Retail Fulfillment Associate - Flex

Job Summary

Essential Job Duties

• Work with our order entry team to prepare, pick, and ship orders.
• Follow departmental Standard Operating Procedures (SOP) to ensure accurate and timely package delivery to our guests.
• Demonstrate strong attention to detail, problem-solving skills, and speed in handling guest orders.
• Maintain wine and merchandise inventory in a neat, orderly, and safe manner. 5. Assist with special projects such as preparing freight shipments and other large orders.
• Receive, unload, and stock deliveries from the Distribution Center and Wine Production.
• Assist with accurate on-hand inventory counts for our products.
• Communicate with appropriate teams regarding shipment delays and errors. 9. Provides support for all areas of the Fulfillment Center.
  

Qualifications

• High school diploma or equivalent. Additional education, training, and/or certification(s) preferred.
• Minimum of one (1) year of experience in a warehouse shipping and receiving setting. The ideal candidate will have had previous experience working in a high-end retail or e-commerce environment.
• Strong computer and data entry skills in MS Excel, Word, and Outlook.
• Knowledge of FedEx and UPS shipping software is a plus.
• Excellent interpersonal and communication skills; must be able to clearly, concisely, and effectively convey information verbally and in writing.
• Strong organizational and time management skills with a keen attention to detail and quality; must be able to prioritize work effectively in a dynamic environment.
• Must have a strong work ethic and solid work history with verifiable references.
• Must be proactive, able to take initiative, and able to exercise good judgment.
  

Physical Requirements

• Must be able to stand and walk for long periods of time.
• Ability to visually identify merchandise, color recognition, and distinguishing features.
• Frequent bending, stooping, and turning while supporting packages of various weights.
• Ability to safely lift 50 pounds frequently.