1477 Retail Banking Jobs - Page 25

1.Head all the Branches in the Geography 2.Manage the team of Area Managers/Cluster Heads/Branch Managers/RMs 3.Plan & Achieve the Revenue target 4.Compliances 5.Customer Satisfaction Required Candidate profile 1.Should be either in similar role or a very senior Area Manager managing large bank base 2.Very Senior BMs of very Large Branches may also be considered 3.Proven Track Record with Large Pvt Banks Perks and benefits Excellent Benefits and Rewards Structure

Job Title: Elite Relationship Manager Grade: Manager (M3) Job Description: We are seeking an experienced and dynamic Elite Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining relationships with high net worth customers, ensuring exceptional customer service, and expanding the banks portfolio of liabilities and commercial assets. Desired Candidate Profile: Mandatory BFSI/Banking Experience: Candidates must have at least 4 years of experience as a Relationship Manager or in an equivalent role. Age Limit : Applicants should be 35 years or less. Educational Qualifications: Graduate from any UGC recognized university Proven experience in developing and maintaining banking relationships with HNI customers. Strong understanding of Trade and Forex, Current Accounts (CA), and Commercial Assets such as Cash Credit (CC), Overdraft (OD), Term Loans (TL), and Export Finance. Knowledge of Mutual Funds (MF) and Insurance is an added advantage. Customer-oriented with high energy levels and a strong drive to succeed. Key Responsibilities: Develop and expand relationships with HNI customers for liabilities and commercial assets. Ensure high levels of customer service orientation and adherence to bank policies. Cross-sell existing bank products to customers. Inform customers of new products or product enhancements to further expand the banking relationship. Plan and conduct special sales initiatives and events for prospective and existing clients. Coordinate with other group companies to provide seamless access to additional products. Maintain complete relationship records for assigned customer accounts. Track customer complaints/queries and ensure timely resolution for customer satisfaction.

Walk In Drive Details Interview Date - 8th July 2025 Interview Location - Ujjivan Small Finance Bank-Purnia, Chitrabani Road, Kalibari Chowk, Purnia, Purnia - 854301 Interview Time - 10 am to 3 pm Contact Person- Mr. Nitin Ranjan (Area Head-Branch Banking) Job Location: Araria, Raniganj, Forbesganj, Gulabbagh (Bihar) Role & responsibilities Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels: Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects, meet select prospects and manage the relationship thereafter Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insights/product related feedback with the Sales Manager - Liabilities The incumbent will be primarily responsible to - Acquire new customers for liabilities from open market. Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers Train/assist customers to use ATM and BCs; drive usage of alternate channels Preferred candidate profile Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products. Age - Max 34 Both Male & Female can apply NOTE: Kindly carry your resume for the walk-in Drive.

Walk In Drive Details Interview Date - 7th July 2025 Interview Location - Ujjivan Small Finance Bank- Bhagalpur, Ganji Mill Campus, Tilka Majh, Central Jail road, Bhagalpur, Bhagalpur - 812001 Interview Time - 10 am to 3 pm Contact Person- Mr. Nitin Ranjan (Area Head-Branch Banking) Job Location: Kahelgaon & Banka (Bihar) Role & responsibilities Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels: Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects, meet select prospects and manage the relationship thereafter Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insights/product related feedback with the Sales Manager - Liabilities The incumbent will be primarily responsible to - Acquire new customers for liabilities from open market. Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers Train/assist customers to use ATM and BCs; drive usage of alternate channels Preferred candidate profile Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products. Age - Max 34 Both Male & Female can apply NOTE: Kindly carry your resume for the walk-in Drive.

Create Team of agent Review the Daily and weekly performance Manage and oversee the performance of the sales team. Establish and maintain strong relationships with agency partners Required Candidate profile Who Can Apply? - Graduation Must - Must have 2 years of experience in any Sales / Banking / Finance / Insurance Sector - Good Communication skills For more info. Call on: 98795 72979 HR Amisha

• Lead will be provided • Need to seat a bank handle walking customer • Generate business through the Lead • Close the leads provided by the Company Required Candidate profile Perks and Benefits • Unlimited Incentives for sales processes • 6 days working, 1 Roster off • Age: Between 21 to 45 years

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. Were already trusted by millions in the US and were quickly catching up in the UK - but how we do things here is a little different. Were building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning youll have the opportunity to make a real impact. As a Director of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be joining our Cloud Platform Engineering tribe, which is at the heart of a cutting-edge cloud-native AWS infrastructure that powers the Chase UK bank that is trusted by over 2 million customers. You will be exposed to a wide spectrum of platform technologies such as Kubernetes clusters, connectivity, databases, and messaging. This confers opportunities to create automations and new functionality to eliminate toil and improve our developer experience. Were looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, youll have the opportunity to move among squads within the tribe. Job Responsibilities Lead a team of engineers who develop the cloud platform, with a focus on security and controls, to ensure banking operations remain compliant with regulations. Engage, educate, and direct stakeholders that focus on the control and compliance aspects of the platform. Maintain and enhance our cloud platform for application developers and provide support to enforce controls in their SDLC and developer experience, with the minimum of manual intervention and maximum automation. Manage and interact with vendors and other areas of the business to plan improvements and coordinate project efforts. Provide advisory services as the most senior cloud engineer in the region. Participate in on-call rota (third line). Own relevant compliance aspects of the cloud platform. Required qualifications, capabilities and skills Formal training or certification on AWS concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Extensive experience developing and maintaining applications in the public cloud (we use AWS) Extensive experience managing multi-region public cloud infrastructure using infra-as-code technologies (we use Terraform) Expert level knowledge of Kubernetes clusters operations and deployment (we use EKS) and programming using a modern language (Java/Python/Go) Experience delivering cloud infrastructure projects from design to operational stages. Principal engineer s experience comfortable designing solutions at scale Excellent understanding of DevOps principles and SDLC best practices Able to drive change and influence MD/C-level leadership in various forums Excellent communication and collaboration skills Strong analytical and problem-solving abilities Experience building and managing teams of medium to large size Preferred qualifications, capabilities and skills Expert with software engineering security best practices in a cloud environment Formal training or certification on developing and maintaining applications in the public cloud concepts and proficient advanced experience Automation and self-service mindset to drive change Experience replicating high standards across multiple technology domains Experience with controls in a regulated industry, preferably retail banking #ICBCareers #ICBEngineering We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. Were already trusted by millions in the US and were quickly catching up in the UK - but how we do things here is a little different. Were building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning youll have the opportunity to make a real impact. As a Director of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be joining our Cloud Platform Engineering tribe, which is at the heart of a cutting-edge cloud-native AWS infrastructure that powers the Chase UK bank that is trusted by over 2 million customers. You will be exposed to a wide spectrum of platform technologies such as Kubernetes clusters, connectivity, databases, and messaging. This confers opportunities to create automations and new functionality to eliminate toil and improve our developer experience. Were looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, youll have the opportunity to move among squads within the tribe. Job Responsibilities Lead a team of engineers who develop the cloud platform, with a focus on security and controls, to ensure banking operations remain compliant with regulations. Engage, educate, and direct stakeholders that focus on the control and compliance aspects of the platform. Maintain and enhance our cloud platform for application developers and provide support to enforce controls in their SDLC and developer experience, with the minimum of manual intervention and maximum automation. Manage and interact with vendors and other areas of the business to plan improvements and coordinate project efforts. Provide advisory services as the most senior cloud engineer in the region. Participate in on-call rota (third line). Own relevant compliance aspects of the cloud platform. Required qualifications, capabilities and skills Formal training or certification on AWS concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Extensive experience developing and maintaining applications in the public cloud (we use AWS) Extensive experience managing multi-region public cloud infrastructure using infra-as-code technologies (we use Terraform) Expert level knowledge of Kubernetes clusters operations and deployment (we use EKS) and programming using a modern language (Java/Python/Go) Experience delivering cloud infrastructure projects from design to operational stages. Principal engineer s experience comfortable designing solutions at scale Excellent understanding of DevOps principles and SDLC best practices Able to drive change and influence MD/C-level leadership in various forums Excellent communication and collaboration skills Strong analytical and problem-solving abilities Experience building and managing teams of medium to large size Preferred qualifications, capabilities and skills Expert with software engineering security best practices in a cloud environment Formal training or certification on developing and maintaining applications in the public cloud concepts and proficient advanced experience Automation and self-service mindset to drive change Experience replicating high standards across multiple technology domains Experience with controls in a regulated industry, preferably retail banking #ICBCareers #ICBEngineering

Relationship Officer -811 Digital Sales-Digital Banking Kotak-Regional sales 811 CA /SA RO 100% open market and field job -Target driven. Acquisition of Saving/Current account from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product from mapped Book- LI/GI/SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieve Saving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification : Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age : Upto 25 Years

Create Team of agent Review the Daily and weekly performance Manage and oversee the performance of the sales team. Establish and maintain strong relationships with agency partners Required Candidate profile Who Can Apply? - Graduation Must - Must have 2 years of experience in any Sales / Banking / Finance / Insurance Sector - Good Communication skills For more info. Call on: 9558941997

100% of Leads will be given by our channel partner/broker Build strong relationships across the partner network Grow business by driving sales of LI products through a partner sales team Train partner RMs on Insurance products and processes Required Candidate profile age : 24 to 38 local candidate apply all BSFI candidate required

Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)

Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)

Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)

Role & responsibilities Customer Acquisition : Source new customers for Current and Savings Accounts (CASA) products through individual efforts and open market leads. Lead Generation: Generate leads from the open market and convert them into CASA accounts. Sales Targets: Achieve sales targets for CASA products and cross-sell other financial products such as insurance, loans, and investment products. Relationship Management: Maintain and enhance relationships with existing customers to ensure customer satisfaction and retention. High-Value Customers: Focus on sourcing high-value CASA customers and managing family banking relationships. Preferred candidate profile Education: Graduate/Postgraduate in any discipline from a UGC recognized university. Experience: 1-5 years of experience in CASA sales and a strong knowledge of financial products. Skills : Excellent communication skills, customer orientation, and cross-selling abilities. Sales Mentality: Hardcore sales mentality with a primary motivation from achieving targets. Attributes : Strong customer focus, proven sales skills, fluent communication, and presentable with basic etiquettes and professionalism.

Role & responsibilities Customer Acquisition : Source new customers for Current and Savings Accounts (CASA) products through individual efforts and open market leads. Lead Generation: Generate leads from the open market and convert them into CASA accounts. Sales Targets: Achieve sales targets for CASA products and cross-sell other financial products such as insurance, loans, and investment products. Relationship Management: Maintain and enhance relationships with existing customers to ensure customer satisfaction and retention. High-Value Customers: Focus on sourcing high-value CASA customers and managing family banking relationships. Preferred candidate profile Education: Graduate/Postgraduate in any discipline from a UGC recognized university. Experience: 1-5 years of experience in CASA sales and a strong knowledge of financial products. Skills : Excellent communication skills, customer orientation, and cross-selling abilities. Sales Mentality: Hardcore sales mentality with a primary motivation from achieving targets. Attributes : Strong customer focus, proven sales skills, fluent communication, and presentable with basic etiquettes and professionalism.

Urgent requirements for a leading Bank Positions: TELLER RELATIONSHIP MANAGER CASA, CURRENT ACCOUNT RM, WEALTH RM, PORTFOLIO RM, CORPORATE SALES RM, SALES MANAGER CORPORATE SALES (Team Handling) Ctc: 4 lap to 8 lpa for CASA roles 5lpa to 12 lpa for Corporate sales role Locations: Bangalore, Hyderabad, Chennai If interested please contact Swathi SWATHI HR SOLUTIONS 8501808133 swathihrsolutions@gmail.com

Job Name & PA (Business Unit) : Branch Manager Retail Branch Banking Job Location- Inorbit Branch- Malad Ramakrishnan Chemburkar Marg, Chembur-Branch Chakala, Andheri East-Branch Devidas Lane, Borivali West-Branch Sector 6, Charkop-Branch Andheri East-2-Branch Job Responsibilities - Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk. Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales Key Customer Relationship Management & supervision of all High-Net-Worth customer programs Ensure all components of the branch sales model function as per design Complaints Handling Review Branch Operations reports Managing teller operations and vault Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers Review Suspense & Dummy accounts Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff Adherence of sales process & Operational Checklist Achievement of Incremental Current Account & Saving Account targets Cost to Income Ratio benchmark Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Managed program (Wherever Applicable) Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable) Ensuring HNW Portfolio Management and customer service (Wherever Applicable) Ensuring achievement of cross sell Ratio. Staff Turnover ,Staff Motivation and morale ,Training - staff is exposed to skill based, product knowledge based and . Productivity of Coex/LSE on CASA/Demat/Credit Cards (A) Operational knowledge based training • Staff productivity management

Hands-on experience in Finacle Customization (Loans, CASA, Payments – SWIFT/RTGS). Strong in PL/SQL, Finacle Scripting, JavaScript, JSP, and HTML. Experience with Finacle 10.x, I-Report, MRT, Connect24, and Finacle Integrator. Required Candidate profile In-depth understanding of Finacle tables and modules (TD, FD, CRM). Proven L3 support experience and client coordination. Banking domain knowledge with both functional and technical capabilities.

- Deal With The Walk-In Customers In Branch - Will Have To Work On The Leads Given From Branch - Set Up A Meeting With Potential Customers And Close The Deal - Close the leads provided by Company - Generate business through the Lead Required Candidate profile • Graduation Compulsory • At least 1 year experience in sales • On-the-job training provided

We have an exciting and rewarding opportunity for you to take your analytics career to the next level. As an Analytics Solutions Manager within the Focused Analytics Solutions Team, you will lead the design, build, and delivery of actionable and end-to-end analytical solutions spanning the analytical spectrum. This role is a mix of consulting, project management, user-centric product and experience design, and leadership across the development and implementation lifecycle for the respective data/analytics-driven products. Job Responsibilities Lead teams of data scientists and analytics associates as the primary project lead or consult as the Design Thinking SME. Develop strategic, scalable solutions using design thinking practices and coach team members in user research, journey mapping, and service design. Guide project teams in synthesizing qualitative and quantitative analytical findings. Establish and manage relationships with internal clients and partners. Identify new project opportunities to expand our business pipeline. Recruit, develop, and retain talent by fostering an environment of open communication. Lead internal FAST initiatives to set the strategic direction of FAST. Required Qualifications, Capabilities, and Skills Excellent communication skills with an ability to convey complex information. 10+ years of industry experience in consulting, solution design, or business analytics roles. Experience with design thinking practices and product management principles. Consulting orientation with ability to influence and effectively lead cross-functional teams. Experience leading projects and coaching/mentoring early career talent. Self-starter with out-of-the-box problem-solving skills. Strong time management skills with ability to keep multiple projects on track. Preferred Qualifications, Capabilities, and Skills Experience at a consulting firm. Experience working as a design thinking practitioner Deep understanding of the financial services or retail banking industry. We have an exciting and rewarding opportunity for you to take your analytics career to the next level. As an Analytics Solutions Manager within the Focused Analytics Solutions Team, you will lead the design, build, and delivery of actionable and end-to-end analytical solutions spanning the analytical spectrum. This role is a mix of consulting, project management, user-centric product and experience design, and leadership across the development and implementation lifecycle for the respective data/analytics-driven products. Job Responsibilities Lead teams of data scientists and analytics associates as the primary project lead or consult as the Design Thinking SME. Develop strategic, scalable solutions using design thinking practices and coach team members in user research, journey mapping, and service design. Guide project teams in synthesizing qualitative and quantitative analytical findings. Establish and manage relationships with internal clients and partners. Identify new project opportunities to expand our business pipeline. Recruit, develop, and retain talent by fostering an environment of open communication. Lead internal FAST initiatives to set the strategic direction of FAST. Required Qualifications, Capabilities, and Skills Excellent communication skills with an ability to convey complex information. 10+ years of industry experience in consulting, solution design, or business analytics roles. Experience with design thinking practices and product management principles. Consulting orientation with ability to influence and effectively lead cross-functional teams. Experience leading projects and coaching/mentoring early career talent. Self-starter with out-of-the-box problem-solving skills. Strong time management skills with ability to keep multiple projects on track. Preferred Qualifications, Capabilities, and Skills Experience at a consulting firm. Experience working as a design thinking practitioner Deep understanding of the financial services or retail banking industry.

Role & responsibilities Anchor and manage Financial Management Information System for the organization including P&L and other Business Dashboards Own & Deliver - Development, Automation and Publishing of all Business, Operations and People related MIS for the organization Partner with various internal business stakeholders for discussion relating to various financial parameters as well as ad-hoc analysis Budgeting, Forecasting and Provisioning for Income and OPEX Strict and timely monitoring of P&L and Balance Sheet lines to ensure regular granular tracking of stated business outcomes while maintaining cost discipline pertaining to related expense budgets Structured engagement with Business to highlight / recommend modifications to improve the shape of P&L and Balance Sheet Drive expense management and analytics through deep understanding of cost booking processes and systems Continuously improve and simplify expense allocation methodology across departments Design and institutionalize systematic OPEX dashboards and MIS Develop and share key granular insights on OPEX to facilitate active engagement with stakeholders and optimize expenses Actively manage cost centre related processes Provide decisioning support to Sr Management in Business and Finance through advanced analytics and related dashboards Maintain audit readiness and lead internal & external audit discussions as per company guidelines

Fully responsible for Branch Profit N Loss, Revenue & cost Manage the branch with profitability being the key result area through acquisition of net worth accounts, enhance NII income, transaction fees etc. Should have actively handled 2 Audits

RPMG: Cluster Portfolio Manager - Auto Loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Auto Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Skip Tracing Unit INTERNAL USAGE No. of Vacancies Reports to Strategy Is a Team leader N Team Size Grade DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department Strategy Location PAN India About Retail Portfolio Management Group The Retail Portfolio Management Group department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The role of the Skip Tracing unit is expected to connect with customers with support of the data mining through various channels Key Responsibilities Skip tracing is captive unit, this is inhouse. Since larger part is digital. Unit si expected to trace the customers who are contactable by means of harnessing data available within the bank eco system and also through partnering The role requires not only tracing of customer butb also validatiung the customer contact details The unit is expected to process all referrals of skip tracing from various channels i. e: call centre, employee, agency & team lease Validating and updating the contact details of the customer The KRAs of the unit will be assessed basis trace rate, correctness of tracing & finally collection from the skipped customers Cost benefit will be important aspect as this is a P&L unit Qualifications Graduation/ Post-Graduation from a recognized institute Min 3 years of relevant experience in NBFC/ Banking industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines