Reservation Executive

Warmth Hotels

1 years

1 - 2 Lacs

alleppey

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

pricing resolve data upselling payments

Work Mode

On-site

Job Type

Full Time

Job Description

Manage bookings: Handle all reservation requests via phone, email, or in-person, accurately entering and confirming details in the system.
Customer service: Respond to customer inquiries, provide information on services and pricing, and resolve any issues or complaints.
System and data management: Maintain and update reservation systems, including room availability, and ensure all booking data is accurate and properly recorded.
Sales and revenue: Use sales techniques to maximize revenue, such as upselling or negotiating rates, and help meet revenue targets.
Coordination: Liaise with other departments, such as front office or sales, to ensure a smooth and seamless customer experience.
Administrative tasks: Process payments, handle cancellations and modifications, and maintain accurate records and filing.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Food provided

Experience:

total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 8778444036

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