Restaurant Captain

0 years

2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Summary:
The Restaurant Captain is responsible for supervising the service team during shifts, ensuring excellent guest service, and maintaining high standards of hospitality. They act as a link between guests, waitstaff, and kitchen management.

Key Responsibilities

  • Supervise and coordinate restaurant service staff
  • Ensure smooth and efficient service during operations
  • Greet and assist guests, ensuring a positive dining experience
  • Take orders and provide menu recommendations
  • Handle guest complaints and special requests professionally
  • Assign tables and manage reservations when required
  • Ensure cleanliness and proper setup of dining areas
  • Train and guide waiters and stewards
  • Follow service standards, hygiene, and safety procedures
  • Coordinate with kitchen staff for timely food service

Required Skills & Qualifications

  • Strong communication and leadership skills
  • Excellent customer service and guest-handling abilities
  • Knowledge of food, beverages, and service techniques
  • Ability to work under pressure in a busy environment
  • Team management and problem-solving skills
  • Prior experience as a waiter, senior steward, or captain preferred

Work Environment

  • Restaurants, hotels, or banquet operations
  • Shift work including weekends and holidays
  • Fast-paced, guest-focused environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

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