Representative

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Representative in this full-time on-site role based in Hyderabad, you will be tasked with handling customer inquiries, managing customer accounts, providing product information, resolving customer issues, and maintaining positive customer relationships. In addition to these responsibilities, you may also be required to perform tasks such as data entry, record-keeping, and collaborating with other departments to ensure customer satisfaction. Key Responsibilities: - Handle customer inquiries and manage customer accounts - Provide product information and resolve customer issues - Maintain positive customer relationships - Perform data entry and record-keeping tasks - Collaborate with other departments to ensure customer satisfaction Qualifications Required: - Strong communication and interpersonal skills - Experience in customer service and account management - Problem-solving abilities and effective conflict resolution skills - Basic computer skills including data entry and record-keeping - Ability to work well in a team environment - Multilingual abilities are beneficial - Previous experience in a similar role is preferred - Bachelor's degree in any relevant field is an advantage,

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