Reservations Coordinator

Radisson Hotel Group

1 - 4 years

1 - 4 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:4 hours ago| Platform:

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Skills Required

hospitality due diligence sales compliance external audit guest satisfaction guest service inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Supports the smoothrunning of the reserationsdepartment, where all aspects of the guest journey and experience are delieredto the highest leel
Works as part of ateam that maximizes guest satisfaction and comfort, deliering a positie and timelyresponse to guest enquiries and problem resolution
Takes responsibilityfor the duties and tasks assigned to the role, ensuring that all work is carriedout in a timely and professional manner
Deliers ondepartmental plans and objecties, where hotel initiaties & targets areachieed
Collaborates withtheir immediate report, ensuring that costs and inentory are controlled, thatproductiity and performance leels are attained
Builds and maintainseffectie working relationships whilst promoting the company culture andalues.
Ensures adherence andcompliance to all legislation where due diligence requirements and bestpractice actiities are planned, deliered and documented for internal andexternal audit, performing follow-up as required

Requirements of the Reserations Coordinator

Experience in reserationsbeneficial but not essential
Hands-on approachwith a can-do work style
Commitment todeliering exceptional guest serice with a passion for the hospitalityindustry
Ability to findcreatie solutions taking ownership for duties and tasks assigned
Personal integrity,with the ability to work in an enironment that demands excellence
Experience of workingwith IT systems on arious platforms
Strong communicationskills

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