We are looking for a detail-oriented and business-savvy Data Scientist with a strong domain understanding of smart metering and utility data. This role is central to transforming raw metering data into actionable insights and delivering high-quality dashboards and analytics to support operational and strategic decision-making across the organization. The ideal candidate is not only technically proficient in data analysis and visualization but also able to interpret metering patterns, consumption behavior, and system anomalies that impact customer experience, revenue, and operational efficiency Key Responsibilities: Analyze large volumes of smart metering data (interval consumption, events, read quality, exceptions) from MDM and HES systems. Identify and interpret consumption patterns, anomalies, and trends that drive actionable insights for business and product teams. Design and build dashboards, visualizations, and reports using tools. Collaborate with product managers, operations, and engineering teams to define data requirements and design meaningful analytics views. Develop rule-based or statistical models for event analytics, billing exceptions, load profiling, and customer segmentation. Translate complex findings into easy-to-understand business insights and recommendations. Ensure data consistency, accuracy, and integrity across different systems and reporting layers. Build automated pipelines to support near real-time and periodic reporting needs
As an IT Support Executive at our company, your role will involve providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations. You should have a basic understanding of IT systems, strong problem-solving skills, and a customer-oriented approach. Key Responsibilities: - Provide first-level technical support to employees/customers via phone, email, or in person. - Troubleshoot and resolve hardware, software, and network issues in a timely manner. - Install, configure, and update operating systems, software, and applications. - Maintain and manage IT assets, ensuring proper documentation of hardware and software inventory. - Set up and manage user accounts, emails, and system access as per company policies. - Ensure data security and backup procedures are followed effectively. - Assist in the setup and maintenance of network infrastructure, including routers, switches, and Wi-Fi networks. - Collaborate with senior IT professionals to implement new technologies and system upgrades. - Maintain IT documentation, including user guides, FAQs, and troubleshooting steps. - Stay updated with the latest industry trends and best practices in IT support. Qualifications Required: - Education: Bachelor's degree/Diploma in Computer Science, Information Technology, or a related field. - Technical Knowledge: Basic understanding of Windows, Linux, networking, and troubleshooting IT-related issues. - Soft Skills: Strong communication, analytical, and problem-solving skills. - Team Player: Ability to work well within a team and assist non-technical users. - Certifications (Preferred but not mandatory): CompTIA A+, ITIL, CCNA, or equivalent. As an ideal candidate, you should be a fresher or have up to 1-2 years of experience in IT support/helpdesk roles. Experience in handling remote desktop support, hardware troubleshooting, and software installations would be beneficial. This role will provide you with the opportunity to enhance your skills in windows, problem-solving, IT, communication, troubleshooting, and software while working in a dynamic IT environment.,