Reservation Executive

The Cozy Nook is Hiring – Sales Executive (Reservation Sales)
Location: Manali, Himachal Pradesh
Salary Range: ₹17,000 – ₹18,000 per month (STAY & MEALS INCLUDED)
Job Type: Full-time, On-site

Are you passionate about hospitality and skilled at converting inquiries into bookings?
Do you love interacting with people, understanding their travel needs, and offering personalised solutions?

We’re looking for a dynamic and persuasive Sales Executive to join The Cozy Nook family in Manali.
This role is ideal for someone with a strong sales instinct, excellent communication skills, and a love for travel and customer service.

Key Responsibilities

• Convert inbound leads (calls, WhatsApp, OTA queries) into confirmed bookings
• Manage guest inquiries and tailor personalised offers based on their travel plans
• Maintain accurate inventory and pricing across OTAs, direct channels, and WhatsApp CRM
• Follow up with leads through structured sales flows and CRM notes
• Coordinate closely with reservations, front office, and experience teams to ensure seamless guest service
• Track sales performance and contribute ideas for revenue growth

✅ Requirements

• Diploma or degree in Hospitality, Travel, or Business
• 1–3 years of experience in sales, reservations, or front office (hospitality or D2C preferred)
• Excellent verbal and written communication skills in English and Hindi
• Strong interpersonal skills and guest-first attitude
• Comfortable with multitasking, CRM tools, and OTA platforms (Booking.com, Airbnb, etc.)
• Willingness to relocate to Manali

Perks & Benefits

• Performance-based incentives and bonuses
• Complimentary stay benefits for family/friends
• Flexible working hours where possible
• Professional growth in a fast-scaling hospitality brand

Interview Process:
2 Rounds (Telephonic + In-person/Video)

Send your CV to: contact@thecozynook.in
Work Location: In-person, The Cozy Nook, Manali

Job Types: Full-time, Permanent

Pay: ₹17,086.00 - ₹18,393.07 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Leave encashment

Application Question(s):

• What's your current salary & expectations?

Experience:

• Direct sales: 1 year (Required)

Work Location: In person

Speak with the employer
+91 9599333058