Posted:2 weeks ago|
Platform:
On-site
Full Time
1. Operational Leadership
* Oversee daily property operations for smooth service delivery.
* Manage maintenance, housekeeping, front desk, and guest services.
* Monitor performance and implement operational improvements.
* Ensure adequate staffing and employee training.
2. Guest Experience
* Lead a customer-centric approach to all operations.
* Address guest concerns promptly and professionally.
* Implement satisfaction programs and analyze feedback.
* Collaborate on guest-focused promotions and offers.
3. Financial Management
* Develop and manage budgets; monitor revenue and costs.
* Track performance metrics of the property
* Optimize pricing strategies for revenue maximization.
* Identify cost-saving opportunities without compromising quality.
4. Maintenance & Property Condition
* Maintain high standards of cleanliness, safety, and functionality.
* Lead preventative maintenance and timely repairs.
* Conduct regular inspections and resolve issues proactively.
* Ensure compliance with health, safety, and legal regulations.
5. Team Leadership
* Hire, train, and develop a high-performing team.
* Provide coaching, feedback, and recognition programs.
6. Marketing & Brand Promotion
* Optimize the property’s online presence and visibility.
* Represent the property at events and with stakeholders.
7. Legal Compliance & Risk Management
* Ensure compliance with all laws, licensing, and safety standards.
* Implement risk management and emergency protocols.
Job Type: Full-time
Pay: ₹50,000.00 - ₹70,000.00 per month
Work Location: In person
Hillscape Resort, Madikeri
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Experience: Not specified
6.0 - 8.4 Lacs P.A.
Experience: Not specified
6.0 - 8.4 Lacs P.A.