Sharman Jain Sweets

Key Responsibilities: Manage and develop existing customer accounts and identify new sales opportunities. Promote and sell Sweet Line products to retailers, wholesalers, and distributors. Achieve monthly, quarterly, and annual sales targets. Plan and execute product promotions, in-store branding, and visibility drives. Monitor market trends, competitor activities, and customer feedback. Collaborate with the marketing and supply chain teams to ensure smooth product delivery and stock availability. Maintain accurate records of sales activities, collections, and market visits. Prepare daily, weekly, and monthly sales reports. Conduct regular visits to outlets and ensure planogram and display compliance. Ensure timely payment collections from clients as per company credit policies. Requirements: Bachelor’s degree in Business Administration, Marketing, or a related field. 1–3 years of sales experience in FMCG (confectionery experience is a plus). Strong interpersonal and negotiation skills. Self-motivated and target-oriented. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to work independently and travel extensively within the assigned territory. Good command of local language(s) and English. Key Performance Indicators (KPIs): Sales growth and revenue achievement Customer retention and satisfaction New account acquisition Coverage of assigned outlets/territory Timely collection of payments Execution of promotional activities Show more Show less

Job description The Account Executive at Sweet Line is responsible for managing and growing customer accounts in the assigned territory. This role focuses on building strong relationships with retailers, distributors, and partners to ensure the effective placement and promotion of Sweet Line products. The ideal candidate is results-driven, customer-focused, and has strong communication and negotiation skills. Key Responsibilities: Manage and develop existing customer accounts and identify new sales opportunities. Promote and sell Sweet Line products to retailers, wholesalers, and distributors. Achieve monthly, quarterly, and annual sales targets. Plan and execute product promotions, in-store branding, and visibility drives. Monitor market trends, competitor activities, and customer feedback. Collaborate with the marketing and supply chain teams to ensure smooth product delivery and stock availability. Maintain accurate records of sales activities, collections, and market visits. Prepare daily, weekly, and monthly sales reports. Conduct regular visits to outlets and ensure planogram and display compliance. Ensure timely payment collections from clients as per company credit policies. Requirements: Bachelor’s degree in Business Administration, Marketing, or a related field. 1–3 years of sales experience in FMCG (confectionery experience is a plus). Strong interpersonal and negotiation skills. Self-motivated and target-oriented. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to work independently and travel extensively within the assigned territory. Good command of local language(s) and English. Key Performance Indicators (KPIs): Sales growth and revenue achievement Customer retention and satisfaction New account acquisition Coverage of assigned outlets/territory Timely collection of payments Execution of promotional activities Show more Show less

Responsibilities: * Monitor boiler performance and adjust settings as needed * Follow safety procedures at all times * Maintain equipment logs and records * Operate boilers safely and efficiently Annual bonus Provident fund Free meal

Operate the cash register and handle payments via cash, card, or digital wallets. Provide accurate billing and issue receipts to customers. Maintain records of daily transactions and balance the cash register at the end of the shift. Food allowance Provident fund

Job Title: F&B Executive (Sweet Line/Dessert Operations) Reports To: F&B Manager / General Manager Job Summary: The F&B Executive (Sweet Line) is responsible for overseeing all aspects of the sweet and dessert-related food and beverage operations. This includes managing the production, presentation, and service of all sweet items, ensuring high-quality standards, optimizing customer satisfaction, and contributing to the profitability of the department. This role requires a strong understanding of pastry arts, kitchen management, inventory control, staff supervision, and customer service. Key Responsibilities: 1. Menu Planning and Development (Sweet Line Focus): Collaborate with Executive Pastry Chefs and culinary teams to design, develop, and innovate new sweet menu items, including pastries, cakes, desserts, confections, and specialized sweet beverages. Conduct market research to identify trends in sweet treats and incorporate them into the menu. Ensure menu items are appealing, diverse, and cater to various dietary preferences and restrictions Cost and portion control for all sweet items to ensure profitability while maintaining quality. 2. Production and Quality Control: Oversee the daily production of all sweet line items, ensuring adherence to recipes, portion sizes, and presentation standards. Implement and maintain strict quality control measures for all ingredients, preparation, and finished products. Conduct regular taste tests and quality checks to ensure consistency and excellence. Ensure all food handling, storage, and preparation comply with health, safety, and sanitation regulations, specifically for baked goods and desserts. 3. Inventory Management and Cost Control: Manage inventory of all sweet line ingredients (flour, sugar, chocolate, fruits, dairy, specialized decorations, etc.) and supplies. Work closely with suppliers to negotiate favorable prices and ensure timely delivery of high-quality ingredients. Monitor and track food costs, minimize waste, and identify areas for cost reduction without compromising quality. Conduct regular inventory audits and reconciliation. 4. Staff Management and Training: Recruit, train, supervise, and mentor pastry chefs, bakers, dessert cooks, and sweet line service staff. Develop training programs focused on pastry techniques, dessert presentation, customer service for sweet items, and hygiene standards. Create and manage staff schedules to ensure adequate coverage for peak periods. Conduct performance evaluations, provide constructive feedback, and foster a positive and productive work environment. Address staff issues and conflicts professionally and effectively. 5. Service Excellence and Customer Satisfaction: Oversee the presentation and service of all sweet items, ensuring an appealing display and efficient service. Train service staff on product knowledge of sweet items, enabling them to answer customer questions and make recommendations. Monitor service interactions to ensure guests receive exceptional service for their dessert experience. Handle customer feedback and complaints related to the sweet line promptly and effectively, striving for immediate resolution and customer satisfaction. Identify opportunities to enhance the overall sweet line customer experience (e.g., special dessert promotions, seasonal offerings). 6. Operational Efficiency: Ensure the sweet line kitchen and service areas are operating efficiently and effectively. Maintain cleanliness and organization in all sweet line preparation and service areas. Troubleshoot operational issues and implement solutions to improve workflow. Collaborate with other F&B departments to ensure seamless operations. 7. Financial Management: Contribute to the development of the F&B budget for the sweet line. Monitor daily, weekly, and monthly financial performance against budget, focusing on sales of sweet items and associated costs. Analyze financial data to identify areas for improvement in profitability. 8. Marketing and Promotion (Sweet Line Focus): Collaborate with the marketing team to develop promotional campaigns for new and existing sweet items. Suggest strategies to increase sales and visibility of the sweet line. Qualifications: Bachelor's degree in Culinary Arts, Hospitality Management, or a related field Proven experience typically 3-5 years in F&B management, with a strong focus or specialization in pastry, bakery, or dessert operations. In-depth knowledge of pastry techniques, dessert production, and sweet ingredient profiles. Strong understanding of food safety, hygiene, and sanitation regulations, particularly for baked goods and perishable desserts. Excellent leadership, team management, and interpersonal skills. Strong organizational, multitasking, and problem-solving abilities. Proficiency in inventory management software and POS systems. Ability to work in a fast-paced environment and handle pressure effectively. Passion for culinary arts, especially in the sweet domain, and a commitment to delivering exceptional customer experiences. Flexibility to work evenings, weekends, and holidays as required by the business.

Responsibilities: * Manage inventory levels * Ensure customer satisfaction through quality products & service * Collaborate with kitchen team on menu planning & execution * Oversee food & beverage operations at events Food allowance Annual bonus

Responsibilities: * Collaborate with cross-functional teams on strategic planning & execution * Manage key accounts & drive revenue growth * Report results regularly to senior management Food allowance Annual bonus

Job Title: F&B Executive (Sweet Line/Dessert Operations) Reports To: F&B Manager / General Manager Job Summary: The F&B Executive (Sweet Line) is responsible for overseeing all aspects of the sweet and dessert-related food and beverage operations. This includes managing the production, presentation, and service of all sweet items, ensuring high-quality standards, optimizing customer satisfaction, and contributing to the profitability of the department. This role requires a strong understanding of pastry arts, kitchen management, inventory control, staff supervision, and customer service. Key Responsibilities: 1. Menu Planning and Development (Sweet Line Focus): Collaborate with Executive Pastry Chefs and culinary teams to design, develop, and innovate new sweet menu items, including pastries, cakes, desserts, confections, and specialized sweet beverages. Conduct market research to identify trends in sweet treats and incorporate them into the menu. Ensure menu items are appealing, diverse, and cater to various dietary preferences and restrictions Cost and portion control for all sweet items to ensure profitability while maintaining quality. 2. Production and Quality Control: Oversee the daily production of all sweet line items, ensuring adherence to recipes, portion sizes, and presentation standards. Implement and maintain strict quality control measures for all ingredients, preparation, and finished products. Conduct regular taste tests and quality checks to ensure consistency and excellence. Ensure all food handling, storage, and preparation comply with health, safety, and sanitation regulations, specifically for baked goods and desserts. 3. Inventory Management and Cost Control: Manage inventory of all sweet line ingredients (flour, sugar, chocolate, fruits, dairy, specialized decorations, etc.) and supplies. Work closely with suppliers to negotiate favorable prices and ensure timely delivery of high-quality ingredients. Monitor and track food costs, minimize waste, and identify areas for cost reduction without compromising quality. Conduct regular inventory audits and reconciliation. 4. Staff Management and Training: Recruit, train, supervise, and mentor pastry chefs, bakers, dessert cooks, and sweet line service staff. Develop training programs focused on pastry techniques, dessert presentation, customer service for sweet items, and hygiene standards. Create and manage staff schedules to ensure adequate coverage for peak periods. Conduct performance evaluations, provide constructive feedback, and foster a positive and productive work environment. Address staff issues and conflicts professionally and effectively. 5. Service Excellence and Customer Satisfaction: Oversee the presentation and service of all sweet items, ensuring an appealing display and efficient service. Train service staff on product knowledge of sweet items, enabling them to answer customer questions and make recommendations. Monitor service interactions to ensure guests receive exceptional service for their dessert experience. Handle customer feedback and complaints related to the sweet line promptly and effectively, striving for immediate resolution and customer satisfaction. Identify opportunities to enhance the overall sweet line customer experience (e.g., special dessert promotions, seasonal offerings). 6. Operational Efficiency: Ensure the sweet line kitchen and service areas are operating efficiently and effectively. Maintain cleanliness and organization in all sweet line preparation and service areas. Troubleshoot operational issues and implement solutions to improve workflow. Collaborate with other F&B departments to ensure seamless operations. 7. Financial Management: Contribute to the development of the F&B budget for the sweet line. Monitor daily, weekly, and monthly financial performance against budget, focusing on sales of sweet items and associated costs. Analyze financial data to identify areas for improvement in profitability. 8. Marketing and Promotion (Sweet Line Focus): Collaborate with the marketing team to develop promotional campaigns for new and existing sweet items. Suggest strategies to increase sales and visibility of the sweet line. Qualifications: Bachelor's degree in Culinary Arts, Hospitality Management, or a related field Proven experience typically 3-5 years in F&B management, with a strong focus or specialization in pastry, bakery, or dessert operations. In-depth knowledge of pastry techniques, dessert production, and sweet ingredient profiles. Strong understanding of food safety, hygiene, and sanitation regulations, particularly for baked goods and perishable desserts. Excellent leadership, team management, and interpersonal skills. Strong organizational, multitasking, and problem-solving abilities. Proficiency in inventory management software and POS systems. Ability to work in a fast-paced environment and handle pressure effectively. Passion for culinary arts, especially in the sweet domain, and a commitment to delivering exceptional customer experiences. Flexibility to work evenings, weekends, and holidays as required by the business.

Dispatch Supervisor - Ensure timely and accurate dispatch of sweet line products.Plan and schedule dispatch operations to meet customer demands. Monitor loading and unloading activities to ensure compliance with standards. Develop and implement efficient dispatch schedules to ensure timely delivery of sweet line products to customers. Plan and coordinate delivery routes, considering factors such as order volume, delivery locations, and time constraints. Anticipate and manage potential delays or issues that may impact dispatch operations. Ensure accurate picking, packing, and labeling of sweet line products for dispatch. Verify order accuracy and completeness before dispatch. Maintain accurate records of all dispatched orders.

Job Title: Assistant Procurement Executive – Sweet Line Department: Purchase/Procurement Reports To: Procurement Manager / Purchase Head Job Purpose: To assist in sourcing, purchasing, and coordinating the timely supply of raw materials, packaging materials, and other essentials for sweet production, ensuring quality, cost efficiency, and uninterrupted production flow. Key Responsibilities Raw & Packaging Material Procurement Assist in purchasing sugar, milk products, dry fruits, flavors, colors, and packaging items. Verify supplier quotations and compare prices for best cost efficiency. Follow up with vendors for timely delivery to meet production schedules. Vendor Coordination & Development Maintain a database of reliable suppliers for sweet ingredients and packaging materials. Support vendor evaluation based on quality, price, and delivery performance. Communicate order requirements and specifications clearly to vendors. Stock & Inventory Support Monitor daily stock levels of key raw materials and coordinate replenishment. Work with the store department to ensure correct receipt and storage of materials. Quality & Compliance Ensure procured materials meet hygiene and food safety standards. Coordinate with the Quality team for inspection and approval of materials. Documentation & Reporting Prepare purchase orders, GRNs, and maintain procurement records. Submit daily/weekly purchase reports to the Procurement Manager. Skills & Competencies Knowledge of food-grade materials and packaging procurement. Good negotiation and communication skills. Proficiency in MS Office and basic ERP systems. Awareness of FSSAI and food safety requirements. Qualifications & Experience Graduate in Commerce, Business, or Food Technology (preferred). 2–5 years of experience in procurement (FMCG or sweet manufacturing preferred). Freshers with relevant internship/trainee experience may apply.

Responsibilities: * Collaborate with cross-functional teams on implementation projects * Ensure data security and compliance standards met * Manage ERP system updates and maintenance Food allowance Annual bonus

Job description: Job summary A detail-oriented and organized Back Office Production Executive is needed, specializing in Bill of Materials (BOM) management for the sweet line. This role is crucial for ensuring the accurate and efficient planning and production of confectionery products. Responsibilities include creating, maintaining, and updating Bill of Materials (BOMs) for all sweet line products, and working closely with various teams to ensure smooth production runs. Responsibilities Create and maintain accurate and complete Bill of Materials (BOMs) for all sweet line products. Collaborate with product development, procurement, and production teams to gather and verify material requirements and specifications. Manage changes and updates to BOMs, ensuring proper version control and communication to relevant departments. Monitor inventory levels and assist in procurement planning to ensure timely availability of materials for production. Maintain data integrity within the Enterprise Resource Planning (ERP) system and other relevant databases. Work with suppliers to resolve material discrepancies and ensure timely delivery. Identify opportunities for cost savings and process improvements related to BOMs. Prepare reports and analyze data related to material usage, production efficiency, and costs. Ensure compliance with company policies, industry standards, and relevant food safety and quality regulations. Skills and qualifications A Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field is required. Proven experience in BOM management or materials planning, preferably in the food or sweet line industry. Familiarity with ERP systems and data management. Strong attention to detail, accuracy, and organizational skills. Excellent communication, interpersonal, and collaboration skills for working with cross-functional teams. Problem-solving skills and the ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite, especially Excel.

Responsibilities: * Manage supplier relationships * Optimize inventory levels * Negotiate prices & terms * Ensure quality standards met * Coordinate purchase orders Office cab/shuttle Food allowance Annual bonus

Job Summary: The Process Coordinator is responsible for managing and optimizing the production process for the sweet line, ensuring smooth operations, quality control, and compliance with safety and hygiene standards. They coordinate between various departments, troubleshoot issues, and contribute to continuous improvement initiatives. Key Responsibilities: Production Management: Monitor and coordinate the production process to ensure efficiency. Maintain production schedules and minimize downtime. Ensure proper use of machinery and raw materials. Quality Assurance: Ensure that products meet company quality standards and regulatory requirements. Conduct inspections and work with quality control teams to address deviations. Implement corrective actions for any process-related defects. Process Optimization: Identify and implement process improvements to enhance productivity and reduce waste. Analyze production data to optimize efficiency and minimize costs. Work with the R&D team for process modifications and new product development. Compliance & Safety: Ensure adherence to safety protocols and hygiene standards in food production. Conduct regular safety audits and provide training to workers. Maintain proper documentation for regulatory compliance. Team Coordination: Coordinate with production staff, quality assurance, maintenance, and supply chain teams. Train and guide operators for process improvements and SOP adherence. Resolve workflow bottlenecks and operational challenges. Troubleshooting & Maintenance Support: Identify and report equipment issues to the maintenance team. Assist in preventive maintenance planning to avoid unexpected breakdowns. Work closely with the technical team for continuous machine performance improvements. Reporting & Documentation: Maintain records of production, wastage, machine performance, and shift reports. Prepare and submit daily, weekly, and monthly reports to management. Track and report key performance indicators (KPIs). Key Skills & Competencies: Strong knowledge of food processing, production planning, and quality control. Familiarity with HACCP, GMP, and food safety regulations. Problem-solving and analytical skills. Ability to handle pressure and meet production deadlines. Good communication and team coordination skills. Hands-on experience with automated production lines (preferred). Knowledge of ERP systems and production tracking software (a plus). Qualifications & Experience: Education: Diploma/Degree in Food Technology related field. Experience: 2-5 years in a similar role in the FMCG/food manufacturing industry.

Responsibilities: * Ensure timely delivery of goods/services * Maintain accurate records and reports * Collaborate with suppliers on order fulfillment * Process purchase orders accurately and efficiently Annual bonus Food allowance