Retail and Store Manager

1 - 2 years

2 - 3 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Sales & Revenue Management

  • Achieve and exceed

    daily & monthly sales targets

  • Drive

    upselling and cross-selling

    (10ml 30ml 50ml)
  • Monitor

    Average Bill Value (ABV)

    and conversion rates
  • Lead by example on the shop floor during peak hours

Store Operations

  • Ensure smooth daily store opening & closing
  • Maintain

    store hygiene, visual merchandising, and display standards

  • Handle billing, cash & UPI reconciliation
  • Coordinate stock movement and ensure zero pilferage

Team Management

  • Manage, train, and motivate store sales staff
  • Conduct daily huddles and sales briefings
  • Monitor staff attendance, performance, and discipline
  • Assist in onboarding and training new hires

Customer Experience

  • Ensure premium customer interaction and service quality
  • Handle customer complaints professionally
  • Build repeat customers and local loyalty

Reporting & Compliance

  • Maintain daily sales & expense records
  • Share end-of-day reports with management
  • Coordinate with accounts for expense tracking
  • Follow SOPs and brand guidelines strictly

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