Reservation Executive

We are looking for a professional and customer-oriented Reservation Executive (Airline / Airport Ground Staff) to assist passengers with reservations, ticketing, inquiries, and travel-related services. The role involves handling bookings, updating flight details, and ensuring a smooth customer experience at the airport or office.

Key Responsibilities

• Handle airline ticket reservations, cancellations, and reissuance.
• Assist passengers with flight inquiries, seat availability, fare information, and travel rules.
• Provide check-in support and boarding assistance (if required).
• Update passenger details in the reservation system (GDS/airline portals).
• Coordinate with airline staff for schedule changes or passenger requests.
• Provide customer service via calls, emails, and at the airport counter.
• Ensure compliance with airline safety and documentation procedures.
• Prepare daily reports and maintain accurate records.

Required Skills

• Good communication skills (Hindi / English).
• Basic computer knowledge; familiarity with reservation systems is a plus.
• Customer service mindset and problem-solving ability.
• Ability to work under pressure during rush hours.
• Professional and polite behavior.

Eligibility

• 12th Pass / Graduate
• Fresher or up to 1 year experience can apply
• Age limit: 18–30 years (as per airline policies)
• Good grooming and presentable personality

Job Types: Full-time, Fresher

Pay: ₹16,278.10 - ₹26,487.21 per month

Benefits:

• Health insurance

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person