Restaurant Captain

Key Responsibilities

• Guest Interaction:
• Welcome and greet guests warmly, ensuring they feel valued.
• Present menus, provide recommendations, and answer queries regarding food and beverages.
• Handle special requests, dietary preferences, and complaints with professionalism.
• Service Oversight:
• Coordinate and monitor table assignments, ensuring an even flow of guests to the service team.
• Ensure orders are accurately taken and relayed to the kitchen or bar in a timely manner.
• Oversee the service staff to ensure adherence to quality and service standards.
• Team Leadership:
• Train, mentor, and supervise service staff, including waiters and stewards.
• Assign duties to team members and monitor performance.
• Step in during peak hours to support the team as needed.
• Operational Support:
• Maintain an up-to-date knowledge of menu items, ingredients, and kitchen operations.
• Ensure compliance with food safety, health, and hygiene regulations.
• Manage inventory of tableware and service supplies.
• Reporting and Coordination:
• Communicate effectively with chefs, bartenders, and managers to ensure seamless operations.
• Provide feedback to the management on customer experience and service gaps.
• Help implement service policies and standards as directed.

Qualifications & Skills

• Previous experience in a similar role in a restaurant or hospitality setting.
• Excellent communication and interpersonal skills.
• Leadership qualities with the ability to manage a team efficiently.
• Good knowledge of food and beverage, including service standards and etiquette.
• High attention to detail and strong organizational skills.
• Ability to handle pressure in a fast-paced environment.

Work Environment

• Collaborative interaction with team members and guests daily.
• Flexible to work during weekends, holidays, and evenings.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Experience:

• total work: 3 years (Preferred)

Work Location: In person