Reservations Coordinator

As a Reservations Supervisor at Radisson Hotel Group, your role is crucial in ensuring the smooth running of the reservations department to deliver a first-class guest experience. You will be part of a team that is passionate about exceeding guest expectations and creating memorable moments for every guest. Key Responsibilities: - Support the smooth running of the reservations department to ensure all aspects of the guest journey are delivered at the highest level - Proactively work to improve guest satisfaction by providing timely responses to guest inquiries and resolving any issues - Achieve reservations initiatives and hotel targets by delivering on plans and objectives - Supervise the reservations team to foster a culture of growth, development, and high performance - Ensure cost and inventory control, productivity, and performance levels are met - Build and maintain effective relationships with key stakeholders - Review business performance and provide recommendations to drive financial performance - Ensure compliance with legislation and best practices for internal and external audits Requirements: - Previous experience in reservations - Strong supervisory and managerial skills with a hands-on approach - Commitment to delivering exceptional guest service and passion for the hospitality industry - Ability to find creative solutions and proven problem-solving capabilities - Personal integrity and ability to work in an environment that demands excellence - Experience working with IT systems on various platforms - Strong communication skills If you are passionate about making every moment matter for our guests and want to be part of a dynamic team, consider joining Radisson Hotel Group. As a global hotel company, we value our people and are always looking for individuals who share our ambition. Visit careers.radissonhotels.com to learn more about our culture and beliefs. INDHOTEL,