Restaurant Manager

A Supervisor in the hospitality industry plays a crucial role in ensuring smooth operations, excellent customer service, and efficient staff management. Your responsibilities will vary depending on the department (e.g., front office, housekeeping, food and beverage, or events), but generally include overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality service standards in hotels, restaurants, or other hospitality establishments. Your key responsibilities will involve staff supervision and management, where you assign tasks and schedules to employees, train and mentor staff, monitor employee performance, handle conflicts, and resolve issues professionally. Additionally, you will be responsible for customer service and guest relations, ensuring guests receive excellent service, addressing complaints, handling special requests, and gathering feedback to enhance service quality. In terms of operations and quality control, you will oversee the daily operations of the assigned department, ensure compliance with safety, hygiene, and company standards, monitor inventory and supplies, and conduct regular inspections to maintain cleanliness and efficiency. You will also assist with budgeting, cost control, handle financial transactions, and manage cash registers when required. Your role will involve coordination and communication where you will liaise between staff and upper management, collaborate with other departments to ensure seamless service, and conduct team meetings to update staff on policies and goals. Furthermore, you will be responsible for compliance and safety, ensuring adherence to health and safety regulations, implementing company policies and procedures, handling emergency situations, and training staff on safety protocols. This position is full-time with a day shift schedule and requires in-person work.,