Reservations Manager

Company Description

Founded in 1990, Chokhi Dhani is an India-based hospitality brand with multiple resorts, hotels, and restaurants in locations including Jaipur, Jaisalmer, Indore, London, and Dubai. Known for its immersive Rajasthani-themed experiences, Chokhi Dhani offers traditional food, music, dance, and other cultural activities. The group is dedicated to preserving and promoting India’s culture through a large community of artists and artisans. Chokhi Dhani has also diversified into handicrafts and ready-to-eat products, becoming a cultural icon and a popular destination for tourists and locals.

Role Description

This is a full-time on-site role for a Reservations Manager located in Jaipur. The Reservations Manager will be responsible for managing reservations, ensuring high levels of customer service, communicating with guests, and handling sales activities. This role will also involve training staff and coordinating with various departments to ensure a seamless booking experience for clients.

Qualifications

• Experience in managing Reservations
• Strong Customer Service skills
• Excellent Communication skills
• Proficiency in Sales activities
• Experience in staff Training
• Proficient in using reservation and booking systems
• Strong organizational and multitasking abilities
• Bachelor’s degree in Hospitality Management or related field