1470 Retail Banking Jobs - Page 5

Relationship Manager- sales manager in a bank is responsible for selling bank products to its Retail customers. They can be involved in the selling of Credit Cards, Bancassurance (insurance provided by banks), CASA (Current Account, Savings Account).

Job Profile : Front desk Officer, banking operations, Customer Service officer, internet banking, ,Documentation Officer, Business Developing Executive,Acqsution Manager, personal banker, for freshers/ experience both can apply...

Candidate must have experience in at least years 2 + Years in BFSI Sales Products : Casa, life insurance , MF ,LI,GI , Current account, demat account , Acquisition, NTB & ETB Sourcing Age should be 28 years Required Candidate profile - Excellent communication and interpersonal skills. - Strong customer service and relationship-building skills. - Ability to work in a fast-paced environment and meet sales targets

Planning and coordinating agency activities to ensure business goals are met Implementing strategic plans and setting objectives for performance and growth Recruiting, training, and mentoring agency staff,achieving performance targets for sales

Job Requirements Job Title - Deputy Manager-Acquisition(Current Account) Place of work - Palakkad, Kerala Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry. In addition valuable service awards would apply. Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications: Graduate - Any discipline Part Time / Full Time - Full Time Experience: Minimum Number of Years 1-4 Industry BFSI Functional Area Sales Level / Capacity - Junior Management Work Experience Required 3+ years of experience in current account sales

Role & responsibilities Customer Acquisition: Source new customers for Current and Savings Accounts (CASA) products through individual efforts and open market leads. Lead Generation: Generate leads from the open market and convert them into CASA accounts. Sales Targets: Achieve sales targets for CASA products and cross-sell other financial products such as insurance, loans, and investment products. Relationship Management: Maintain and enhance relationships with existing customers to ensure customer satisfaction and retention. High-Value Customers: Focus on sourcing high-value CASA customers and managing family banking relationships. Preferred candidate profile Education : Graduate/Postgraduate in any discipline from a UGC recognized university. Experience : 1-5 years of experience in CASA sales and a strong knowledge of financial products. Skills : Excellent communication skills, customer orientation, and cross-selling abilities. Sales Mentality: Hardcore sales mentality with a primary motivation from achieving targets. Attributes : Strong customer focus, proven sales skills, fluent communication, and presentable with basic etiquettes and professionalism.

Premier Acquisition Manager CASA/ BB / GRA - RL Sales Walkin Drive on 23rd and 24th Jul 24 (Wed & Thursday) Grade: M1/M2 Acquisition of customers through group companies. Managing the leads to be assigned to him for the proper execution and opening of Accounts in the prescribed TATs. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Graduates / MBA - Having more than 2-4 year work experience Venue : Kotak Mahindra Bank, No:40, Monteith Road, Egmore, Chennai - 600 008. Time : 11 AM to 3 PM Contact Person : Raju S - HR

RPMG: Cluster Portfolio Manager - Tractor Loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Tractor Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

Planning and executing open market acquisition & cross buy penetration from existing customer Excellent Leadership – Lead from front Strong communication and interpersonal skills Good at data management and analysis

Role & responsibilities Identify potential catchment areas of potential retail liabilities customers for Equitas Bank. Build a database of customer leads through references, opening stalls in areas where there are higher number of footfalls like apartment complexes, shopping areas etc., door to door visits, distribution of pamphlets etc. Schedule meetings with potential liabilities customers and understand their requirement; thereafter presenting them with the most suitable products and explaining the features/benefits. Communicate clearly to customers on the requirements for various types of products & services for example, charges for maintaining a locker, minimum balance to be maintained etc., and on the documents required to be submitted to bank with Equitas. Ensure that all customer documents are verified with originals and are handled with care and confidentiality. Complete all account opening related processes accurately so that the customer experience is enhanced and forms the foundation of a long relationship with the bank. Maintain continuous communication with customers on the status of their account opening process. Frequently communicate with newly signed up customers and assist them with additional products and services based on their requirements for example, relevant loan products, investment products etc. Build reference network from newly signed up customers for potential leads. Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor. Preferred candidate profile Number of years of experience (range): 0 – 4 years. Type of companies/sector worked for: Banks/Insurance/Direct Sales like Credit Card, Pharma, Telecom, Consumer Durables like Water Purifiers, Vacuum Cleaners etc. Profile: The applicant should have been in a field sales role (he/she should be meeting customers in person on a daily basis to explain about products / follow up on previous meetings / courtesy calls with existing customers to explore additional client relationship strengthening opportunities). He/she should be presentable and should be able to articulate clearly.

Role & responsibilities Identify potential catchment areas of potential retail liabilities customers for Equitas Bank. Build a database of customer leads through references, opening stalls in areas where there are higher number of footfalls like apartment complexes, shopping areas etc., door to door visits, distribution of pamphlets etc. Schedule meetings with potential liabilities customers and understand their requirement; thereafter presenting them with the most suitable products and explaining the features/benefits. Communicate clearly to customers on the requirements for various types of products & services for example, charges for maintaining a locker, minimum balance to be maintained etc., and on the documents required to be submitted to bank with Equitas. Ensure that all customer documents are verified with originals and are handled with care and confidentiality. Complete all account opening related processes accurately so that the customer experience is enhanced and forms the foundation of a long relationship with the bank. Maintain continuous communication with customers on the status of their account opening process. Frequently communicate with newly signed up customers and assist them with additional products and services based on their requirements for example, relevant loan products, investment products etc. Build reference network from newly signed up customers for potential leads. Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor. Preferred candidate profile Number of years of experience (range): 0 – 4 years. Type of companies/sector worked for: Banks/Insurance/Direct Sales like Credit Card, Pharma, Telecom, Consumer Durables like Water Purifiers, Vacuum Cleaners etc. Profile: The applicant should have been in a field sales role (he/she should be meeting customers in person on a daily basis to explain about products / follow up on previous meetings / courtesy calls with existing customers to explore additional client relationship strengthening opportunities). He/she should be presentable and should be able to articulate clearly.

Returnship Program - Team Leader for Retail Banking Operations (RE) Education/ Experience / Expectations Any graduate with a minimum 8+ years of work experience in international banking industry General awareness of the international banking products and services Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift Location – Chennai & Hyderabad Job Description: Manage day to day operations meet/exceed the customer SLAs / expectations in terms of quality, TAT & Productivity and maintain internal metrics to measure performance, Identifying and correcting problem areas Attention to detail and should be able to act as an SME of the process and should be able to grasp new concepts from onshore SMEs and cascade them to the team and maintain repository database Mentor team members in picking up concepts and achieve expected results Manage the Bank's branch requests and maintain relationship and Timely completion and review daily inflow from commercial bankers, bank customers and prospects Action and respond to Ad-hoc requests and escalations in a timely fashion Expertise in Credit Card Onboarding, mutual funds allocation and portfolio management, Mortgage payments and retail banking Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Supervise associates by monitoring volumes and patterns and schedule adherence. Report daily performance metrics, maintain agent level performance database and manage individual performance metrics Maintain a database to track all customer complaints/ process issues and causes and drive actions to minimize them Manage administrative functions of the team: Support hiring, maintaining cleanliness in ODC and managing ad hoc requests from Admin and transport teams Maintain and update customer account related information in client applications. Work in Hybrid model environment Expertise in Excel – mandate

Develop and customize T24 modules (such as AA, FT, LD, MM, Accounts, Funds Transfer, Payments). Design, code, test, and implement changes to T24 software using jBASE, INFOBASIC, OFS, and TAFJ.

Job Purpose To build and manage relationship with Classic program clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank Job Responsibilities Actionables HNW Portfolio Management Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program Acquire new customers who meet product criteria and flag them on the system Regularly interact with the customer to build relationships and understand the profile. Achieving MTD and YTD Revenue Targets Enhance the value/book size of the given portfolio Achieving Top Line targets for various products like LI, MF etc. Liability products CASA, FX, Quickremit etc Operations, Marketing & Processes Monitoring Inward Remittances , FCY Chq Realization Contact 15 unique customers daily for sales calls Update CRM with Purpose of Call, Discussion Happened, Outcome of call and next follow up date Update any Event Based Triggers (EBTs) Update any portfolio client related process like LTR and any other such system as informed from time to time Handling Service Request for program clients Ensure certification of documentation required for opening and maintaining customer accounts Follow all NR Desk related processes (like Day Plan, Fee Plan and any other that may be notified from time to time) Increase in market share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the NRI Customer Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's CTG level and Ensure that the Customer Group profitability is achieved Customer Service Customer Services: Ensure quality customer service is delivered. All customer queries and complaints to be resolved the same day. Ensure the customer is informed about any regulatory or process change. Keep the customer updated on program features. Complaint Management: To ensure all queries and complaints are resolved within the bank specified TAT. Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum experience in years - 2 years Exposure to NRI segment (preferred) Major Stakeholders Customers Branch Banking Team Operations NR Product Team Treasury HLIC Insurance CAM MF Fund houses personnel HSL

Job purpose : To Carry out the audit of branches departments etc. Job Description : Carrying out audits of large branchesunits independently. Carrying out audits of departments having regional operations across multipleb business functions. Keep himself/herself updated on Regulatory guidelines in the area of audit. Sampling of data extracted from core system (as part of pre-Audit preparation) to cull-out exception. Ensuring complete coverage of scope of review. Carrying out audit as per audit checklist Standard Audit Procedures. Collation and finalization of draft audit report (including preparation of executive summary). Discussion of audit report with the auditee (BM/CH Unit Head andor other functionaries of the departments). Assigning of risks to audit observations and arriving at an indicative audit rating (for cases where the overall findings do not indicate serious or critical lapses/reports which are not downgraded). Submitting a complete report to reviewer for review. To carry out spot audits. Review of User Acceptance Test and submit the findings and recommendation to his/her supervisor. Recommend for change in processes (as and when warranted and identified during his/her course of Audit review). Audit response review and closure. Audit database updation.

Job purpose : To Carry out the audit of branches departments etc. Job Description : Carrying out audits of large branchesunits independently. Carrying out audits of departments having regional operations across multipleb business functions. Keep himself/herself updated on Regulatory guidelines in the area of audit. Sampling of data extracted from core system (as part of pre-Audit preparation) to cull-out exception. Ensuring complete coverage of scope of review. Carrying out audit as per audit checklist Standard Audit Procedures. Collation and finalization of draft audit report (including preparation of executive summary). Discussion of audit report with the auditee (BM/CH Unit Head andor other functionaries of the departments). Assigning of risks to audit observations and arriving at an indicative audit rating (for cases where the overall findings do not indicate serious or critical lapses/reports which are not downgraded). Submitting a complete report to reviewer for review. To carry out spot audits. Review of User Acceptance Test and submit the findings and recommendation to his/her supervisor. Recommend for change in processes (as and when warranted and identified during his/her course of Audit review). Audit response review and closure. Audit database updation.

JobPurpose Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. JobResponsibilities(JR)Actionable Sales Maintain Daily Sales Report CH 106 and CH 104 Calling o Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident o Walk Ins o Portfolio o Referrals Friends Associates Family members o Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards o Activation o Pitch for enhancement of limits o Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers o MF/Insurance/RBI Bonds o Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. o Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. o Calling of customers who have not transacted and know the reasons. o Escalate to BM Product on any change in market situation threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit o To ensure such customers are engaged and brought back to bank fold o To cross sell loan products with other banks for which such transfer may take place o To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: o Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained o To impress upon customers to make us the primary bankers and ensure that all funds are retained. Enhancing customer wallet size o Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers o Includes persuading the customer to continue and if required renew FDs o Monitor large amount movements account closure from the deposit accounts and ensure that customer does not attrite o Ensure that the marketing analytics list on possible attrite, is called and retained ManagingClassicPortfolio Manage the benchmark no. of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and C ustomer T o G roup (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of I ncome generating P roduct G roup H olding (IPH) is reached Ensure that within each customer group a minimum number of stipulated Income Generating products are sold Ensure that the Customer Group profitability is achieved Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above Enhance Values within each of the customer groups Online updation of CRMNext at every stage of customer contact on the portfolio Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme Ensure that all classic customers within the portfolio are contacted Usage of APT and data in CRM for effective call planning and review with BH PBA(Pre call planning and post call review ) Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction. Achievementofincomeplansand otherbenchmarkswithinportfolio Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per month is met Usage of netbanking Mobile banking , Billpay , RDFD penetration benchmark to be met CEP to be met as per cycle All customers to have valid mobile and email address . Customerservices Ensure quality customer service is delivered Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs Ensure appropriate customer communication on closures & copy of that to be filed. Preventive complaint management Asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Check back on recent customers registered to DBC channel and give any specific help required Responsibility of opening the customer account within the TAT. Operations Ensure certification of documentation required for opening and maintaining customer accounts Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process o Includes managing standing instructions Submission of daily e-schedule indicating the third party sales done Updation of CRM for the asset leads generated Updation of weed-out database on the portal Ensure KYC norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Opening of accounts under smart account mode

PB Sales: Acquire new customers and achieve sales targets for banking products like savings accounts, loans, and credit cards. Identify cross-selling and up-selling opportunities to maximize product penetration. Conduct market research and generate leads to expand the customer base. Provide tailored financial solutions based on customer needs and preferences. Maintain strong customer relationships and offer ongoing support for product usage. Ensure adherence to bank policies, procedures, and regulatory standards. PB Classic: Manage and nurture relationships with existing customers, ensuring high satisfaction and retention. Promote a range of banking products to meet customer financial needs. Identify opportunities for cross-selling and upgrading customer accounts. Ensure seamless account opening and documentation process for customers. Provide personalized financial advice and services to enhance customer banking experience. Maintain compliance with regulatory requirements and internal bank procedures.

Independent Contributor Installation Setup Forms Controls Customizations Integrations App store deployments Android iOS - Temenos Code base Developer Exp. btw 6months to 15+ yrs only Apply Retail Loans Spotlight Visualizer Fabric Login HID/Uniken

Independ Contrib Instal/setup Forms Control Custom Integrat MVC JS App store deploy Android iOS -Temenos Codebase Develop Exp 6mths to 15+ yrs Retail Loan Spotlight Visualizer Fabric Cards Account Transfer Islamic Claims Chat Investment Login HID

The WRB Data Technology team at Standard Chartered Bank supports Data and Business Intelligence, Finance and Risk projects globally by delivering data through data warehouse solutions. The team is composed of data specialists, technology experts, and project managers who work closely with business stakeholders to implement end-to-end solutions. Standard Chartered Bank is looking to hire skilled data professionals with relevant experience to contribute to the team's objectives. The successful candidates will be expected to work in a global environment, drawing from both internal and external talent pools. Your responsibilities as a member of the WRB Data Technology team will include participating in data warehousing migration programs involving cross-geography and multi-functional delivery. You will need to align project timelines to ensure successful project delivery, provide support for data analysis, mapping, and profiling, and perform data requirement gathering, analysis, and documentation. Additionally, you will be responsible for mapping data attributes from different source systems to target data models, interpreting use case requirements, designing target data models/data marts, and profiling data attributes to assess data quality and provide remediation recommendations. It is crucial to ensure that data use complies with data architecture principles, including golden sources and standard reference data. Furthermore, you will be involved in data modeling for better data integration within the data warehouse platform and project delivery, engaging consultants, business analysts, and escalating issues in a timely manner. You will work closely with Chapter Leads and Squad Leads to lead projects and manage various stakeholders, including business, technology teams, and internal development teams. Your role will involve transforming business requirements into data requirements, designing data models for use cases and data warehousing, creating data mapping templates, and profiling data to assess quality, suitability, and cardinality. You will also support data stores inbound and/or outbound development, perform data acceptance testing, provide direction on solutions from a standard product/architecture perspective, and participate in key decision-making discussions with business stakeholders. Additionally, you will be responsible for supporting System Integration Testing (SIT) and User Acceptance Testing (UAT), managing change requests effectively, ensuring alignment with bank processes and standards, and delivering functional specifications to the development team. To excel in this role, you should possess domain knowledge and technical skills, along with 6-8 years of experience in banking domain/product knowledge with IT working experience. A graduate degree in computer science or a relevant field is required, and familiarity with tools such as Clarity, ADO, Axess, and SQL is beneficial. Strong communication and stakeholder management skills are essential, as well as the ability to write complex SQL scripts. Knowledge of Base SAS is an advantage, and familiarity with Retail Banking and Wealth Lending data is ideal. You should be able to work effectively in a multi-cultural, cross-border, and matrix reporting environment, demonstrating knowledge management for MIS applications, business rules, mapping documents, data definitions, system functions, and processes. With a background in business or data analysis roles, you should have a good understanding of data analytics, deep dive capabilities, and excellent attention to detail and time management. This role offers the opportunity to become a go-to person for data across the bank globally, providing extensive exposure to all parts of the bank's business model. It serves as a solid foundation for a future career in the broader data space, preparing individuals for roles in analytics, business intelligence, and big data. Your work will contribute to driving commerce and prosperity through unique diversity, aligning with Standard Chartered Bank's purpose and brand promise to be here for good. If you are passionate about making a positive difference and are eager to work in a collaborative and inclusive environment, we encourage you to join our team at Standard Chartered Bank.,

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to the most complex digital transformation needs of clients. With a vast portfolio of capabilities in consulting, design, engineering, and operations, we aim to help clients achieve their ambitious goals and build sustainable businesses prepared for the future. Our global team of over 230,000 employees and business partners spread across 65 countries is committed to ensuring the success and growth of our customers, colleagues, and communities in a rapidly evolving world. The role at Wipro involves providing effective technical support to the process and resolving client issues promptly to meet process SLAs. The responsibilities include managing transactions with high quality standards, handling incoming help requests from clients via telephone and emails courteously, documenting relevant end user information, updating availability in the RAVE system for process productivity, recording and tracking all queries, following standard procedures to resolve client issues within defined SLAs, maintaining internal knowledge bases for effective problem resolution, and identifying trends in call logs to prevent future problems. In addition to providing excellent customer service through diagnosing and troubleshooting client queries, the role involves offering product support, guiding clients through step-by-step solutions, assisting with product navigation, maintaining logs of customer queries, processing incoming calls and emails accurately, suggesting alternative solutions to retain customers, and communicating effectively with clients. To ensure operational excellence and maintain superior customer service levels, the role requires undertaking product trainings, enrolling in client-specific trainings, collaborating with team leaders to identify training themes, updating job knowledge through self-learning opportunities, and participating in personal networks for growth. Performance parameters for the role include the number of cases resolved per day, compliance with process and quality standards, meeting process level SLAs, Pulse score, customer feedback, productivity, efficiency, absenteeism, training hours, and the number of technical trainings completed. Mandatory skills for this role include experience in Retail Banking (Card Operations) with a required experience range of 1-3 years. Wipro is committed to reinventing its business and industry and seeks individuals who are inspired by reinvention, constant evolution, and personal growth. We invite you to join a purpose-driven business that empowers you to design your own reinvention and realize your ambitions. Applications from people with disabilities are highly encouraged to apply.,

acquiring new customers for the bank's CASA products, building relationships, and achieving sales targets identifying potential clients Call / Whatsapp : +918297071110 / Prathyushan@livecjobs.com *JOBs IN: Karnataka/AP/Telangana/Kerala/TamilNadu Required Candidate profile Customer Acquisition Relationship Building Sales Target Achievement Product Knowledge Account Opening & Onboarding Cross-selling Customer Relationship Management