintain a clean and organized store environment - Adhere to all safety and security protocols Qualifications: - Bachelor's degree in Business Administration, Retail Management, or a related field - Minimum of 3 years of experience in retail management - Knowledge of Indian fashion and culture is preferred - Proven track record of meeting and exceeding sales targets - Strong leadership and communication skills - Ability to multitask and prioritize tasks effectively - Proficient in Microsoft Office and other retail software - Flexibility to work weekends and holidays as needed If you are passionate about Indian fashion and have a strong background in retail management, we would love to have you join our team at Titan. Apply now and become a part of our growing company. Work Experience Store Manager We are currently seeking a highly motivated and experienced Store Manager to join our team at Titan. As a Store Manager, you will be responsible for overseeing the operations of our Indian Special Occasion Women's Wear store. Responsibilities: - Manage day-to-day store operations, including sales, inventory management, and customer service. - Develop and implement strategies to drive sales and achieve store targets. - Train and supervise store staff to ensure excellent customer service and product knowledge. - Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions. - Maintain a visually appealing and organized store layout to enhance the shopping experience. - Ensure compliance with company policies and procedures, as well as local regulations. - Build and maintain strong relationships with customers, providing personalized assistance and resolving any issues or concerns. - Collaborate with the marketing team to plan and execute promotional activities and events. - Stay updated on industry trends, competitors, and market conditions to make informed business decisions. : - Proven experience as a Store Manager or in a similar role within the retail industry. - In-depth knowledge of Indian Special Occasion Women's Wear and fashion trends. - Strong leadership and managerial skills, with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Exceptional customer service skills and a passion for delivering an exceptional shopping experience. - Proficient in using point-of-sale (POS) systems and other retail software. - Ability to analyze sales data and make data-driven decisions. - Detail-oriented with strong organizational and multitasking abilities. - Flexibility to work evenings, weekends, and holidays as required. If you are a dedicated and results-driven individual with a passion for the retail industry and Indian Special Occasion Women's Wear, we would love to hear from you. Join our team at Titan and contribute to our success as a Store Manager. Apply now!
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Prayagraj, Gorakhpur
Work from Office
We are hiring Assistant Store Managers for our retail electronics stores at Kreli and Gorakhpur locations. The ideal candidate should have experience in electronics retail, strong sales ability, and team handling skills. Candidates must be capable of supporting the Store Manager in daily operations and independently managing the store in their absence. Key Responsibilities: Support Store Manager in all store operations Assist in team supervision and target achievement Help in stock, billing, display, and store hygiene management Prepare and submit daily sales & inventory reports in Excel Handle B2C sales inquiries and maintain client relationships Provide excellent customer service and ensure customer satisfaction Take charge of store in absence of Store Manager Maintain discipline, punctuality, and company policies inside the store Required Skills & Experience: Experience: Minimum 13 years in electronics retail Product Knowledge: Well-versed in electronic items (TV, Mobile, Laptop, etc.) Sales Skills: Good sales pitch and ability to meet targets Team Handling: Able to manage and motivate junior staff Excel Knowledge: Basic reporting and daily tracking in MS Excel B2B Awareness: Should know about institutional/corporate sales Communication: Confident, clear, and polite in Hindi (Basic English preferred) Leadership Quality: Responsible and capable of handling store independently when required
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai
Work from Office
NRA – RM – Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Fresher’s willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL – NRA – Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating and maintaining a comprehensive database. Creating and maintaining hype and enthusiasm among all branch employees to generate and convert customer/referral leads.
Posted 1 month ago
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