Restaurant Manager | voco™ Amritsar

Financial returns:

• Anticipate market changes and review operations when necessary
• Conduct competitor analysis
• Actively pursue cost saving measures
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Manage wage and beverage cost
• Forecasting
• Stock control

People:

• Works with Manager and Human Resource Manager to ensure the departmental performance of staff is productive
• Ensures compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues.
• Adhere to hotel disciplinary procedures during major/minor act of misconduct.
• Works with Superior on manpower planning and management needs

Guest experience:

• Effectively manage the restaurant by ensuring the following:
  • Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
  • Adhere to opening and closing procedures
  • Adhere to bill paying procedures
  • Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
  • Personally meet and farewell a minimum of 80% of your customers
  • Encourage and motivate staff to provide optimum service during all shifts

• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts
• Create positive publicity opportunities
• Manage customer database and utilize effectively
• Up-sell property facilities
• Analyze food and beverage statistics through point of sale system

Responsible business:

• Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.