Representative

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Representative in Chennai, your primary role will be to interact with clients and customers to address inquiries about products and services. Additionally, you will handle customer complaints, process orders, maintain records, and provide necessary support to ensure customer satisfaction. Key Responsibilities: - Interact with clients and customers to provide information and address inquiries - Handle customer complaints and ensure resolution - Process orders and transactions accurately - Maintain customer records and update information as necessary - Provide support to ensure customer satisfaction Qualifications Required: - Strong communication and interpersonal skills - Customer service and client relationship management skills - Problem-solving and complaint resolution skills - Basic proficiency in using office software and customer management tools - Attention to detail and organizational skills - Ability to work in a fast-paced environment and manage time effectively - High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus,

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