1623 Retail Operations Jobs - Page 46

ABFRL is looking for Department Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Job Responsibilities: 1.Completes store operational requirements by scheduling and assigning employees. 2.Maintains store staff by recruiting, selecting, orienting, and training employees. 3.Promotes optimum staff performance by coaching, counseling, and disciplining employees. 4.Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances. 5.Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. 6.Ensures availability of merchandise and services by approving contracts. 7.Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales. 8.Markets merchandise by studying advertising, sales promotion, and display plans. 9.Secures merchandise by implementing security systems and measures. 10.Protects employees and customers by providing a safe and clean store environment. 11.Maintains the stability and reputation of the store by complying with legal requirements. 12.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. 13.Leads operations by initiating, coordinating, and enforcing program procedures. Qualifications and Skills Strong customer service skills Superior management skills High level of flexibility Ability to adapt to different customers Great written and verbal communication skills Natural talent for motivating and developing teams Store Manager Education Requirements and Experience Preferences Graduation Minimum of 6 years of retail management experience

Organize all store operations and allocate responsibilities to personnel Prepare and control the store’s budget aiming for minimum expenditure Plan and oversee in-store promotional events or displays Analyze sales and revenue reports

Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Stay up-to-date with new products/services

- Lead all retail operations and ensure seamless day to day functioning. - Drive sales, footfall and profitability - Develop and execute business strategies to improve performance. - Lead, train and motivate retail team to achieve targets.

Roles and Responsibilities Manage daily operations of retail stores, ensuring efficient inventory management, customer satisfaction, and sales growth. Oversee catering services, including menu planning, food preparation, and presentation to meet high standards. Develop and implement effective retail strategies to drive business growth and improve profitability. Ensure compliance with company policies, procedures, and regulatory requirements in all aspects of store operations. Collaborate with cross-functional teams to achieve operational excellence. Desired Candidate Profile 5-8 years of experience in retail management or related field (catering sales & management). B.Sc degree in relevant discipline (Food Technology or Hospitality & Hotel Management preferred). Proven track record of success in managing multiple priorities simultaneously while maintaining attention to detail. Strong understanding of retail operations, including inventory management, merchandising, visual display, stock control etc.

Dear candidates, Greetings from Ample!! We have Opening for Store Manager . Interested candidates can send their updated resumes at sangita.halder@ample@ample.co.in or whatsapp to 9606002928 Role & responsibilities Complete Store Operations, Performance Management,team work in the store. Maintain all relevant reports to keep a track of the progress level. Ensure Planning & Availability of the stocks. Adherence to SOPs Being able t deliver the right mix of the product and services. Visual Merchandising Collect accurate & timely market intelligence & trends to enhance business. Handling team reviews & team briefings. Ensuring the deliveries & adherence to store audits via the team. Handling escalations on priority. Create healthy environment. Lead the team by example, with an eye to detail with regards to the business. Possess excellent communication and customer handling skill. Should have worked in Premium Brand / Upmarket Segment Store / High End Retail / Cluster Manager in LF Retail chains. Should have handled a team of minimum (10 members) for at least 2-3 years Computer savvy, especially handling reports and generating them in Excel. Possess good leadership skills, analytical skills and problem solving skills. Conflict Resolution. Preferred candidate profile Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Manage daily kiosk operations, drive sales, expand PAN India, ensure customer satisfaction, handle inventory, lead teams, boost brand visibility, and execute marketing and expansion strategies. Required Candidate profile Dynamic leader with experience in retail/kiosk management, sales, team handling, expansion planning, customer service, and inventory control. Strong communication and operational skills.

Job Requirements Reporting to - ABM Retail/ Retail Executive Business - W&A, Eyewear To formulate the store strategy in alignment with the overall business strategy to effectively manage the sales, operations, marketing & administration of a store and to meet or exceed the business targets of sales, profitability, ROI etc. External Interfaces Internal Interfaces Key customers Government Officials/ Regulatory Authorities Regional teams IRSG team VM team Merchandising team Support teams Job Requirements Education - Graduate Relevant Experience - 6- 8 years with experience in similar positions of responsibility Behavioural Skills Customer Centricity Delivers Results Build Effective Teams Nurtures Relationships Influences for Impact KnowledgeSales/ retail experience Stakeholder Management Process Contributions Sales: Sales planning: Business plan formulation - Provide inputs to the ABM/ RE to consolidate the potential sales on the stores and develop the annual business targets Develop and seek approval on the manpower norms for the store with the ABM/ RE Annual business plan Year on Year business growth Sales: Evaluation and control: Conducting business performance reviewsMonitor the financial performance of store against targets periodically Develop and implement reporting & review mechanisms to track operational performance and ensure course correction Business performance review calendar Percentage of deviation from target achievement Sales: Retail Operations: Store Management Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines Anchor periodic customer meets for birthdays, anniversaries, dormancy drives etc. and ensure maximum customer Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc. Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences. Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified Ensure implementation of lean retaining principles in the store Store operating policy Increase in customer satisfaction score Increase in revenue Number of cases of non-compliance Adherence to timelines Sales: Retail marketing - Develop the annual marketing plans and BTL activities along with the ABM Propose activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. Annual retail marketing calendar Increase in sales Increase in customer satisfaction scores Sales: Retail Operations: Scheme managementEnsure roll out of the national schemes in the store as per the defined timelines with coordination from the retail operations and finance teams Provide inputs to the ABMs, REs and retail operations teams in developing region specific schemes for potential seasonal improvement in sales Scheme roll out Adherence to timelines Sales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Participate in product meet periodically and select the products as per the prevailing trend and customer demands Feedback mechanism Increase in customer satisfaction score Sales: Retail operations: Incentive managementEnsure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed Incentive scheme management Number of cases of non-compliance Sales: Retail operations: Training and developmentConduct training need analysis in the store and nominate staff to undergo re-training when required Conduct specific training and re-training sessions to the store staff on new systems, policies and processes Annual training calendar Effectiveness of training Increase in sales Sales: Retail operations: Recruitment & Selection Conduct interviews for the selection of store staff with coordination from the HR teams and regional teams Recruitment policy Quality of new hires Retail operations: Field sales operations management: Customer complaint resolutionManage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services Complaint resolution policy Customer satisfaction scores People & Talent ManagementDrive a culture of diversity, performance and transparency in the store and ensure the employees in the store are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Employee Engagement Performance Diversity & Integration.

A merchandiser coordinates between buyers and production, handling orders, sourcing, and timelines to ensure timely delivery of quality garment They ensure buyer requirements are met, monitor production progress, and resolve issues.

Position : Consultant Retail operation Location : Chennai ( Prefer only chennai based profiles ) Role Overview You will serve as a bridge between risk, credit, product, legal, IT, analytics, finance, and vendor teamsensuring smooth delivery of retail credit or co-lending products. Your work will be pivotal to processing, servicing, accounting, reporting, and customertransactions while maintaining robust operational controls and stakeholder coordination. Core Responsibilities Design, review, and optimize operational workflows for co-lending and retail partnerships. Manage end-to-end credit workflows and ensure seamless partner onboarding including UAT of credit filters. Coordinate with legal teams and partners to draft, finalize, and execute loan documentation (e.g., sanction letters, agreements) and escrow arrangements. Liaise with internal departmentsBusiness, Product, Credit, IT, Analytics, and Financeto align operations and resolve exceptions. Collaborate with third-party vendors and originators for flawless co-lending execution, manage disbursal schedules, and meet TATs. Conduct operational assessment, CTQ/CTP monitoring, internal audits, risk tracking, and continuous improvement. Support business continuity planning and policy/SOP refinement. Prepare operations/management reports and maintain high accuracy in documentation and archival. Desired Qualifications & Experience 36 years (Consultant level) of experience in consulting, fintech, NBFCs, banks—especially in retail/co-lending/backoffice roles. Strong process orientation with a keen eye for detail. Solid understanding of financial products: retail loans, supply chain finance, co-lending models. Familiarity with P&L, ratio analysis, balance sheet interpretation, revolving credit lines. Comfortable liaising with legal and tech teams, and managing multi-stakeholder coordination. Proficiency in MS Office, loan management systems (LMS), and general system UAT. Soft Skills & Culture Fit Excellent stakeholder communication, with high emotional intelligence. Strong analytical, organizational, and planning capabilities. Commercial awareness with ability to connect operations to P&L and risk frameworks. Collaborative mindset aligned with Vivriti’s agile, founder-led, fast-paced culture. Must Have : Experience in NBFCs, banks, fintechs, or microfinance—specifically in retail lending, trade finance, supply chain financing, colending, or loan ops. Kindly share your profile to my official id [ kanimozhi.p@kiya.ai ] with the subject name "Consultant Retail operation_0 to 1 years"

We are looking for a skilled professional to join our team as an Area Manager - Retail, responsible for managing and leading our retail operations. Roles and Responsibility Manage and lead a team of retail professionals to achieve business objectives. Develop and implement strategies to drive growth and expansion in the retail sector. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Analyze market trends and competitor activity to identify opportunities and threats. Ensure compliance with regulatory requirements and company policies. Collaborate with cross-functional teams to achieve business goals. Job Requirements Proven experience in retail management or a related field. Strong knowledge of mortgage products and services. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with diverse teams and stakeholders.

We are looking for a skilled professional to join our team as an Area Manager - Retail, responsible for managing and leading our retail operations. Roles and Responsibility Manage and lead a team of retail professionals to achieve business objectives. Develop and implement strategies to drive growth and expansion in the retail sector. Build and maintain relationships with key stakeholders, including customers, partners, and colleagues. Analyze market trends and competitor activity to identify opportunities and threats. Ensure compliance with regulatory requirements and internal policies. Collaborate with cross-functional teams to achieve business goals. Job Requirements Proven experience in retail management or a related field. Strong knowledge of the BFSI industry, particularly in small finance banking. Excellent leadership and communication skills. Ability to analyze data and make informed decisions. Strong problem-solving and negotiation skills. Experience in managing and motivating a team to achieve business objectives.

Shrachi Group is looking for Store Manager - Engineering to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Job Title: Retail Specialist Highstreet Job Summary: The Retail specialist is responsible for the overall management and operational effectiveness of the highstreet, ensuring smooth daily operations, tenant relations, safety and security, customer satisfaction, and maintaining a positive shopping/ retail environment. The role involves managing staff, overseeing facility maintenance, and coordinating with various Stakeholders to ensure that the high street operates efficiently. Key Responsibilities: Daily Operations Management : Oversee the day-to-day operations of high street, ensuring that all systems (lighting, HVAC, escalators, elevators, etc.) are functioning optimally. Coordinate opening and closing procedures and ensure adherence to operational hours as per Operations Manual Maintain a clean, safe, and welcoming environment for customers, tenants, and staff. Vendor and Facility Management : Along with HPM head of that unit , Retail specialist needs Manage contracts with service providers for cleaning, maintenance, landscaping, security, and other services related to Highstreet Supervise the maintenance of the retail Highstreet , ensuring repairs and improvements are carried out in a timely manner. Monitor the operation of the retail amenities, including restrooms, parking areas, outdoor seating and Common Area Tenant Relations : Serve as the primary point of contact for all Retail tenants, addressing any concerns or requests in a timely and professional manner. Coordinate for fit outs with design & fit out team , ensuring all necessary support is provided by HPM team during fitouts to retailer Conduct regular meetings with Retailers along with HPM & DESIGN Team to discuss design , mep , fitout updates during fitout stage . SPOC for Lodha retail team post brand starts trading at Highstreet Health, Safety, and Security : Implement and enforce safety and emergency procedures, ensuring the safety of customers and staff. Supervise the security team and coordinate response efforts to incidents, thefts, or emergencies at Highstreet . Ensure compliance with health and safety regulations and government policies. Customer Service and Experience : Ensure the Highstreet retail provides a pleasant and customer-friendly experience by maintaining high standards of service and cleanliness. Implement strategies set my retail team to improve customer engagement and satisfaction. Financial and Budget Management : Prepare and manage the operational budget for the highstreet, ensuring costs are controlled and operating expenses are within budget. Monitor and report on financial performance, including sales, revenues, and cost-saving initiatives. Conduct cost-benefit analyses and recommend operational improvements to maximize efficiency. Closely co ordinate with Commercial team & Ops team in resolving outstanding & receivables related issues. Ensuring all relevant details regards to Utility billing is shared by HPM team to commercial team as per set monthly date . Marketing and Promotions : Collaborate with the marketing team to create and execute promotional campaigns, events, and seasonal programs. Work with retailers and partners on co-marketing initiatives to drive ff & sales. Team Leadership : Working closely with HPM Head , Lead and manage a team of operational staff, including security, hk and maintenance teams. Provide training to staff in regards to Ops Manual , Fitout Manual , Disaster Management process. Foster a team-oriented environment, promoting collaboration and effective communication across departments Compliance and Reporting : Ensure adherence to all legal, environmental, and regulatory requirements related to highstreet operations Maintain accurate records of operations, incidents, and reports for management. Generate and present regular operational reports . Key Skills & Qualifications: Education : Bachelor's degree in Business Administration, Facility Management, Hospitality, or a related field. A masters degree is a plus. Experience : At least 5-7 years of experience in operations management, preferably within a retail mix used development or mall environment. Communication Skills : Excellent verbal and written communication skills, with the ability to liaise effectively with tenants, customers, vendors, and Senior management. Problem-Solving : Ability to quickly identify problems and implement effective solutions in high-pressure situations. Financial Acumen : Experience in Managing dept budget, cost control, and financial analysis. Customer Focused : A strong commitment to customer satisfaction and the ability to enhance the customer shopping experience. Technical Knowledge : Familiarity with property management systems, security systems, and maintenance protocols. Working Conditions: Full-time position with a mix of office-based work and on-site presence at highstreet. Flexibility to work evenings, weekends, and holidays as needed. Must be available to handle emergencies and after-hours incidents. Performance Metrics: Customer satisfaction and feedback ratings. Compliance with budget and financial targets. Operational efficiency and uptime of facilities and services. Successful execution of marketing campaigns and events at Highstreet Tenant retention and satisfaction. This role is critical to ensuring the smooth operation and profitability of the highstreet, providing a safe and enjoyable shopping environment while maintaining effective and sustainable business practices.

Food Scientist is looking for Franchise Coordinator to join our dynamic team and embark on a rewarding career journey Support franchise operations and compliance tracking Coordinate onboarding, training, and audits Maintain franchisee relationships and reports Ensure brand standards and performance metrics

Responsible to lead the end-to-end setup and operations of new retail stores across our 6 operational cities. Retail New Store Setup & Expansion Store Operations Management Team Leadership & Training Sales & Marketing Strategy P&L Management

Immediate Openings for Multiple Roles - Store Operations - Large Format Stores 1. Nagaram - Asst Store Manager / Dept Manager - Apparels 2. Adilabad - Godown / Hub Officer / Dept Manager - Apparels / Store LP Executive 3. Siddipet - Store Manager / Dept Manager - General Merchandise / Store LP Executive 4. Nizamabad - Store LP Executive 5. Zaheerabad - Store Manager 6. Shad Nagar - Dept Manager - Apparels Note : All the Above Positions Need Relevant Experience from Similar Industries CV, can be shared to 9154397556 (WhatsApp Only)

We are looking for an experienced and dynamic Store Operations Manager who will be responsible for ensuring high standards of product quality, store efficiency, and team performance. The ideal candidate will have a strong background in quality control, inventory/store management, and Team management, especially in the food or FMCG sector. Key Responsibilities:, 1. Quality Control: Ensure daily quality checks of sweets, snacks, and namkeens as per company standards. Monitor hygiene, product freshness, packaging, and storage conditions. Handle customer complaints related to product quality and coordinate with production for resolution. Implement and follow FSSAI & company-specific compliance protocols. 2. Store Management: Oversee day-to-day operations of the retail outlet including sales, inventory, cash handling, and customer service. Manage inward and outward stock flow efficiently with minimal wastage. Maintain attractive product displays, ensure FIFO (First In, First Out), and manage shelf-life of perishables. Coordinate with HO/warehouse for stock requirements and replenishment. Generate and analyze sales reports, track performance, and optimize store operations. 3. Team Management: Supervise, train, and motivate store staff including counter sales, housekeeping, and backend operations. Create a positive work environment, set clear KPIs, and conduct regular performance reviews. Schedule shifts, ensure discipline, and maintain attendance and productivity records. Handle team grievances with professionalism and escalate when needed. Key Requirements: Experience: 4 to 6 years in food retail/FMCG/QSR management. Education: Graduate in any discipline; Diploma/Degree in Food Technology or Retail Management preferred. Strong knowledge of quality control standards, inventory systems, and Team management. Proficiency in Microsoft Office and basic POS systems. Excellent communication, problem-solving, and leadership skills. Willingness to work in a fast-paced and customer-centric environment.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Minimum 2 years work experience as Chef de Partie or 3-4 years as Demi Chef de Partie/Commis in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage.

reportingLocations : Gujarat About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Cluster Manager. The Cluster Manager will be responsible for the day-to-day tasks such as managing and guiding center /Stores staff, Handling Multiple Stores/ outlets , Handling Team, Leading Team, Visiting Local Market, Visiting Allocated Stores for Audit, Preparing sales Reports ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Cluster Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Handling Multiple stores or Outlets, 2 to 4 Stores Handling Team Leading & Team Handling Visiting allocated stores Stores Audit Preparing sales Reports / MIS Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Open for local Traviling Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent Minimum 4+ years experience in the automotive / Telecom/ Retail industry or service industry is preferred

We are looking for Branch Manager Jobs in Retail Industry Customer engagement / personal visits at pre- defined frequency Specialized resource to pro-actively resolve Relationship Value Enhancement Should have Exp in Retail Store Call 7397778272

Job Title: Store Manager Location: Coimbatore Job Type: Full-Time Job Summary: As the Store Manager of SMART, you will oversee the entire hypermarket operation, ensuring high levels of customer satisfaction, efficient store performance, and effective team management. You will be responsible for driving sales, managing inventory, and creating a positive shopping environment that meets the diverse needs of our customers. Key Responsibilities: Leadership & Team Development: Lead, motivate, and develop a diverse team of employees across various departments. Recruit, train, and mentor staff, fostering a culture of continuous improvement and customer focus. Conduct performance reviews and implement training programs to enhance employee skills. Operational Excellence: Manage day-to-day operations, ensuring adherence to company policies and procedures. Oversee stock management, including ordering, inventory control, and loss prevention. Ensure compliance with health, safety, and sanitation regulations. Customer Engagement: Champion a customer-first culture, resolving complaints and ensuring a high-quality shopping experience. Analyze customer feedback to identify areas for improvement and implement solutions. Develop and execute strategies to enhance customer loyalty and retention. Sales & Financial Management: Drive sales growth by analyzing market trends, setting targets, and implementing promotional strategies. Monitor financial performance, including budgeting, expense management, and profit optimization. Prepare reports on sales, inventory, and customer trends to inform business decisions. Merchandising & Marketing: Collaborate with the marketing team to plan and execute in-store promotions and events. Oversee visual merchandising standards, ensuring attractive product displays and signage. Monitor competitor activities and market trends to identify new opportunities. Qualifications: Bachelors degree in business administration, retail management, or a related field preferred. Proven experience in retail management, preferably in a hypermarket or large-format store. Strong leadership skills with a track record of team development and motivation. Excellent organizational and multitasking abilities. Proficient in retail management software and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays. Benefits: Competitive salary with performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement savings plan with employer matching. Employee discounts and perks. Opportunities for career advancement and professional development. Application Process: To apply, please submit your resume and a cover letter to gokulnath.k@ril.com

Job Title: Store Manager Location: Hosur Job Type: Full-Time Job Summary: As the Store Manager of SMART, you will oversee the entire hypermarket operation, ensuring high levels of customer satisfaction, efficient store performance, and effective team management. You will be responsible for driving sales, managing inventory, and creating a positive shopping environment that meets the diverse needs of our customers. Key Responsibilities: Leadership & Team Development: Lead, motivate, and develop a diverse team of employees across various departments. Recruit, train, and mentor staff, fostering a culture of continuous improvement and customer focus. Conduct performance reviews and implement training programs to enhance employee skills. Operational Excellence: Manage day-to-day operations, ensuring adherence to company policies and procedures. Oversee stock management, including ordering, inventory control, and loss prevention. Ensure compliance with health, safety, and sanitation regulations. Customer Engagement: Champion a customer-first culture, resolving complaints and ensuring a high-quality shopping experience. Analyze customer feedback to identify areas for improvement and implement solutions. Develop and execute strategies to enhance customer loyalty and retention. Sales & Financial Management: Drive sales growth by analyzing market trends, setting targets, and implementing promotional strategies. Monitor financial performance, including budgeting, expense management, and profit optimization. Prepare reports on sales, inventory, and customer trends to inform business decisions. Merchandising & Marketing: Collaborate with the marketing team to plan and execute in-store promotions and events. Oversee visual merchandising standards, ensuring attractive product displays and signage. Monitor competitor activities and market trends to identify new opportunities. Qualifications: Bachelors degree in business administration, retail management, or a related field preferred. Proven experience in retail management, preferably in a hypermarket or large-format store. Strong leadership skills with a track record of team development and motivation. Excellent organizational and multitasking abilities. Proficient in retail management software and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays. Benefits: Competitive salary with performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement savings plan with employer matching. Employee discounts and perks. Opportunities for career advancement and professional development. Application Process: To apply, please submit your resume and a cover letter to gokulnath.k@ril.com

Oversee store operations, drive sales, ensure top-tier customer service, manage inventory, lead the sales team, maintain visual merchandising standards, implement marketing strategies, and ensure compliance with company policies and security norms. Required Candidate profile A confident, customer-focused leader with strong retail skills, capable of managing teams, boosting sales, handling store operations, resolving issues efficiently, and maintaining high service.