Restaurant Captain

We Vananam Foods team is looking for dynamic Restaurant Captain with below expectation-

Guest Experience & Service

• Guest Greeting & Seating:Welcome and seat guests, and assist with reservations.
• Menu Knowledge & Recommendations:Explain menu items, answer guest questions, and make suitable recommendations.
• Order Taking:Take guest orders accurately and efficiently, and communicate special requests or allergies to the kitchen.
• Service Quality:Ensure that food and beverages are served promptly, correctly, and with enthusiasm.
• Problem Resolution:Address and resolve guest complaints and concerns promptly and professionally to ensure satisfaction.

Staff Management

• Supervision & Training: Oversee the work of servers and other dining staff, and train new employees on procedures and standards.
• Coordination & Briefing: Brief the team before each shift on specials, VIPs, and daily sales targets, and assign their duties.
• Performance Monitoring: Ensure staff adhere to the restaurant's dress code and hygiene standards.

Operations & Logistics

• Kitchen Coordination:Act as the liaison between the kitchen and the dining area to ensure smooth operations and timely delivery of dishes.
• Inventory Management:Monitor and manage dining room supplies, such as cutlery, glassware, and napkins.
• Cleanliness & Organization:Maintain high standards of cleanliness and organization in the dining area and associated workspaces.
• Point of Sale (POS) Operations:Process bills, handle cash and credit card payments, and perform shift-closing procedures on the POS system.

Pre-Shift & Post-Shift Responsibilities

• Pre-Shift Preparation:Arrive early to review reservations, inspect the dining area for readiness, and prepare side stations.
• End-of-Shift:Ensure tables are clean, side stations are restocked and locked, and all transactions are settled before leaving.

If you meet above requirement, kindly share your cv to amarjit@vananamfoods.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹24,000.14 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person